See all properties

Mercure Charlestown

Property class: 4

Choose dates to view prices

Photo gallery for Mercure Charlestown

A table set for two with a bottle of champagne, two glasses, and a candle.
A bar area with a long counter, wine glasses hanging above, and a variety of bottles on shelves.
A modern staircase with wooden steps and metal railings, flanked by large potted plants.
A breakfast table with croissants, a glass of orange juice, and a cup, set against a scenic view.
A garden with palm trees and a pathway.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is $116
$105 nightly
$116 total
Total with taxes and fees
Nov 1 - Nov 2

Explore the area

View in a map
109 Madison Drive, Adamstown Heights, NSW, 2290
  • Place, Charlestown Square
    ‪16 min walk‬
  • Place, Westfield Kotara
    ‪3 min drive‬
  • Place, Glenrock State Conervation
    ‪4 min drive‬
  • Airport, Newcastle, NSW (NTL-Williamtown)
    ‪36 min drive‬

Room options

View all photos for Standard Twin Room, Multiple Beds

A hotel room with two beds, a wooden headboard, white bedding, a nightstand with a lamp, and a framed picture on the wall.

Standard Twin Room, Multiple Beds

8.8 out of 10
Excellent
(14 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

A hotel room with a bed, a chair, a nightstand, a lamp, and a painting on the wall.

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(35 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Privilege, Room, 1 King Bed

A hotel room with a large bed, a sofa, a small table, and a framed picture on the wall.

Privilege, Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

A neatly made bed with white and blue pillows, a rolled white towel, and a grey bedspread.

Standard Room, 1 King Bed

8.0 out of 10
Very good
(6 reviews)
  • Garden view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds

A hotel room with two beds, a dining table with chairs, and a large window with a view of greenery.

Standard Room, Multiple Beds

8.0 out of 10
Very good
(5 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Similar properties

A modern hotel with a pool area, including a hot tub and lounge chairs.
The Executive Inn
New Lambton
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, 1,004 reviews
$123 nightly
The price is $136
Nov 9 - Nov 10
Total with taxes and fees
The Executive Inn

About the neighborhood

Newcastle

With a stay at Mercure Charlestown in Newcastle (Adamstown Heights), you'll be within a 10-minute drive of John Hunter Hospital and Lake Macquarie. .This hotel is 5.9 mi (9.6 km) from Newcastle Beach and 0.9 mi (1.4 km) from Charlestown Square.

What's nearby

  • Charlestown Square - 16 min walk - 0.9 miles
  • Westfield Kotara - 3 min drive - 1.2 miles
  • Banksia Reserve - 3 min drive - 1.2 miles
  • Glenrock State Conervation - 4 min drive - 1.5 miles
  • Newcastle Beach - 14 min drive - 6.2 miles

Getting around

  • Kotara Station - 5 min drive
  • Newcastle, NSW (NTL-Williamtown) - 34 min drive

Restaurants

  • ‪Highfields Azzurri Sports Club - ‬14 min walk
  • ‪Sherwood Coffee - ‬3 min drive
  • ‪Kahibah Hilltop Takeaway - ‬3 min drive
  • ‪Mattara Hotel - ‬15 min walk
  • ‪Guzman Y Gomez - ‬3 min drive

About this property

Mercure Charlestown

Mercure Charlestown offers 53 air-conditioned accommodations with minibars and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 53 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and minibars.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy Modern European cuisine at Madison Kitchen + Bar, a poolside restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, and even dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include a computer station, dry cleaning/laundry services, and laundry facilities. Planning an event in Newcastle? This hotel has 538 square feet (50 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Madison Kitchen + Bar - This poolside restaurant specializes in Modern European cuisine and serves breakfast, brunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily full breakfast available 6:30 AM to 9:30 AM for a fee: AUD 34 to 34 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Madison Kitchen + Bar

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 538 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1981
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Energy-saving switches used
  • Iron/ironing board
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:30 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
5 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 35 per night
Cribs (infant beds) are available for AUD 20.0 per night

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 1.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately AUD 34 to 34 per person
  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses some solar energy
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Charlestown Mercure
Mercure Charlestown
Mercure Charlestown Adamstown Heights
Mercure Charlestown Hotel
Mercure Charlestown Hotel Adamstown Heights
Mercure Charlestown Hotel
Mercure Charlestown Adamstown Heights
Mercure Charlestown Hotel Adamstown Heights

Mercure Charlestown Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 361 out of 1000 reviews
Rating 8 - Good. 405 out of 1000 reviews
Rating 6 - Okay. 149 out of 1000 reviews
Rating 4 - Poor. 59 out of 1000 reviews
Rating 2 - Terrible. 26 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here several times before always delivers high standard of accommodation and dining
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and looked lovely. Staff were all friendly and helpful. I mentioned reason for stay so they informed me of washing machines facilities and they were free to use. Breakfast was fantastic. Would definitely recommend and stay again.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
We had a nice stay large comfortable rooms . Was clean
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very comfortable clean room in great location
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness
Breakfast excellent
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff clean room and amazing food
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
out of town. but not too far. restaurant was good
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, comfy beds, tv with foxtel. Staff were lovely and accomodating
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property we stayed at was clean, the bed was comfortable and the breakfast we had was excellent.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed, easy parking, great breakfast. Would definitely stay again.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent food and facilities
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great both evening and breakfast the next day. Its quiet and comfortable.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasurable stay

A pleasure to stay at
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Its a quiet location,good beds,staff a bit in different
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Reception staff very friendly and helpful
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Friendly staff and good food at restaurant
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy parking, very clean and staff were great.
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Very quiet and central to most of the area
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was fantastic, staff were great and facilities and rooms first class would definitely stay again
Stayed 3 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely reasonable pricing for this property, definitely worth staying.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and restaurant
Stayed 1 night in Feb 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stay there often .
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was good especially the breakfast, staff friendly, a convenient bus stop near-by.
Stayed 5 nights in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and very friendly professional staff.
Stayed 1 night in Nov 2023