Details, details, details. There were sime (minor) damaged and missing hardware around the room. These were in obvious locations. The roomwas clean, so that tells me that the staff obviously noticed and a decision was made to NOT address these items, but rather rent the room anyway. Details: the coffee cup lids did not fit the coffee cups, i had to go downstairs to the restaurant to get a to-go cup with a proper lip...and sleeve. The sweetener was solidifed, and obviously old. Details: all of the clothing hangers were mismacthed, which i thought odd, and gave the impression of a 2 star property or a bnb. Details: the case to the tv remote was broken causing it to constantly fall off exposing the batteries. Details: the room would benefit from dimmers for the lights...though i realize that is not a staff, but a design issue. Overall the stay was fine, it was a great location for the reason of my visit. Many of these items would typically go unnoticed, especily for just a couple night. I guess the thinking is "this is new york, the room is going to rent out anyway, so why spend time or expense concerning ourselves with fixing anything".