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Borough Arms Hotel

Star Rating
3 out of 5

Information

Reviews

3.5 / 5Good
72 reviews

Amenities

  • Free WiFi
  • Free Parking
  • Restaurant
  • Breakfast Available

Map

What's nearby

  • Popular Location
    New Vic Theatre
    3 min drive
  • Popular Location
    Royal Stoke University Hospital
    4 min drive
  • Popular Location
    Waterworld
    6 min drive
  • Airport
    Manchester (MAN)
    37 min drive

Choose dates to view prices

Book online or call:

1-844-709-7928
  • Standard Double Room, Ensuite

    Room Amenities

    • Sleeps 2
    • 1 Double Bed
    More details
  • Basic Single Room, 1 Twin Bed, Ensuite

    Room Amenities

    • Sleeps 1
    • 1 Twin Bed
    More details

About this area

Newcastle-Under-Lyme

Borough Arms Hotel is located in Newcastle-Under-Lyme. The area's natural beauty can be seen at Trentham Gardens and Parkhall Country Park, while The Potteries Museum and Art Gallery and Regent Theatre are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Loomer Road Stadium or Vale Park.

What's nearby

  • Popular Location
    New Vic Theatre - 3 min drive
  • Popular Location
    Royal Stoke University Hospital - 4 min drive
  • Popular Location
    Keele University - 6 min drive
  • Popular Location
    Waterworld - 6 min drive
  • Popular Location
    Regent Theatre - 8 min drive

Getting around

  • Longport Station - 5 min drive
  • Manchester (MAN) - 37 min drive

Restaurants

  • Ostler Restaurant – Restaurant with a bar offering British cuisine. Serves breakfast, lunch, and dinner.
  • Gladstone Lounge Bar – Pub. Serves lunch daily.

About this property

Borough Arms Hotel

3-star hotel with restaurant and bar/lounge
A restaurant, a bar/lounge, and dry cleaning are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, wedding services, and a front-desk safe are onsite. All 40 rooms offer free WiFi, room service, and LCD TVs. Coffee makers and free toiletries are among the other amenities available to guests.
Borough Arms Hotel offers 40 accommodations with coffee/tea makers and complimentary toiletries. LCD televisions are featured in guestrooms. This Newcastle-Under-Lyme hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Newcastle-Under-Lyme hotel also offers tour/ticket assistance, dry cleaning/laundry services, and room service (during limited hours). Complimentary self parking is available on site.

Policies

Check-in

Check-in between 1:00 PM - 4:00 AM

Check-out

Check-out before 11:00 AM

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • Pets not allowed (service animals welcome)

Property payment types

Diners ClubMastercardAmerican ExpressVisa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: GBP 7.50 for adults and GBP 5.00 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Property is also known as

  • Borough Arms Hotel Hotel
  • Borough Arms Hotel
  • Borough Arms Hotel Newcastle-Under-Lyme
  • Borough Arms Newcastle-Under-Lyme
  • Borough Hotel
  • Borough Arms Hotel Newcastle-Under-Lyme
  • Borough Arms Hotel Hotel Newcastle-Under-Lyme

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking

Food and drink

  • Cooked-to-order breakfast available for a fee weekends 8 AM–10 AM: GBP 7.50 for adults and GBP 5.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Dry cleaning service

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Dry cleaning service
  • Tour/ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker

More

  • Iron/ironing board (on request)

Nearby things to do

Where to eat

3.5
5 - Excellent
14
4 - Good
29
3 - Okay
14
2 - Mediocre
11
1 - Poor
4
3.5
Cleanliness
4.0
Service and Staff
2.7
Amenities
3.2
Property condition

2/5

  • Liked: Staff & service
  • Disliked: Cleanliness, property conditions & facilities

I have stayed here before a few years ago and found it to be perfectly pleasant and adequate for an overnight stop. This time, we were in the annexe, which was fine, but the room did not feel fresh, the chair had big holes in it, the carpet was dirty and my husband said he had trouble sleeping because the mattress smelled terrible. Breakfast was not very nice and I, who can almost always eat anything, left half of it because it tasted rancid and had a very bad stomach upset following it.

Stayed 1 night in Jun 2019

3/5

  • Liked: Staff & service

If the hotel was as good as it’s staff it would be very good.. breakfast was great Room was old and musty , carpets looked old Not set up for 2 guests had to ask for towels Pillows hidden in wardrobe

Stayed 1 night in May 2019

2/5

  • Disliked: Cleanliness, property conditions & facilities

Room was very tired and dirty

Stayed 1 night in May 2019

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities

Wouldn’t go back!

Stay clear! Hotel is so old and dated and really not in a good way. Even the kettle was older then me! Our room smelt of marijuana and we did eventually get put into a different room. You can hear everything from the streets people drunk and screaming all night. Waited 40 minutes to be seen at the breakfast table in the morning. Beds were tiny and rooms where not clean!

Stayed 1 night in May 2019

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 1 night in May 2019

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