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Hyatt Place New York / Chelsea

4.0 star property

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Photo gallery for Hyatt Place New York / Chelsea

Lobby
Creator video
Rooftop bar
Terrace/patio
Down comforters, pillowtop beds, in-room safe, individually furnished

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • Laundry
$152
$129 nightly
$152 total
Total with taxes and fees
Jan 5 - Jan 6, 2026

Explore the area

View in a map
140 WEST 24TH STREET, New York, NY, 10011
  • Place, 5th Avenue
    ‪6 min walk‬
  • Place, Madison Square Garden
    ‪8 min walk‬
  • Place, Empire State Building
    ‪11 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪35 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Down comforters, pillowtop beds, in-room safe, individually furnished

Room, 1 King Bed, Accessible (Roll-In Shower)

7.6 out of 10
Good
(8 reviews)
  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Down comforters, pillowtop beds, in-room safe, individually furnished

Room, 2 Double Beds

7.6 out of 10
Good
(36 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed

Down comforters, pillowtop beds, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(78 reviews)
  • 180 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, City View

Down comforters, pillowtop beds, in-room safe, individually furnished

Room, 2 Double Beds, City View

7.8 out of 10
Good
(21 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, City View

Down comforters, pillowtop beds, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed, City View

8.2 out of 10
Very good
(41 reviews)
  • 180 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Skyline View)

Down comforters, pillowtop beds, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed (Skyline View)

9.0 out of 10
Wonderful
(18 reviews)
  • 180 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (Skyline View)

Down comforters, pillowtop beds, in-room safe, individually furnished

Room, 2 Double Beds (Skyline View)

7.8 out of 10
Good
(26 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Down comforters, pillowtop beds, in-room safe, individually furnished

Room, 1 King Bed

8.6 out of 10
Excellent
(154 reviews)
  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Down comforters, pillowtop beds, in-room safe, individually furnished

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(16 reviews)
  • 180 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Skyline View)

Down comforters, pillowtop beds, in-room safe, individually furnished

Room, 1 King Bed (Skyline View)

10.0 out of 10
Exceptional
(9 reviews)
  • 180 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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DoubleTree by Hilton Hotel New York City - Chelsea
  • Pet friendly
  • Free WiFi
  • Restaurant
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4.0 out of 5, Very Good, 2,237 reviews
$126 nightly
The price is $149
Jan 5 - Jan 6, 2026
Total with taxes and fees
DoubleTree by Hilton Hotel New York City - Chelsea

About the neighborhood

New York

With a stay at Hyatt Place New York / Chelsea, you'll be centrally located in New York, a 10-minute walk from Madison Square Garden and 15 minutes by foot from Empire State Building. .This hotel is 1.2 mi (1.9 km) from Broadway and 1.2 mi (2 km) from Times Square.

What's nearby

  • Chelsea Hotel - 3 min walk - 0.2 miles
  • 5th Avenue - 6 min walk - 0.4 miles
  • Madison Square Garden - 8 min walk - 0.5 miles
  • Empire State Building - 11 min walk - 0.6 miles
  • Times Square - 19 min walk - 1.0 mile

Getting around

  • 23 St. Station (7th Av.) - 2 min walk
  • New York 23rd St. Station - 3 min walk
  • LaGuardia Airport (LGA) - 37 min drive

Restaurants

  • ‪Smithfield Hall - ‬3 min walk
  • ‪Vivi Bubble Tea - ‬2 min walk
  • ‪Barcade - ‬1 min walk
  • ‪Malibu Diner - ‬2 min walk
  • ‪Excellent Dumpling House - ‬2 min walk

About this property

Hyatt Place New York / Chelsea

Hotel with free breakfast, 10-minute walk to Madison Square Garden
Hyatt Place New York / Chelsea offers 510 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Pillowtop beds feature down comforters. 50-inch Smart televisions come with digital channels. Bathrooms include bathtubs or showers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Stay in one of 510 guestrooms featuring Smart televisions. Your pillowtop bed comes with down comforters. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature bathtubs or showers, hair dryers, and toothbrushes and toothpaste.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a vending machine.
You can enjoy a meal at The Placery serving the guests of Hyatt Place New York / Chelsea, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
The Placery - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.
The Terrace - Onsite rooftop bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking within 1 mile (USD 50 per day), from 7:00 AM to noon

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Placery
  • The Terrace

Things to do

  • 24-hour gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 45 floors
  • Built in 2021
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 100.00 per pet, per week, plus a deposit of USD 100.00 per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Offsite parking fee: USD 50.00 per day (1 mi away; open 7:00 AM to noon)
  • Pet deposit: USD 100.00 per week
  • Pet fee: USD 100.00 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Parking height restrictions apply

