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Citysteps Hotels Newcastle West

2.0 star property

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Photo gallery for Citysteps Hotels Newcastle West

Free WiFi, bed sheets
Exterior
Reception
Shower, slippers, towels, soap
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Housekeeping
$61
$51 nightly
$61 total
Total with taxes and fees
Mar 23 - Mar 24

Explore the area

View in a map
157 Elswick Rd, Newcastle-upon-Tyne, England, NE4 6SQ
  • Place, Leazes Park
    ‪14 min walk‬
  • Place, St. James' Park
    ‪17 min walk‬
  • Place, Utilita Arena Newcastle
    ‪18 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Double Room

Free WiFi, bed sheets

Standard Double Room

8.0 out of 10
Very good
(3 reviews)
  • 120 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room-Shared

Free WiFi, bed sheets

Standard Double Room-Shared

  • 119 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Studio

Free WiFi, bed sheets

Standard Double Studio

  • 119 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Quad Room

Free WiFi, bed sheets

Standard Quad Room

  • 119 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Quad Room-Shared

Free WiFi, bed sheets

Standard Quad Room-Shared

  • 120 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Single Room-Shared

Free WiFi, bed sheets

Standard Single Room-Shared

10.0 out of 10
Exceptional
(1 review)
  • 118 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Triple Room

Free WiFi, bed sheets

Standard Triple Room

8.0 out of 10
Very good
(1 review)
  • 119 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Twin Room-Shared

Free WiFi, bed sheets

Standard Twin Room-Shared

10.0 out of 10
Exceptional
(1 review)
  • 119 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard family of 5 room

Free WiFi, bed sheets

Standard family of 5 room

  • 118 sq ft
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Beds

Similar properties

Front of property - evening/night
easyHotel Newcastle
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
3.9 out of 5, Good, 1,001 reviews
$33 nightly
The price is $40
Mar 29 - Mar 30
Total with taxes and fees
easyHotel Newcastle

About the neighborhood

Newcastle-upon-Tyne

With a stay at Citysteps Hotels Newcastle West in Newcastle-upon-Tyne (Elswick), you'll be a 3-minute drive from St. James' Park and 5 minutes from Quayside. .This hotel is 0.8 mi (1.3 km) from Mill Volvo Tyne Theatre and 0.9 mi (1.4 km) from Newcastle-upon-Tyne Discovery Museum.

What's nearby

  • Leazes Park - 14 min walk - 0.8 miles
  • St. James' Park - 17 min walk - 0.9 miles
  • Chinatown - 17 min walk - 0.9 miles
  • Utilita Arena Newcastle - 18 min walk - 1.0 mile
  • University of Newcastle-upon-Tyne - 5 min drive - 1.4 miles

Getting around

  • Monument Station - 3 min drive
  • Manors Station - 5 min drive
  • Newcastle Intl. Airport (NCL) - 20 min drive

Restaurants

  • ‪Komal Curry House - ‬11 min walk
  • ‪Greggs - ‬8 min walk
  • ‪Moulin Rouge - ‬14 min walk
  • ‪Fattoush - ‬8 min walk
  • ‪Persian Bite - ‬11 min walk

About this property

Citysteps Hotels Newcastle West

Citysteps Hotels Newcastle West offers 26 accommodations with slippers. 32-inch flat-screen televisions come with digital channels.

Bathrooms include showers. This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered daily and change of towels can be requested.

Stay in one of 26 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and slippers.
The front desk is staffed during limited hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Limited-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Property is also known as

Citysteps Newcastle West Hotel
Citysteps Newcastle West Newcastle-upon-Tyne
Citysteps Newcastle West Hotel Newcastle-upon-Tyne

Citysteps Hotels Newcastle West Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 22 out of 41 reviews
Rating 8 - Good. 13 out of 41 reviews
Rating 6 - Okay. 2 out of 41 reviews
Rating 4 - Poor. 2 out of 41 reviews
Rating 2 - Terrible. 2 out of 41 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

Karen

Stayed 3 nights in Dec 2025

8/10 Good

Andrew

Business traveler
Liked: Cleanliness, staff & service, amenities
Bit out of the way but the room was very comfortable
Stayed 2 nights in Dec 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service
For the price absolutely amazing. Me and wife had a concert at utiliia arena and needed somewhere to stay. The city steps may look rundown but for the price it was completely worth it. The room was clean for £40 the price for both of us we had no complaints.
Stayed 1 night in Dec 2025

4/10 Poor

Sharon

Stayed 1 night in Dec 2025

10/10 Excellent

Anup

Business traveler
Liked: Cleanliness, staff & service, amenities
yes
Stayed 1 night in Dec 2025

10/10 Excellent

Jade

Stayed 1 night in Nov 2025

8/10 Good

Ella

Liked: Cleanliness, staff & service, property conditions & facilities
Plugs were not in a convenient place which meant the lamps on the bedside tables weren't actually plugged into anything and we had to charge our phones across the room. In terms of price it was very reasonable and the facilities were kept very clean.
Stayed 1 night in Nov 2025

2/10 Terrible

Neha

Stayed 1 night in Nov 2025

8/10 Good

Lorraine

Stayed 3 nights in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Really fresh, clean room at fantastic value. Friendly staff. Just over a mile walk out of city centre - not the nicest area, but overall value is tremendous. Room was very clean.
Stayed 1 night in Nov 2025

8/10 Good

Opeyemi

Stayed 1 night in Nov 2025

8/10 Good

Christopher

Stayed 1 night in Nov 2025

10/10 Excellent

Kurtis

Liked: Cleanliness, amenities, property conditions & facilities
class
Stayed 1 night in Nov 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities
Really useful little hotel! So convenient and clean! Lovely staff
Stayed 1 night in Oct 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
Room clean easy access to centre for local transport.
Stayed 1 night in Oct 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and good shops nearby
Stayed 3 nights in Oct 2025

10/10 Excellent

Sean

Traveled with group
Liked: Cleanliness, staff & service
Recommended if you want somewhere to stay for the night. Clean. Friendly staff. 25 min walk from main city centre/arena’s ect. Quiet area. Only bad thing for me was a room for 4 people and there was just 1 plug socket. 4 of us having to take turns to charge phone. Need more , not really ideal in 2025…
Stayed 1 night in Oct 2025

10/10 Excellent

Shadrach E.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff and good amenities
Stayed 1 night in Sep 2025

10/10 Excellent

Shadrach E.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first time at Citysteps and I really enjoyed my stay. Great customer service experience. I look forward to my next stay at the hotel ❤️
Stayed 1 night in Aug 2025

10/10 Excellent

lucy

Stayed 1 night in Aug 2025

10/10 Excellent

Barry

Stayed 1 night in Aug 2025

10/10 Excellent

kayleigh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff were lovley so helpful and very acomodating
Stayed 4 nights in Jul 2025

2/10 Terrible

John

Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty room nice staff

The woman was very nice showing us the room however the room itself was dirty
Stayed 1 night in Jul 2025

8/10 Good

Melissa

Stayed 1 night in Jul 2025

8/10 Good

Olivier

Traveled with family
Liked: Cleanliness, staff & service
Very clean. Could use a bit more storage (hooks and shelves), especially in the bathroom.
Stayed 3 nights in Jun 2025