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Excelsior Hotel

3.5 star property

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Photo gallery for Excelsior Hotel

Lobby sitting area
Fitness facility
Interior
Premium bedding, pillowtop beds, in-room safe, desk
Daily buffet breakfast (USD 17.00 per person)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Bar
  • Breakfast available
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
45 W 81st St, New York, NY, 10024
  • Place, Central Park
    ‪3 min walk‬
  • Place, American Museum of Natural History
    ‪5 min walk‬
  • Place, Metropolitan Museum of Art
    ‪16 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪37 min drive‬

Room options

View all photos for Deluxe Suite, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Suite, 1 King Bed

  • 470 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Junior Suite, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Superior Junior Suite, 2 Double Beds

  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

32-inch flat-screen TV with satellite channels, Smart TV, pay movies

Superior Room, 1 King Bed

  • 269 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Suite, 2 Double Beds

  • 470 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Excelsior Deluxe Suite, 2 Double Beds

32-inch flat-screen TV with satellite channels, Smart TV, pay movies

Excelsior Deluxe Suite, 2 Double Beds

  • 480 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Excelsior Deluxe Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Excelsior Deluxe Room, 1 King Bed

  • 474 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Classic Room, 2 Double Beds

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Queen, 1 Queen Bed

Classic Queen, 1 Queen Bed | Premium bedding, pillowtop beds, in-room safe, desk

Classic Queen, 1 Queen Bed

  • 270 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

New York

With a stay at Excelsior Hotel in New York (Manhattan), you'll be within a 5-minute walk of Central Park and American Museum of Natural History. .This family-friendly hotel is 1.5 mi (2.4 km) from Broadway and 1.8 mi (2.9 km) from 5th Avenue.

What's nearby

  • Central Park - 3 min walk - 0.2 miles
  • Children's Museum of Manhattan - 5 min walk - 0.3 miles
  • American Museum of Natural History - 5 min walk - 0.3 miles
  • Beacon Theater - 10 min walk - 0.5 miles
  • Metropolitan Museum of Art - 16 min walk - 0.9 miles

Getting around

  • 81 St. - Museum of Natural History Station - 3 min walk
  • New York W 32nd St. Station - 7 min drive
  • LaGuardia Airport (LGA) - 33 min drive

Restaurants

  • ‪Famous Original Ray's Pizza - ‬2 min walk
  • ‪UNO Pizzeria & Grill - ‬1 min walk
  • ‪About Coffee - ‬1 min walk
  • ‪Lenwich - ‬2 min walk
  • ‪Tarallucci e Vino Upper West Side - ‬3 min walk

About this property

Excelsior Hotel

Family-friendly hotel with a fitness center and a 24-hour front desk
Excelsior Hotel offers 199 accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. 32-inch Smart televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 199 guestrooms featuring Smart televisions. Your pillowtop bed comes with premium bedding. 32-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. This hotel also features wireless internet access (surcharge), concierge services, and babysitting.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.
A complimentary manager's reception is offered each day.
Excelsior Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Offsite parking available (USD 30 per day); discounts available
  • Airport shuttle available
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 17 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • Gym
  • Playground

Family friendly

  • Babysitting
  • In-room crib
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch smart TV with premium satellite channels
  • Pay movies

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property charges a fee for luggage storage before check-in and after check-out for group reservations.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 21 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Fitness center access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 17.00 per person
  • Nearby parking fee: USD 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Excelsior Hotel
Excelsior Hotel New York
Excelsior New York
Excelsior New York City
Excelsior Hotel New York City
Excelsior Hotel Hotel
Excelsior Hotel New York
Excelsior Hotel Hotel New York

Reviews

Excelsior Hotel Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities
Rating 10 - Excellent. 508 out of 1000 reviews
Rating 8 - Good. 345 out of 1000 reviews
Rating 6 - Okay. 89 out of 1000 reviews
Rating 4 - Poor. 32 out of 1000 reviews
Rating 2 - Terrible. 26 out of 1000 reviews

