Hotel 309

2.0 star property

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Photo gallery for Hotel 309

Terrace/patio
In-room safe, blackout drapes, iron/ironing board, WiFi
Reception
Front of property
Standard Room | Living area | TV

Reviews

5.8 out of 10

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Kitchen

Explore the area

View in a map
309 W 14th St, New York, NY, 10014
  • Place, Chelsea Market
    ‪2 min walk‬
  • Place, The High Line Park
    ‪6 min walk‬
  • Place, New York University
    ‪11 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪51 min drive‬

Room options

Economy Room with Shared Bathroom

  • 142 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room with Private Bathroom

  • 249 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About the neighborhood

New York

Located in New York (Manhattan), Hotel 309 is within a 10-minute walk of The High Line Park and Hudson River Park. .This hotel is 0.6 mi (0.9 km) from New York University and 0.6 mi (1 km) from 5th Avenue.

What's nearby

  • Chelsea Market - 2 min walk - 0.1 miles
  • The High Line Park - 6 min walk - 0.4 miles
  • Hudson River Park - 6 min walk - 0.4 miles
  • New York University - 11 min walk - 0.6 miles
  • 5th Avenue - 11 min walk - 0.6 miles

Getting around

  • 8 Av. Station (W 14th St.) - 1 min walk
  • New York 14th St. Station - 8 min walk
  • John F. Kennedy Intl. Airport (JFK) - 57 min drive

Restaurants

  • ‪Grace's - ‬1 min walk
  • ‪Ramen Ishida Chelsea - ‬2 min walk
  • ‪Xi'an Famous Foods - ‬2 min walk
  • ‪Sappe - ‬2 min walk
  • ‪Brine - ‬2 min walk

About this property

Hotel 309

Hotel 309 offers 28 accommodations with safes and coffee/tea makers. Kitchenettes offer refrigerators and microwaves.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Televisions come with satellite channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Make yourself at home in one of the 28 guestrooms, featuring kitchenettes with refrigerators and microwaves. Satellite television is provided for your entertainment. Conveniences include safes and coffee/tea makers.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property provides air conditioning in summer and heating in the winter.

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

309 Hotel
309 New York
Hotel 309
Hotel 309 New York
Hotel 309 Hotel
Hotel 309 New York
Hotel 309 Hotel New York

Hotel 309 Reviews

Reviews

5.8
Rating 10 - Excellent. 141 out of 1002 reviews
Rating 8 - Good. 229 out of 1002 reviews
Rating 6 - Okay. 210 out of 1002 reviews
Rating 4 - Poor. 184 out of 1002 reviews
Rating 2 - Terrible. 238 out of 1002 reviews

5.6/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

5.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Emily

Great room, shared bathroom wasn’t a big deal
Stayed 5 nights in Jan 2026

6/10 Okay

Benjamin Mac

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Staff was great but room was dingy, bathrooms were missing soap, paper towels, conditioner/shampoo. Room door was missing security bolt
Stayed 2 nights in Jan 2026

6/10 Okay

Juan, Juncos

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
it was meh
Stayed 6 nights in Jan 2026

4/10 Poor

Nicholas

Disliked: Cleanliness, property conditions & facilities
You certainly get what you pay for here. The place is filthy. Floors are disgusting. Mold on the bathroom ceilings. I would not stay here again.
Stayed 6 nights in Jan 2026

10/10 Excellent

Megha

Stayed 2 nights in Jan 2026

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of shops nearby. Subway a few steps away. Great price for NYC.
Stayed 3 nights in Nov 2025

10/10 Excellent

Asianah

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2026

6/10 Okay

Maria

Disliked: Property conditions & facilities
Stayed 5 nights in Dec 2025

10/10 Excellent

YI

Traveled with family and small children
We had a great stay. Location is perfect. Room is good size for us too. Owner is very friendly, so is the cat.
Stayed 3 nights in Dec 2025

4/10 Poor

Alessandra

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Restrooms always dirty. The bedrooms with a little blanket that doesn’t warm you. No heater. The aerea it’s good but the hotel it’s bad manteinance.
Stayed 2 nights in Dec 2025

6/10 Okay

Jeremy

Traveled with family
The coat rack was hanging off the wall a blind for the window wouldn’t stay shut without duct tape, and they ran out of washcloths the first night we were there, but besides that I guess it was
Stayed 3 nights in Dec 2025

2/10 Terrible

Ronald

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old/tired property with no elevator, sagging mattress, communal bathroom, shotty lamps, and street noise. Not up to a Travelocity minimum approved site.
Stayed 2 nights in Dec 2025

2/10 Terrible

Jessica

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It appeared nothing like the photos. It was very very dirty, the shower didn't have hot water. There was a layer of dust on vents, no soap for the sink to wash hands. It truly was nothing at all like the photos. An incredible let down.
Stayed 4 nights in Nov 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Subway is down the block, room was clean and came with microwave and mini fridge. No elevators, but fair price. Excellent experience.
Stayed 2 nights in Dec 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
great location
Stayed 2 nights in Dec 2025

10/10 Excellent

TED

Stayed 2 nights in Dec 2025

8/10 Good

Cayley Mackenzie

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Staff was incredibly kind. The room was very clean. Rooms are a little small and the shared bathroom took some getting used to, but a good place to stay for a small trip!
Stayed 5 nights in Dec 2025

2/10 Terrible

Alyssa

Disliked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and room space was okay but bathrooms were not well cleaned or stocked, no soap, locks did not work. Ground was generally gross, not enough blankets, shade did not work, no hand soap in our room. Good enough, but an upgrade is worth it.
Stayed 3 nights in Dec 2025

6/10 Okay

Maite

Liked: Staff & service
Stayed 2 nights in Dec 2025

4/10 Poor

Mason

Stayed 2 nights in Dec 2025

6/10 Okay

Gabriel

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Toiletries as Soap, Haur Dryer, Iron absent, Standard Assorted Hotel Towels absent, Aesthetics a no no for Chipped Doors and Paint everywhere, Bathroom Fixtures Rusty. Basically we have had to asked for everything for our hygiene, no a/c therefore no air circulation so we asked for a vent. My family Felt very uncomfortable. Basically room’s charged at a great discount approx two hundred a night just for the location and not for the comfort nor hospitality of hotel experience.
Stayed 3 nights in Nov 2025

6/10 Okay

Nevaeh Jessica

The hotel was in a good local easy access to many local shops, restaurants and public transport. The staff was friendly in the hotel and the price was very affordable for NYC.
Stayed 3 nights in Dec 2025

6/10 Okay

Peyton

Stayed 3 nights in Dec 2025

8/10 Good

Cindee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly . We chose to stay on the bottom floor so we didn’t have to climb stairs. It was very quiet at night. We didn’t hear other guests or street noise. So much better than when we stayed in Times Square. We did hear workers and people at the front desk but that’s when I was already awake. Great accommodations for the price. Would stay again. Also, VERY conveniently located to the subway. One building away. Easy travel uptown and downtown.
Stayed 2 nights in Dec 2025

6/10 Okay

Kauane

Stayed 2 nights in Nov 2025