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Crowne Plaza Newcastle - Stephenson Quarter by IHG

4.0 star property

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Photo gallery for Crowne Plaza Newcastle - Stephenson Quarter by IHG

Exterior
Front of property
Egyptian cotton sheets, premium bedding, minibar, in-room safe
Indoor pool
Breakfast served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
$102
$85 nightly
$102 total
Total with taxes and fees
Jan 23 - Jan 24

Explore the area

View in a map
Hawthorne Square, Forth Street, Newcastle-upon-Tyne, England, NE1 3SA
  • Place, Chinatown
    ‪7 min walk‬
  • Place, Castle Keep
    ‪9 min walk‬
  • Place, St. James' Park
    ‪11 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(27 reviews)
  • 295 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed with Sofa bed

9.6 out of 10
Exceptional
(5 reviews)
  • 296 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(7 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room

9.8 out of 10
Exceptional
(22 reviews)
  • 296 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(16 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(5 reviews)
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Club Lounge Access

Suite, 1 Bedroom, Club Lounge Access | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite, 1 Bedroom, Club Lounge Access

  • 614 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed, Accessible

8.8 out of 10
Excellent
(6 reviews)
  • 296 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Club Lounge Access

Junior Suite, 1 King Bed, Club Lounge Access | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed, Club Lounge Access

  • 388 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Club Lounge Access

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Club Lounge Access

8.0 out of 10
Very good
(1 review)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Club Lounge Access

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed, Club Lounge Access

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Club Lounge Access

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 2 Double Beds, Club Lounge Access

8.6 out of 10
Excellent
(4 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed (Double Rain Shower)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed (Double Rain Shower)

9.0 out of 10
Wonderful
(27 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Club Lounge Access

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 Queen Bed, Accessible, Club Lounge Access

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Newcastle-upon-Tyne

With a stay at Crowne Plaza Newcastle - Stephenson Quarter by IHG in Newcastle-upon-Tyne, you'll be within a 10-minute walk of Castle Keep and Chinatown. .This spa hotel is 0.6 mi (1 km) from Tyne Bridge and 0.8 mi (1.3 km) from Eldon Square Shopping Centre.

What's nearby

  • Chinatown - 7 min walk - 0.4 miles
  • Castle Keep - 9 min walk - 0.5 miles
  • St. James' Park - 11 min walk - 0.6 miles
  • The Glasshouse - 13 min walk - 0.7 miles
  • Quayside - 19 min walk - 1.0 mile

Getting around

  • Central Station - 6 min walk
  • Newcastle Central Station - 7 min walk
  • Newcastle Intl. Airport (NCL) - 20 min drive

Restaurants

  • ‪Mosaic Tap - ‬2 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪The Centurion - ‬6 min walk
  • ‪Gunner Tavern - ‬7 min walk
  • ‪Pink Lane Coffee - ‬7 min walk

About this property

Crowne Plaza Newcastle - Stephenson Quarter by IHG

Hotel with a full-service spa, 7-minute walk to Castle Keep
Crowne Plaza Newcastle - Stephenson Quarter by IHG offers 251 air-conditioned accommodations with minibars and safes. Beds feature Egyptian cotton sheets and premium bedding. 40-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a steam room and a fitness center.
Mineral House has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 251 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a hot tub, and a steam room. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at Hawthorn Restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 11 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Newcastle-upon-Tyne? This hotel has 3003 square feet (279 square meters) of space consisting of a conference center and meeting rooms.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:30 AM and 11 AM.
Hawthorn Restaurant - This restaurant serves breakfast only.
The Gin Bar - This restaurant serves lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 15 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 18.95 for adults and GBP 9.47 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hawthorn Restaurant
  • The Gin Bar

Things to do

  • Full-service spa
  • Golf
  • Gym
  • Hot tub
  • Indoor pool
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (3,003 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 18.95 for adults and GBP 9.47 for children
  • Nearby parking fee: GBP 15 per night (328 ft away)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Crowne Plaza Newcastle - Stephenson Quarter
Crowne Plaza Newcastle Stephenson Quarter Hotel
Crowne Plaza Newcastle Stephenson Quarter Newcastle-upon-Tyne
Crowne Plaza Newcastle Stephenson Quarter
Crowne Plaza Newcastle - Stephenson Quarter Newcastle-upon-Tyne
Crowne Plaza Newcastle Stephenson Quarter
Crowne Plaza Newcastle Stephenson Quarter an IHG Hotel
Crowne Plaza Newcastle - Stephenson Quarter by IHG Hotel

Crowne Plaza Newcastle - Stephenson Quarter by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 647 out of 1002 reviews
Rating 8 - Good. 220 out of 1002 reviews
Rating 6 - Okay. 70 out of 1002 reviews
Rating 4 - Poor. 32 out of 1002 reviews
Rating 2 - Terrible. 33 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We’ve stayed at this hotel many times. It’s a great location with good facilities. Staff are always very welcoming a check-in. Rooms are well equipped with a fridge in the room. Breakfast service was outstanding with very friendly and checking everything was ok. Great selections and plenty still available 30 mins before finishing. Highly recommend this hotel
Stayed 1 night in Oct 2025

10/10 Excellent

mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Gareth

Stayed 1 night in Oct 2025

8/10 Good

Fay

Stayed 1 night in Oct 2025

10/10 Excellent

Dave

Stayed 1 night in Oct 2025

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean nice size
Stayed 1 night in Oct 2025

6/10 Okay

Alex

Liked: Cleanliness, staff & service, amenities
I couldn't sleep because I could hear every single neighbour using bathroom/shower/talking. I'd say there's hardly any soundproofing.
Stayed 2 nights in Sep 2025

8/10 Good

Nigel

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel, not as central to the station and centre as I would have liked. Need to walk through an underpass under a bridge from the station which at night is not great. Hotel is nice and spacious, changing room in gym is very small, has a small pool and a gym. Good breakfast, staff at reception were not very friendly. Comfortable spacious room.
Stayed 1 night in Oct 2025

10/10 Excellent

Jdene

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High class at a reasonable price.
Stayed 1 night in Sep 2025

10/10 Excellent

N J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great. Housekeeping was odd. They would only leave 1 towel every day. We had to request another towel even though there was two of us in our room
Stayed 5 nights in Sep 2025

10/10 Excellent

e

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

John

Stayed 1 night in Aug 2025

10/10 Excellent

Julie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best bit about this hotel was the fabulous restaurant staff. So friendly and chatty. Great food too. The spa was lovely too. Clean, nice facilities. Hotel is in a great location for sightseeing. Will most definitely be returning
Stayed 2 nights in Sep 2025

10/10 Excellent

Samuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy check in and out. The room was lovely and clean. Bathroom was big and shower had plenty of space too. The breakfast wasn’t the best. Some of it seemed to have been out for a while and some of the food from the kitchen was slow. Would definitely go back though.
Stayed 1 night in Sep 2025

8/10 Good

Mr.K J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was only there one night but wouldn't hesitate to book again
Stayed 1 night in Sep 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Ian

Stayed 2 nights in Sep 2025

10/10 Excellent

Richard

Stayed 2 nights in Sep 2025

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well located

Lovely Hotel that still feels fresh and up to date. Location is great now we have worked out how to get to the car park. Will stay here again.
Stayed 1 night in Sep 2025