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Grey Street Hotel

3.5 star property

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Photo gallery for Grey Street Hotel

Full breakfast on weekends (GBP 15 per person)
Lobby sitting area
Couples treatment rooms, body treatments, hot stone massages
Exterior
Couples treatment rooms, body treatments, hot stone massages

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
$84
$70 nightly
$84 total
Total with taxes and fees
May 4 - May 5

Explore the area

View in a map
2-12 Grey Street, Newcastle-upon-Tyne, England, NE1 6EE
  • Place, Northumbria University
    ‪6 min walk‬
  • Place, Chinatown
    ‪7 min walk‬
  • Place, St. James' Park
    ‪9 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, individually decorated, desk

Standard Double Room

9.0 out of 10
Wonderful
(68 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, individually decorated, desk

Deluxe Double Room

9.6 out of 10
Exceptional
(17 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Twin Room

Premium bedding, in-room safe, individually decorated, desk

Standard Twin Room

8.8 out of 10
Excellent
(13 reviews)
  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, individually decorated, desk

Deluxe Twin Room

8.4 out of 10
Very good
(21 reviews)
  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite

Premium bedding, in-room safe, individually decorated, desk

Junior Suite

9.0 out of 10
Wonderful
(29 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite

Deluxe Suite | Bathroom | Designer toiletries, hair dryer, towels, soap

Deluxe Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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The price is $102
May 4 - May 5
Total with taxes and fees
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About the neighborhood

Newcastle-upon-Tyne

Grey Street Hotel is centrally located in Newcastle-upon-Tyne, a 3-minute walk from Castle Keep and 7 minutes by foot from Tyne Bridge. .This spa hotel is 0.7 mi (1.1 km) from Quayside and 1.2 mi (1.9 km) from BALTIC Centre for Contemporary Art.

What's nearby

  • Newcastle-upon-Tyne Theatre Royal - 3 min walk - 0.2 miles
  • Castle Keep - 3 min walk - 0.2 miles
  • Northumbria University - 6 min walk - 0.4 miles
  • Chinatown - 7 min walk - 0.4 miles
  • St. James' Park - 9 min walk - 0.5 miles

Getting around

  • Monument Station - 5 min walk
  • Newcastle Central Station - 6 min walk
  • Newcastle Intl. Airport (NCL) - 14 min drive

Restaurants

  • ‪Old George Inn - ‬3 min walk
  • ‪Alvinos Bar - ‬3 min walk
  • ‪Fitzgeralds - ‬1 min walk
  • ‪Pizza Punks - ‬1 min walk
  • ‪Zizzi - ‬3 min walk

About this property

Grey Street Hotel

Grey Street Hotel offers 49 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually decorated. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is open select days.
Make yourself at home in one of the 49 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekends from 8:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Full breakfasts are available for a surcharge between 8:00 AM and 10:30 AM on weekends.
Monument Bar - Onsite lobby lounge.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Weekend full breakfast available 8:00 AM to 10:30 AM for a fee: GBP 15 for adults and GBP 7.50 for children
  • A bar/lounge

Restaurants on site

  • Monument Bar

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open select days

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between December 24 and December 26.
The property is closed: Christmas Eve and Christmas Day.
The following facilities are closed on Monday, Tuesday, and Sunday:
  • Full-service spa

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30.0 per day

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15 for adults and GBP 7.5 for children
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Grey Street Hotel Hotel
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Newcastle-upon-Tyne
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Hotel Hotel Newcastle-upon-Tyne

Grey Street Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 644 out of 1001 reviews
Rating 8 - Good. 247 out of 1001 reviews
Rating 6 - Okay. 75 out of 1001 reviews
Rating 4 - Poor. 24 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

STEPHEN

Stayed 1 night in Jan 2026

10/10 Excellent

Deborah

Excellent hotel
Stayed 2 nights in Jan 2026

6/10 Okay

Kieron

Liked: Amenities
Staff really nice and central location, but despite efforts it still looks a bit tired in the rooms. Small double beds but price is decent for what you get tbh.
Stayed 1 night in Jan 2026

10/10 Excellent

Tilly

Stayed 1 night in Jan 2026

6/10 Okay

Demi

Liked: Staff & service, amenities
Staff were lovely Bed was comfortable-but had two single beds and my boyfriend kept falling Loud noises from upstairs around 10pm then again around 8am Noticed a few marks around the bathroom sink Room smelt lovely 😁 Would definitely stay again! Brilliant price
Stayed 1 night in Jan 2026

8/10 Good

Graham

Liked: Cleanliness, staff & service
Clean, spacious room, big comfortable bed with lovely bedding. Lovely modern bathroom
Stayed 2 nights in Jan 2026

10/10 Excellent

Eddie

Liked: Cleanliness, property conditions & facilities
Exceptional !!
Stayed 1 night in Jan 2026

8/10 Good

kev

Liked: Cleanliness, staff & service
The location perfect
Stayed 1 night in Jan 2026

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
Wonderful location, upgraded to a suite and lovely breakfast.
Stayed 1 night in Jan 2026

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities
Room was spotless. Courteous and helpful staff. Great location.
Stayed 2 nights in Jan 2026

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As stated above, Breakfast was excellent allround.
Stayed 1 night in Jan 2026

8/10 Good

Geraldine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Graeme

Stayed 1 night in Jan 2026

10/10 Excellent

Craig

Stayed 1 night in Dec 2025

8/10 Good

Jaron

Liked: Cleanliness, staff & service, amenities
Staff were very polite and helpful.Room was great size very clean and had everything I need. Great location.
Stayed 1 night in Jan 2026

10/10 Excellent

Sara Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great service
Stayed 1 night in Dec 2025

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Didn't stay for breakfast. Only thing that was disappointing was there is no bar
Stayed 1 night in Jan 2026

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely city centre hotel. Room was very nice as were the staff.
Stayed 1 night in Jan 2026

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and well situated. The reception staff were courteous and very helpful. I couldn’t fault anything during our stay.
Stayed 2 nights in Jan 2026

10/10 Excellent

Kevin

Stayed 1 night in Dec 2025

10/10 Excellent

Natasha

Stayed 1 night in Jan 2026

10/10 Excellent

Craig

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2026

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, amenities
The lord Armstrong suite, Was absolutely Amazing, The decor also The bed was really comfortable, Only small down side was no plug sockets bed sides, But we had the best couple of nights away & Already looking forward to our next stay!! Also The breakfasts are very tasty & loveyl lay out,
Stayed 2 nights in Jan 2026

8/10 Good

Jack

Stayed 2 nights in Oct 2025

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Well-situated hotel with very friendly, professional staff throughout. Very clean and tidy, comfortable bed and super breakfast. My favourite hotel to stay in Newcastle city centre
Stayed 1 night in Jan 2026