Reviews

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service, property conditions & facilities
The hotel is unique in decor. It is older, but very clean and antique decor. I loved it. We were pleasantly surprised to get a larger room. Very close to Central Park and Museum across the street. Also subway is close. We walked to the theatre district for a play. I was so happy to find that cleaning staff found my wallet. I had left it in the safe and staff had given it to the office. What a huge relief!! Nice to know we do have some decent honest people in this world!! Excelsior is our recommendation to stay in NYC! Love New York. Hope to get back soon!
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great value. Horrible coffee setup and snacks are awful but otherwise fabulous.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel! Excellent location. It is close to restaurants and entertainment as well. Very clean.
Stayed 3 nights in Feb 2020

8/10 Good

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel, not enough hot water & broken AC

It’s a beautiful hotel with a view overlooking the Museum of Natural History. Unfortunately the air conditioner pumped out hot air instead of cold air, even when the in-room thermostat was set to cool; and the shower sometimes didn’t have enough hot water.
Stayed 4 nights in Mar 2020

10/10 Excellent

Justin, Spain

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location. I have stayed in many different parts of Manhattan. I loved this spot because it is right next to Central Park and the B & C Subway lines. The staff were friendly. The hotel is old-fashioned. The fan in my bathroom was very loud.
Stayed 6 nights in Mar 2020

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic NYC hotel with small but comfortable rooms. Great UWS location.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best position on Upper West Side. Hotel updated to modern standard while maintaining true period atmosphere. Feel and reality is an intimate high end New York hotel.
Stayed 8 nights in Mar 2020

10/10 Excellent

JHayes, Hixson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I wish there had been somewhere could have eaten dinner or a snack. Also, no room service.
Stayed 5 nights in Mar 2020

10/10 Excellent

JohnT

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is wonderful! I completely enjoyed my two day stay there. The staff was pleasant and helpful. The room was immaculate and well maintained. The only negative thought I have is that there is no longer a restaurant in the hotel forcing visitors to find a place for breakfast and lunch in the surrounding blocks.
Stayed 2 nights in Mar 2020

10/10 Excellent

Jeremy, Colorado Springs

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great little Hotel, not a lot of amenities but clean, safe and right next to Central Park. I stay here a week a month for business.
Stayed 4 nights in Feb 2020

8/10 Good

Karen, Seattle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very nice but also friendly and relaxed as is the Upper West side compared to other parts of Manhattan. The heat was way too warm -- ran the noisy air conditioning most of the night. Other than that, it's a great "home" to come home to after a busy NYC day. It's my sixth time staying here. Love it.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities
Morning coffee, did not have real cream, nor milk.
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There were some hidden fees, both for WiFi and building services that I was not anticipating. It’s a great location for the cost.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveler

Stayed 1 night in Feb 2020

10/10 Excellent

David, Cartersville, GA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about the property and staff. They went out of their way to make sure we had everything we needed
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Good location for what i needed to do. Not good was no breakfest and not much in the way of room amenities.
Stayed 1 night in Feb 2020

10/10 Excellent

Alanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value for money

The Excelsior hotel is in an excellent position directly opposite the Museum of Natural History and a stone's throw to central park, many good cafes and restaurants and the subway station. The staff are friendly and helpful. The room was very clean, quiet and comfortable. It is excellent value for money in such an expensive city.
Stayed 2 nights in Feb 2020

2/10 Terrible

Evan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, quiet street, easy access to subway. Breakfast room was under construction, so advertised breakfast not available, which was inconvenient. No in room coffee or room service - plan ahead, as closest coffee shop is a block away. Staff was helpful and kind, and room was clean and well maintained - excellent housekeeping service.
Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Robbie, Branford,CT

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the $$ Bed Comfy Big room Quiet room
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cool smaller boutique-ish hotel in a great area. A few minor issues with the hotel - small things that need update or repair. But overall the hotel was very nice, my 2 double beds room was spacious, clean, and very nice!
Stayed 1 night in Feb 2020

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfied customer

Very nice hotel in the location I desired. I will go back
Stayed 2 nights in Feb 2020