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The Star Apartments

4.0 star property

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Photo gallery for The Star Apartments

Front of property
Property grounds
Shower, hair dryer, towels, shampoo
Flat-screen TV
Interior

Reviews

7.0 out of 10
Good

Popular amenities

  • Restaurant
  • Air conditioning
  • Parking available
  • Bar
  • Laundry
  • Housekeeping

Explore the area

View in a map
569 Hunter Street, Newcastle West, NSW, 2300
  • Place, NEX
    ‪3 min walk‬
  • Place, Newcastle Civic Theater
    ‪9 min walk‬
  • Place, Newcastle City Hall
    ‪9 min walk‬
  • Airport, Newcastle, NSW (NTL-Williamtown)
    ‪30 min drive‬

Room options

View all photos for Standard Apartment, 1 Bedroom

Individually furnished, desk, blackout drapes, iron/ironing board

Standard Apartment, 1 Bedroom

  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Apartment, 2 Bedrooms

Flat-screen TV

Standard Apartment, 2 Bedrooms

8.8 out of 10
Excellent
(3 reviews)
  • 915 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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Property amenity
Jesmond Executive Villas
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  • Kitchen
  • Pet friendly
  • Parking included
  • Free WiFi
3.8 out of 5, Good, 1,955 reviews
$64 nightly
The price is $70
Jun 21 - Jun 22
Total with taxes and fees
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About the neighborhood

Newcastle

With a stay at The Star Apartments, you'll be centrally located in Newcastle, within a 10-minute drive of Newcastle Beach and Honeysuckle Park. .This hotel is 8.8 mi (14.1 km) from Lake Macquarie and 0.3 mi (0.4 km) from NEX.

What's nearby

  • NEX - 3 min walk - 0.2 miles
  • Newcastle Civic Park - 9 min walk - 0.5 miles
  • Newcastle Civic Theater - 9 min walk - 0.5 miles
  • Newcastle City Hall - 9 min walk - 0.5 miles
  • Newcastle Beach - 3 min drive - 1.2 miles

Getting around

  • Newcastle Interchange Station - 8 min walk
  • Newcastle, NSW (NTL-Williamtown) - 25 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Oceane Hotel - ‬3 min walk
  • ‪Biggs - ‬7 min walk
  • ‪Sher Wood Coffee Bar - ‬7 min walk
  • ‪Domino's Pizza - ‬1 min walk

About this property

The Star Apartments

The Star Apartments offers 8 accommodations with washers/dryers and coffee/tea makers. These individually furnished accommodations have separate sitting areas and include desks. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and hair dryers.

This Newcastle hotel provides wireless Internet access for a surcharge. Flat-screen televisions are featured in guestrooms. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested. Housekeeping is provided weekly.

Make yourself at home in one of the 8 individually furnished guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Wireless internet access (surcharge) keeps you connected, and flat-screen televisions are provided for your entertainment. Conveniences include desks and separate sitting areas, and housekeeping is provided daily.
This smoke-free hotel was built in 2015.
At The Star Apartments, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge.
Featured amenities include express check-in, express check-out, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
The Star Apartments has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 30 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (AUD 25 per night)
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Self parking on site (AUD 25 per night)
  • Limited onsite self parking

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Crib (surcharge)
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities

Conveniences

  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

More

  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Dryer
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:30 PM
Early check-in subject to availability
Early check-in fee: AUD 20
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 30
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance, smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are available for AUD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: AUD 30 per night (rates may vary)
  • Self parking fee: AUD 25 per night
  • Nearby parking fee: AUD 25 per night (394 ft away)
  • Early check-in fee: AUD 20 (subject to availability)
  • Late check-out fee: AUD 30 (subject to availability)
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: AUD 15.0 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Onsite parking is available for the Apartment, 2 Bedrooms only.

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Star Apartments Apartment Newcastle West
Star Apartments Newcastle West
Star Apartments castle West
The Star Apartments
The Star Apartments Hotel
The Star Apartments Newcastle West
The Star Apartments Hotel Newcastle West

The Star Apartments Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 45 out of 173 reviews
Rating 8 - Good. 52 out of 173 reviews
Rating 6 - Okay. 38 out of 173 reviews
Rating 4 - Poor. 19 out of 173 reviews
Rating 2 - Terrible. 19 out of 173 reviews

7.0/10

Cleanliness

6.8/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Wendy

Great spot near Civic Theatre
Stayed 1 night in Aug 2024
Verified

8/10 Good

susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and central in newcastle.Quiet location,good size apartment.will use again.
Stayed 2 nights in Jan 2023
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to city, and cafes
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Joel

Liked: Cleanliness, property conditions & facilities
People on the street can see right in bedroom windows as they walk past.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Maria Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its spacious apartment and centrally located Nice for a group of friends or big families, Was delayed getting gate and door code but all sorted after a few phone calls thanks
Stayed 1 night in Aug 2024
Verified

