As many reviews mention, the rooms here are extremely small—even for NYC. Ours felt like a cruise ship cabin, with the bed wedged sideways against the window. Getting in and out was awkward, and late-night bathroom trips definitely woke my partner.
Small rooms can work if designed well, but this one wasn’t. Storage was severely lacking: not enough space for two carry-ons and backpacks, too few hangers, only one drawer, and no shelves in the “bathroom” or shower. My partner even used the safe as extra storage.
The biggest issue was the bathroom itself—a frosted plexiglass pod with no fan and zero real privacy. We travel often and don’t mind sharing space, but this setup was… unique. I was grateful for my white-noise machine.
There was also no in-room iron or steamer. The front desk sent me to “Iron Heaven” on the fourth floor—a tiny closet with one ironing board. Pretty inconvenient for a hotel at this price.
No coffee maker, no water, and not even cups in the room. The café downstairs sells basic drip coffee for $8, which really should’ve been complimentary in-room.
The room is controlled entirely by an iPad—lights, blinds, TV—which sounds cool but was laggy and glitchy. More than once, pressing one button triggered something completely different.
Location-wise, it’s not unsafe, but it’s also not a premium spot that justifies the rates.
Overall, with the design flaws and inconveniences, this stay was a 3-star experience at best.