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Mercure Newcastle

4.0 star property

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Photo gallery for Mercure Newcastle

A pool with clear blue water and a person's legs in the water.
A hotel reception desk with a sign reading 'MERCURE HOTEL' and a 'PRIORITY WELCOME' sign.
A modern dining area with wooden tables and purple bar stools, a kitchen in the background, and ceiling lights.
A dining table set with wine glasses, a bottle, a candle, and a centerpiece with flowers and a decorative item.
A hotel room with two beds, a desk, a chair, a TV, and a window with a view of buildings and palm trees.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services
The current price is $90
$82 nightly
$90 total
Total with taxes and fees
Aug 16 - Aug 17

Explore the area

View in a map
Corner Of King And Steel Streets, Newcastle West, NSW, 2302
  • Place, NEX
    ‪3 min walk‬
  • Place, Newcastle Civic Theater
    ‪10 min walk‬
  • Place, Newcastle City Hall
    ‪10 min walk‬
  • Airport, Newcastle, NSW (NTL-Williamtown)
    ‪30 min drive‬

Room options

View all photos for Standard King Room

A hotel room with a large bed, a small table with two chairs, a sofa, and a painting on the wall.

Standard King Room

8.4 out of 10
Very good
(38 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Twin Beds

A hotel room with two beds, a TV, a wooden TV stand, a wardrobe, and a wall with a cityscape painting.

Standard Room, 2 Twin Beds

8.4 out of 10
Very good
(7 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, two bedside tables, a wall-mounted artwork, and two wall-mounted lamps.

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Superior Twin Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Superior Twin Room, 2 Double Beds

7.2 out of 10
Good
(11 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free wired internet

View all photos for Standard Accessible King Room

A hotel room with a bed, two bedside tables, a wall-mounted artwork, and two wall-mounted lamps.

Standard Accessible King Room

  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Suite, 2 Bedrooms (King)

A hotel room with a bed, a wardrobe, a washing machine, and a wall-mounted TV.

Deluxe Suite, 2 Bedrooms (King)

  • 538 sq ft
  • 1 bedroom
  • Sleeps 7
  • 2 King Beds
  • Free wired internet

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The price is $154
Aug 2 - Aug 3
Total with taxes and fees
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About the neighborhood

Newcastle

You'll be centrally located in Newcastle with a stay at Mercure Newcastle, within a 15-minute walk of Newcastle Civic Theater and Newcastle Museum. .This hotel is 1.2 mi (2 km) from Christ Church Cathedral and 1.3 mi (2 km) from King Edward Park.

What's nearby

  • NEX - 3 min walk - 0.2 miles
  • Newcastle Civic Park - 9 min walk - 0.5 miles
  • Newcastle Civic Theater - 10 min walk - 0.6 miles
  • Newcastle City Hall - 10 min walk - 0.6 miles
  • Newcastle Beach - 3 min drive - 1.2 miles

Getting around

  • Newcastle Interchange Station - 9 min walk
  • Newcastle, NSW (NTL-Williamtown) - 30 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪The Happy Wombat - ‬4 min walk
  • ‪Sher Wood Coffee Bar - ‬6 min walk
  • ‪Biggs - ‬8 min walk
  • ‪Domino's Pizza - ‬2 min walk

About this property

Mercure Newcastle

Mercure Newcastle offers 131 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas and include dining tables. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Newcastle hotel provides complimentary wired Internet access. 40-inch Smart televisions come with satellite channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 131 guestrooms featuring refrigerators and Smart televisions. Complimentary wired internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary newspapers.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee. Children aged 12 and younger eat free breakfast.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Planning an event in Newcastle? This hotel has 1356 square feet (126 square meters) of space consisting of conference space and 5 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Children aged 12 and younger eat free breakfast.
Mercure Newcastle has a restaurant on site.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transportation

  • Self parking on site (AUD 16 per night; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 32 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Dining table
  • Fenced pool
  • In-room crib
  • In-room refrigerator
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • 1,356 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in public areas
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 80% organic food
  • Banquet hall
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renovated entire property - November 2023
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's ALL ACCOR mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are available for AUD 50.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 1.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately AUD 32 per person
  • Self parking fee: AUD 16 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free WiFi in public areas has a 4-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Newcastle Travelodge
Travelodge Motel Newcastle
Travelodge Newcastle
Travelodge Newcastle Hotel
Travelodge Hotel
Travelodge
Mercure Newcastle Hotel
Travelodge Hotel Newcastle
Mercure Newcastle Newcastle West
Mercure Newcastle Hotel Newcastle West

Mercure Newcastle Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 248 out of 1001 reviews
Rating 8 - Good. 362 out of 1001 reviews
Rating 6 - Okay. 224 out of 1001 reviews
Rating 4 - Poor. 110 out of 1001 reviews
Rating 2 - Terrible. 57 out of 1001 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Yan Yan

Good location and staff are friendly
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Avery

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and tidy and the staff were lovely :)
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Tracy

Liked: Staff & service
Disliked: Cleanliness
Great staff Little things overlooked
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Melvin Sonny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good! Great experience over there! Tnx!
Stayed 1 night in Apr 2026
Verified

8/10 Good

Jessica

Liked: Staff & service, amenities
The property is in a good position in the city and the staff were really lovely. The room itself was a bit old and had a few questionable stains on the floor and ceilings but the bed was comfortable. Good for a short term stay!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Nasmeen

Liked: Cleanliness
Clean room, excellent staffing
Stayed 3 nights in Jan 2026
Verified

8/10 Good

sherry

Liked: Cleanliness, staff & service, amenities
The room was good and the staff were friendly.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2025
Verified

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was a good price and easy accessible, room was clean, staff were very helpful and breakfast was fine but not alot of choices.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Jenny

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very courteous. Room was lovely. Great breakfast buffet
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Sarah

Liked: Cleanliness
bathrooms are dated with step into bath / shower hotels.com silver members offers like free parking not provided no upgrade or free bottle of wine / free breakfasts
Stayed 1 night in Apr 2026
Verified

8/10 Good

Irena

Liked: Staff & service
It was fine. Enjoyed our stay. Lovely staff.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely helpful. Location was good. Room was good only the bathroom needed to be improved
Stayed 3 nights in Jan 2026
Verified

2/10 Terrible

Sarah

.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities
Clean room and staff
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Had a lovely stay. Not too far from anything especially if you enjoy walking.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Tracey

Great Location comfy beds clean and amazing breakfast.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Santosh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t attend the pool
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay in Newcastle.
Stayed 2 nights in Apr 2025
Verified

4/10 Poor

Kerryn

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The staff are nice Parking is silly as no signs and no help The hotel needs a massive renovation and is not worth the price Bathroom has items hanging off Hallways have massive dents and pieces missing in the walls
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast wasn’t free but had a great time. Would definitely go back
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Tolley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel..thank you
Stayed 1 night in Jul 2025
Verified

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent breakfast. Great location, courteous and helpful staff. Small shopping centre accross the road with supermarkets, pharmacy, bottleshop, post office, shops & great dining options
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, property conditions & facilities
Great stay
Stayed 2 nights in Apr 2024