8/10 Good

Fiona

Liked: Cleanliness, staff & service, amenities
The property is well situated in Newcastle and convenient to a number of dining options. Only trouble was with the airconditioning - one room it wouldn't turn on and the other it wouldn't turn off.
Stayed 3 nights in Jun 2022
Verified

2/10 Terrible

Renee

Disliked: Cleanliness, amenities
Cleaning should be a priority and actually supplying a room that is advertised. Pillow was lovely though.
Stayed 1 night in Dec 2022
Verified

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do NOT stay at this property. Noisy bar next door and music only stopped at 1.00am. Asked for a refund and flatly refused.
Stayed 1 night in Dec 2024
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Interstate place, ground floor backed on to a noise street, water leaks across kitchen and woke to cockroaches in the lounge. Shower ran cold
Stayed 1 night in Jan 2024
Verified

2/10 Terrible

Trudi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
0/10 Do not stay here!!!! Rooms are directly next to a bar - noisey until the early hours. Too many different codes to get in and out. No parking. Had to contact help x3 to enter. Dirty - cockroaches, remnants of the mop wrapped around the furniture, very tiny and nothing like the images in real life. Stay elsewhere!!!
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Colby

Liked: Staff & service
Disliked: Cleanliness
Room was made up nicely, but didn't look like it had been cleaned properly before we attended. Floor hadn't been vacuumed, quilt cover was stained, "droplets" around the toilet bowl, there looked to be blood on the roller blind. The main window from the foyer had a see through blind, so not the best for privacy. Decent sized room for the price. Great location. Called to confirm the booking and was given early access to room. Didn't have much to do with the staff outside of the booking confirmation, but the limited communication was very professional and helpful.
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Nicole

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Overall disappointing. The property felt tired and worn. It took an hour to get the air con working which ended up needing to be reset via the remote. Small cockroaches appeared when I sat on the lounge. I was informed no parking was available yet the carpark was less than half full all night.
Stayed 3 nights in Sep 2022
Verified

2/10 Terrible

Letitia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is nothing like the photos- definitely overpriced and not well managed or cleaned. The foyer and corridor leading to apartment is smelly and filthy. The apartment smelt of previous cooking and you couldn't open windows- no flyscreens but mosquitos. No furniture or comfort- one couch for three people - dirty carpet. No lift so 90yr old had to use stairs.
Verified

6/10 Okay

Julie

Liked: Cleanliness
Disliked: Staff & service
These apartments were clean and comfortable but were completely uninspiring (black furniture, no artwork) and nothing to make them even a little bit sustainable - no recycling bins, a massive chux cloth per stay which gets thrown out, single use plastic body care bottles etc. Also, I was put on hold for 30 mins several times when I tried to call the off-site receptionist and couldn't get through - gave up.
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Gisella

Liked: Staff & service, amenities, property conditions & facilities
Space and location are great.
Stayed 1 night in Apr 2022
Verified

6/10 Okay

Wendy

Liked: Cleanliness, staff & service
Good location
Stayed 6 nights in Jan 2022
Verified

2/10 Terrible

Momeem

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had 2 bookings back to back but never going back there again
Stayed 4 nights in Nov 2021
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pillows
Stayed 2 nights in Nov 2021
Verified

10/10 Excellent

Mark

Liked: Staff & service, property conditions & facilities
The staff deserve a huge praise, they are so welcoming and helpful and make it such an easy stress free stay . The apparent was excellent and spotless, like I said from the amazing staff on the phones to the cleaning staff thank you a very well run service ⭐️⭐️⭐️⭐️⭐️
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and comfortable, I was very happy with the room and service from the staff on the phone , they were so welcoming and helpful and I enjoyed yet another happy stay here, thank you to all staff 😊
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the transaction and communication was so easy and made it so easy the communication with the codes ect made it so easy , honestly after trying the place out i'm impressed and am on my third stay there now , hats off to them give yourselves a pat on the back .Super helpful support from staff on the phone. from 1 happy Customer , Mark
Stayed 1 night in Oct 2021
Verified

8/10 Good

Verified traveler

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Location was great. Staff we encountered via phone were quite abrupt. Parking was advertised as included and we had to pay $20 per night. No apology, just a rude manner. Price was right overall.
Stayed 2 nights in Apr 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and comfortable accommodation. Near some great places to eat and close to shops if you need to stock up on groceries.
Stayed 2 nights in Mar 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
The room was nice, easy access, close to everything. Do recommend. Only concern is the holding deposit that was required came out as pending the morning of our arrival and then we were told it would be back in our account after check out. Now the deposit has been completely drawn from our account. This maybe needs to be assessed, apart from this slight inconvenience everything was good.
Stayed 1 night in Mar 2021
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay here! Unclean room, I don’t know when it was last vacuumed. Looks big but no room in the kitchen. When cooking the exhaust fan does not work so smoke alarm goes off continually. Paid for parking and the exit gate (opposite a brothel) was open. When I called to ask if it would be fixed, man on reception was rude and hung up on me. Would not recommend anything about this place
Stayed 2 nights in Jul 2020