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Mercure Newcastle

Property class: 4

Choose dates to view prices

Photo gallery for Mercure Newcastle

A reception desk at Mercure Hotel with a floral arrangement and a black sign.
A modern kitchen with a bar area, purple bar stools, and pendant lighting.
A compact living space with a kitchenette, a flat-screen TV, a wooden cabinet, a dining table, and a red sofa.
A conference room with multiple tables and chairs, a projector screen displaying 'Mercure Hotel Newcastle,' and a large window with curtains.
A hotel room with a bed, a wardrobe, a washing machine, and a wall-mounted TV.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Air conditioning
  • Parking available
  • Business services
The current price is $119
$108 nightly
$119 total
Total with taxes and fees
Nov 8 - Nov 9

Explore the area

View in a map
Corner Of King And Steel Streets, Newcastle West, NSW, 2302
  • Place, NEX
    ‪3 min walk‬
  • Place, Newcastle Civic Theater
    ‪10 min walk‬
  • Place, Newcastle City Hall
    ‪10 min walk‬
  • Airport, Newcastle, NSW (NTL-Williamtown)
    ‪30 min drive‬

Room options

View all photos for Standard King Room

A hotel room with a large bed, a small table with two chairs, a sofa, and a painting on the wall.

Standard King Room

8.4 out of 10
Very good
(38 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Twin Beds

Room

Standard Room, 2 Twin Beds

8.4 out of 10
Very good
(7 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, two bedside tables, a wall-mounted sign, and a window with curtains.

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Superior Twin Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Superior Twin Room, 2 Double Beds

7.2 out of 10
Good
(11 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free wired internet

View all photos for Standard Accessible King Room

A hotel room with a large bed, two bedside tables, a wall-mounted sign, and a window with curtains.

Standard Accessible King Room

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Suite, 2 Bedrooms (King)

A hotel room with a large bed, two bedside tables, a wall-mounted sign, and a window with curtains.

Deluxe Suite, 2 Bedrooms (King)

  • 538 sq ft
  • 1 bedroom
  • Sleeps 7
  • 2 King Beds
  • Free wired internet

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4.3 out of 5, Excellent, 1,004 reviews
$123 nightly
The price is $135
Nov 4 - Nov 5
Total with taxes and fees
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About the neighborhood

Newcastle

You'll be centrally located in Newcastle with a stay at Mercure Newcastle, within a 15-minute walk of Newcastle Civic Theater and Newcastle Museum. .This hotel is 1.2 mi (2 km) from Christ Church Cathedral and 1.3 mi (2 km) from King Edward Park.

What's nearby

  • NEX - 3 min walk - 0.2 miles
  • Newcastle Civic Park - 9 min walk - 0.5 miles
  • Newcastle Museum - 10 min walk - 0.6 miles
  • Newcastle Civic Theater - 10 min walk - 0.6 miles
  • Newcastle City Hall - 10 min walk - 0.6 miles

Getting around

  • Newcastle Interchange Station - 9 min walk
  • Newcastle, NSW (NTL-Williamtown) - 30 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪The Happy Wombat - ‬4 min walk
  • ‪Biggs - ‬8 min walk
  • ‪Sher Wood Coffee Bar - ‬6 min walk
  • ‪Honeysuckle Hotel - ‬10 min walk

About this property

Mercure Newcastle

Mercure Newcastle offers 131 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas and include dining tables. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Newcastle hotel provides complimentary wired Internet access. 40-inch Smart televisions come with satellite channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

Make yourself at home in one of the 131 guestrooms featuring refrigerators and Smart televisions. Complimentary wired internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary newspapers.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee. Children aged 12 and younger eat free breakfast.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Planning an event in Newcastle? This hotel has 1356 square feet (126 square meters) of space consisting of conference space and 5 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Children aged 12 and younger eat free breakfast.
Mercure Newcastle has a restaurant on site.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transportation

  • Self parking on site (AUD 16 per night; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 35 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Dining table
  • Fenced pool
  • In-room refrigerator
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • 1,356 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in public areas
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 80% organic food
  • Banquet hall
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renovated entire property - November 2023
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Energy-saving switches used
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's ALL ACCOR mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are available for AUD 50.0 per day

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 1.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately AUD 35 per person
  • Self parking fee: AUD 16 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Free WiFi in public areas has a 4-device limit
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Newcastle Travelodge
Travelodge Motel Newcastle
Travelodge Newcastle
Travelodge Newcastle Hotel
Travelodge Hotel
Travelodge
Mercure Newcastle Hotel
Travelodge Hotel Newcastle
Mercure Newcastle Newcastle West
Mercure Newcastle Hotel Newcastle West

Mercure Newcastle Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 253 out of 1000 reviews
Rating 8 - Good. 364 out of 1000 reviews
Rating 6 - Okay. 221 out of 1000 reviews
Rating 4 - Poor. 107 out of 1000 reviews
Rating 2 - Terrible. 55 out of 1000 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Great customer service - really noisy hotel and very dated
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and polite receptionist and all staff handling breakfast table.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Good location and staff are friendly
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Liked: Staff & service
Shes a bit tired. But fine for a night or two. Staff were super helpful
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and tidy and the staff were lovely :)
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The room was good and the staff were friendly.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Parking is definitely a problem at this motel. You cannot reserve a park but if you don't arrive until late and have driven 5-6 hours to get to Newcastle it would be nice to know a Parking spot is waiting for you when you arrive.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness
Clean room, excellent staffing
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Great Location comfy beds clean and amazing breakfast.
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Liked: Staff & service, amenities
The property is in a good position in the city and the staff were really lovely. The room itself was a bit old and had a few questionable stains on the floor and ceilings but the bed was comfortable. Good for a short term stay!
Stayed 2 nights in Feb 2026
Verified review

2/10 Terrible

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Floor in the room was very wet from the leaking fridge. The girl at reception gave me towels to put on the soaked floor. The room smelled damp and generally bad. The staff were really nice and the food was good but the room was terrible.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good! Great experience over there! Tnx!
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness
Great staff Little things overlooked
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Noisy, night club next door.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay in Newcastle.
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was a good price and easy accessible, room was clean, staff were very helpful and breakfast was fine but not alot of choices.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very courteous. Room was lovely. Great breakfast buffet
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Great stay
Stayed 2 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Stayed 3 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Had a lovely stay. Not too far from anything especially if you enjoy walking.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Staff & service
It was fine. Enjoyed our stay. Lovely staff.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel..thank you
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and large rooms.
Stayed 1 night in May 2023