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Four Points Flex by Sheraton Newcastle

3.0 star property

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Photo gallery for Four Points Flex by Sheraton Newcastle

Lounge
Lounge
In-room safe, desk, blackout drapes, iron/ironing board
Reception
Standard Double Room | In-room safe, desk, blackout drapes, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar
  • Housekeeping
$63
$52 nightly
$63 total
Total with taxes and fees
Feb 12 - Feb 13

Explore the area

View in a map
15 Westgate Road, Newcastle-upon-Tyne, England, NE11SE
  • Place, Newcastle-upon-Tyne Theatre Royal
    ‪6 min walk‬
  • Place, Chinatown
    ‪6 min walk‬
  • Place, Northumbria University
    ‪9 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Efficient Double

Efficient Double | In-room safe, desk, blackout drapes, iron/ironing board

Efficient Double

8.8 out of 10
Excellent
(27 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed

Family Room, 1 Double Bed | In-room safe, desk, blackout drapes, iron/ironing board

Family Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

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About the neighborhood

Newcastle-upon-Tyne

A stay at Four Points Flex by Sheraton Newcastle places you in the heart of Newcastle-upon-Tyne, within a 15-minute walk of St. James' Park and Quayside. .This hotel is 0.1 mi (0.2 km) from Bigg Market and 0.2 mi (0.3 km) from Newcastle-upon-Tyne St. Nicholas' Cathedral.

What's nearby

  • Bigg Market - 1 min walk - 0.1 miles
  • Newcastle-upon-Tyne St. Nicholas' Cathedral - 1 min walk - 0.1 miles
  • Newcastle-upon-Tyne Theatre Royal - 6 min walk - 0.4 miles
  • Chinatown - 6 min walk - 0.4 miles
  • Northumbria University - 9 min walk - 0.5 miles

Getting around

  • Central Station - 3 min walk
  • Newcastle Central Station - 4 min walk
  • Newcastle Intl. Airport (NCL) - 18 min drive

Restaurants

  • ‪Tickets - ‬3 min walk
  • ‪Beer Street - ‬2 min walk
  • ‪The Bridge Hotel - ‬2 min walk
  • ‪Head of Steam - ‬2 min walk
  • ‪Revolución de Cuba - ‬3 min walk

About this property

Four Points Flex by Sheraton Newcastle

Hotel with a bar, near Quayside
Four Points Flex by Sheraton Newcastle offers 98 accommodations with laptop-compatible safes and coffee/tea makers. 32-inch LED televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Stay in one of 98 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a banquet hall.
Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Planning an event in Newcastle-upon-Tyne? This hotel has 22 square feet (2 square meters) of space consisting of conference space and a meeting room.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 11.95 for adults and GBP 6.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 22 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2012
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 20 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 11.95 for adults and GBP 6.95 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hotel Sleeperz Newcastle
Newcastle Hotel Sleeperz
Newcastle Sleeperz
Newcastle Sleeperz Hotel
Sleeperz Hotel Newcastle
Sleeperz Newcastle
Sleeperz Newcastle Newcastle-upon-Tyne

Four Points Flex by Sheraton Newcastle Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 118 out of 213 reviews
Rating 8 - Good. 63 out of 213 reviews
Rating 6 - Okay. 23 out of 213 reviews
Rating 4 - Poor. 5 out of 213 reviews
Rating 2 - Terrible. 4 out of 213 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was not ready at 3pm. Room floor was wet & unsafe
Stayed 4 nights in Oct 2025

8/10 Good

Trish

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Clean hotel, comfy bed just slightly cold in room
Stayed 1 night in Oct 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable basic hotel in excellent location close to station and town centre.
Stayed 4 nights in Oct 2025

10/10 Excellent

joan

Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

6/10 Okay

Robert

Liked: Cleanliness
Clean room. Very basic/ overnight stays ok Air units very loud in the rooms and temperature hard to control. Hard to sleep so was broken night. No privacy from office windows opposite. Basic and clean but not worth the price charged. Checkin staff fine. Basiic bedroom and no services apart from a few seats at reception.
Stayed 1 night in Oct 2025

8/10 Good

Melanie

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
The hotel was in a great location, the staff were friendly and the room was comfortable. Our bathroom door had some marks on it and could have been
Stayed 2 nights in Oct 2025

4/10 Poor

Rachel

Stayed 1 night in Oct 2025

6/10 Okay

Mark

Business traveler
Stayed 1 night in Oct 2025

8/10 Good

Sarah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beware family rooms if you have kids due to noise

Family room lovely but looks out the back over Tokyo nightclub (open till 2am) Not suitable location if you have kids with you Otherwise room and staff were great! Location super close to train station
Stayed 2 nights in Oct 2025

8/10 Good

Andrew

Stayed 1 night in Sep 2025

10/10 Excellent

Marion

Stayed 1 night in Oct 2025

6/10 Okay

J K

Stayed 2 nights in Oct 2025

10/10 Excellent

Ayshea

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff!
Stayed 3 nights in Sep 2025

6/10 Okay

Renukaprasad

Stayed 3 nights in Oct 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located to the notable sights like the castle, St. Nicholas cathedral, quayside & train station. Staff was very friendly& accommodating. Rooms were clean, modern & comfortable.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jeunelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large room with AC.
Stayed 3 nights in Oct 2025

6/10 Okay

Anthony

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Helen

Traveled with partner
Liked: Cleanliness, amenities
Ideal location from train station and for the quayside
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Stayed 2 nights in Sep 2025

8/10 Good

Ian

Stayed 2 nights in Oct 2025

8/10 Good

Renukaprasad

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 3 nights in Sep 2025

10/10 Excellent

Rosemary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location - just a walk dow from the railway station and within walking distance of other attractions and historical areas. Hotel was comfortable and clean. Our room overlooked the car park - a little disconcerting that the cars were on eye level with our room. However we were only staying for one night and arrived very late due to train delays.
Stayed 1 night in Oct 2025

8/10 Good

Stephen

Stayed 1 night in Sep 2025

10/10 Excellent

J K

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025