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Citysteps Hotels Newcastle West

2.0 star property

Choose dates to view prices

Photo gallery for Citysteps Hotels Newcastle West

A bedroom with two beds, a desk, and a window with curtains.
Reception
A hallway with framed pictures on the walls, a door, and a window with a brick wall and graffiti.
A pool table in a room with a dark blue wall, a clock, and a television.
Reception hall

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Housekeeping
The current price is $65
$54 nightly
$65 total
Total with taxes and fees
Aug 19 - Aug 20

Explore the area

View in a map
157 Elswick Rd, Newcastle-upon-Tyne, England, NE4 6SQ
  • Place, Chinatown
    ‪17 min walk‬
  • Place, St. James' Park
    ‪19 min walk‬
  • Place, Utilita Arena Newcastle
    ‪19 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Double Room

WiFi (free), bed sheets

Standard Double Room

8.4 out of 10
Very good
(7 reviews)
  • 120 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Room-Shared

A modern bedroom with a bed, bedside table, TV, and a mirror.

Standard Double Room-Shared

  • 119 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Studio

A bedroom with a bed, a bedside table, a chair, a window with curtains, and a wall with a picture.

Standard Double Studio

  • 119 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Quad Room

A hotel room with two beds, a desk, and a chair.

Standard Quad Room

  • 119 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Quad Room-Shared

A bedroom with two beds, a desk, and a window with curtains.

Standard Quad Room-Shared

  • 120 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Single Room-Shared

A modern bedroom with a large bed, a bedside table, and a window.

Standard Single Room-Shared

10.0 out of 10
Exceptional
(1 review)
  • 118 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Triple Room

A modern bedroom with two beds, a large window with curtains, a small bedside table, and a ceiling light.

Standard Triple Room

8.0 out of 10
Very good
(1 review)
  • 119 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Standard Twin Room-Shared

WiFi (free), bed sheets

Standard Twin Room-Shared

10.0 out of 10
Exceptional
(1 review)
  • 119 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard family of 5 room

WiFi (free), bed sheets

Standard family of 5 room

10.0 out of 10
Exceptional
(1 review)
  • 118 sq ft
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Beds
  • Free WiFi

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The price is $75
Aug 2 - Aug 3
Total with taxes and fees
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About the neighborhood

Newcastle-upon-Tyne

With a stay at Citysteps Hotels Newcastle West in Newcastle-upon-Tyne (Elswick), you'll be a 3-minute drive from St. James' Park and 5 minutes from Quayside. .This hotel is 11.4 mi (18.4 km) from Beamish Open Air Museum and 0.9 mi (1.4 km) from Newcastle-upon-Tyne Discovery Museum.

What's nearby

  • Chinatown - 17 min walk - 0.9 miles
  • Leazes Park - 19 min walk - 1.0 mile
  • St. James' Park - 19 min walk - 1.0 mile
  • Utilita Arena Newcastle - 19 min walk - 1.1 miles
  • University of Newcastle-upon-Tyne - 5 min drive - 1.4 miles

Getting around

  • St James Station - 3 min drive
  • Manors Station - 5 min drive
  • Newcastle Intl. Airport (NCL) - 18 min drive

Restaurants

  • ‪Persian Bite - ‬11 min walk
  • ‪Afghan Grill House - ‬12 min walk
  • ‪Greggs - ‬13 min walk
  • ‪The Metropolitan Bar - ‬8 min walk
  • ‪Fattoush - ‬8 min walk

About this property

Citysteps Hotels Newcastle West

Citysteps Hotels Newcastle West offers 26 accommodations with slippers. 32-inch flat-screen televisions come with digital channels.

Bathrooms include showers. This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered daily and change of towels can be requested.

Stay in one of 26 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and slippers.
The front desk is staffed during limited hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Limited-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Property is also known as

Citysteps Newcastle West Hotel
Citysteps Newcastle West Newcastle-upon-Tyne
Citysteps Newcastle West Hotel Newcastle-upon-Tyne

Citysteps Hotels Newcastle West Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 38 out of 72 reviews
Rating 8 - Good. 23 out of 72 reviews
Rating 6 - Okay. 4 out of 72 reviews
Rating 4 - Poor. 3 out of 72 reviews
Rating 2 - Terrible. 4 out of 72 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money and very nice apartments
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, affordable and friendly
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Danni

Liked: Cleanliness, staff & service, amenities
For the price this hotel was fantastic. Clean, with fresh towels, shampoo, body wash and coffee tea facilities in reception to use for free. Staff were very helpful and friendly. Location was around £6-10 in an Uber to main nightlife. We would stay here again for the price.
Reception area.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Shadrach E.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff and good amenities
Stayed 1 night in Sep 2025
Verified

8/10 Good

Arlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean but basic. Ideal for us and felt really safe
Stayed 1 night in Mar 2026
Verified

8/10 Good

Fiona

Liked: Cleanliness, staff & service, amenities
Room spotless, staff friendpy and efficient
Stayed 1 night in Dec 2025
Verified

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities
Lovely comfortable bed. Great shop across the road. Staff friendly and helpful
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place, will recommend to anyone
Stayed 1 night in May 2025
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and good shops nearby
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities
Bit out of the way but the room was very comfortable
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Andrew J

Liked: Staff & service
Corner shop next door, plus only 20 mins walk into town
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely time, got upgraded and the rooms were lush very clean and big. Would definitely stay again, thank you!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet Clean very close to many shops 12mins walk to town Centre. Regular bus services and very cheap Cab prices. Staff were very welcoming amd available onsite. Convenient shop onsite
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Olusegun

Liked: Cleanliness, amenities, property conditions & facilities
Room spotlessly clean. Staffs very professional and friendly
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

kayleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff were lovley so helpful and very acomodating
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
Room clean easy access to centre for local transport.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities
Really useful little hotel! So convenient and clean! Lovely staff
Stayed 1 night in Oct 2025
Verified

8/10 Good

Maxim

Liked: Cleanliness, staff & service, property conditions & facilities
This is an affordable hotel for a family short stay, clean, appears to be recently refurbished, located in a muslim neighbourhood near a mosque not far from the city centre. Friendly staff. It doesn't have a parking place but they gave us a spot to leave our car overnight. It is good in general if you are looking for a cheap family room for a night or two.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Really fresh, clean room at fantastic value. Friendly staff. Just over a mile walk out of city centre - not the nicest area, but overall value is tremendous. Room was very clean.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, not too far from city center. Clean. Quiet. Friendly staff.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Shadrach E.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first time at Citysteps and I really enjoyed my stay. Great customer service experience. I look forward to my next stay at the hotel ❤️
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities
Room very clean. Beds are 10/10. Pillows great. Spacious. Staff friendly and helpful. Nice little shop downstairs with very reasonable prices, don’t over charge. 2nd time I’ve stayed here in 3 months. Thanks again for a brilliant stay.
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Michael

Disliked: Amenities, property conditions & facilities
Did not feel safe. Decided not to stop there.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a solo traveller who uses reasonable priced accommodation on a regular bases this is a new venue for me in Newcastle and was not disappointed. Less than a 25 min walk from the train station, it does everything on the tin. Room was small and effective, no noise so a decent couple of nights sleep. Plus point for football fans, it's a short hop and a jump to St James Park too. Finally, I will say that the staff were first class in every aspect So for a midweek stop-off this was absolutely ideal.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service
For the price absolutely amazing. Me and wife had a concert at utiliia arena and needed somewhere to stay. The city steps may look rundown but for the price it was completely worth it. The room was clean for £40 the price for both of us we had no complaints.
Stayed 1 night in Dec 2025