Property is also known as

Hyatt York Chelsea York
Hyatt Place NEW York chelsea
Hyatt Place New York/Chelsea
Hyatt Place New York / Chelsea Hotel
Hyatt Place New York / Chelsea New York
Hyatt Place New York / Chelsea Hotel New York

Reviews

Hyatt Place New York / Chelsea Reviews

8.4

Very Good

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 1403 out of 2736 reviews
Rating 8 - Good. 699 out of 2736 reviews
Rating 6 - Okay. 351 out of 2736 reviews
Rating 4 - Poor. 172 out of 2736 reviews
Rating 2 - Terrible. 111 out of 2736 reviews

Reviews

10/10 Excellent

Yusuf

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family visit
Stayed 2 nights in Sep 2025

10/10 Excellent

Sally

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were fantastic and very helpful Our room on a high floor was amazing it had a great view of the city
Stayed 2 nights in Sep 2025

8/10 Good

Olgueliz

Business traveler
Clean room, with all you need
Stayed 1 night in Sep 2025

10/10 Excellent

Aparna

Stayed 2 nights in Aug 2025

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Chris

Liked: Staff & service, property conditions & facilities

Second stay

This was our second stay in three months. Front line staff is amazing! We had a only one issue and that’s the bess. Our bed was so uncomfortable it was hard to sleep. Otherwise perfect location and awesome staff.
Stayed 1 night in Sep 2025

10/10 Excellent

SARAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy to move around the city
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Traveled with group, Business traveler, Traveled with family
Liked: Amenities
Really good super close to everything best hotel to stay in NY
Stayed 3 nights in Sep 2025

2/10 Terrible

erica

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty and Broken Stay

Dirty halls, 15 min wait time for elevator, coffee machine broken in the lobby (paid for it and didn’t get it), crowded, dirty outside and street it was located on had trash, no good restaurants or bars nearby.
Stayed 2 nights in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Anjan, Ashland

Traveled with family
Liked: Cleanliness
Disliked: Amenities
It’s a super cramped hotel so when it’s full, it’s a mad house. Rooms are tiny compared to literally any hotel I’ve stayed at in Manhattan. The hallways are narrow - about 4 feet wide which is insane. They have 45 or so floors and 4 elevators and instead of dedicated 2 to bottom half or top half, all elevators stop at all floors. As a result we were waiting about 10-20 minutes to find an elevator that wasn’t already full. They need some serious help with the horrible design.
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay
Stayed 1 night in Sep 2025

10/10 Excellent

KIRAN

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2025

10/10 Excellent

Zaida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location very convenient
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and always willing to help resolve a complaint.
Stayed 5 nights in Aug 2025

10/10 Excellent

Roei

Stayed 3 nights in May 2025

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The city awaits.

We were in NYC, so the stay was wonderful. Amazing view from our room. Fridge provided. Tight bathroom and little clothing storage (right, it's NYC). Our TV did not work. There is no lobby, Long elevator waits, but many friendly European guests. Excellent breakfast with gracious staff. Good coffee at 6. Room coffee gets chemical creamer. Two blocks from the F train.
Stayed 2 nights in Aug 2025

10/10 Excellent

Meryem, Costa Mesa

Stayed 2 nights in Jul 2025

8/10 Good

Lloyd, Hanwell

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view from rooms but during peak times you could be waiting 20min for the lift down
Stayed 8 nights in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall pretty good going

If you get a good deal on this place which they do run, it is a great place in a perfect location. The breakfast is decent, however they do need to increase the seating space. They also need to update the elevator software to stop stopping at every requested floor on the way down, once the max capacity has reached in the elevator.
Stayed 4 nights in Aug 2025

10/10 Excellent

Irene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms! Loved the breakfast, so many options. Great location. Only thing is the elevators take a while during busy early morning breakfast times, may want to use the stairs instead.
Stayed 4 nights in Aug 2025

10/10 Excellent

Subrina

Stayed 4 nights in Aug 2025

10/10 Excellent

Iricel

Stayed 4 nights in Jul 2025

6/10 Okay

Geetanjali

Liked: Cleanliness, staff & service
We had a nice stay but what will prevent us from staying at this particular hotel again is the inefficient elevator system that resulted in the need to take 18 to 20 flights of stairs to get down to the lobby in the mornings (and up 18 flights one morning). Very friendly staff and very clean rooms.
Stayed 2 nights in Aug 2025