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Hotel Marcel New Haven, Tapestry Collection By Hilton

4.0 star property

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Photo gallery for Hotel Marcel New Haven, Tapestry Collection By Hilton

Exterior
Restaurant
Lobby
Lobby
Suite, 1 King Bed, Accessible, Bathtub | Living area | 45-inch LED TV with satellite channels, TV

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
The current price is $150
$130 nightly
$150 total
Total with taxes and fees
May 31 - Jun 1

Explore the area

View in a map
500 Sargent Drive, New Haven, CT, 06511
  • Place, Long Wharf Theatre
    ‪5 min walk‬
  • Place, Wooster Square
    ‪11 min walk‬
  • Place, Yale University
    ‪3 min drive‬
  • Airport, New Haven, CT (HVN-Tweed - New Haven Regional)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.2 out of 10
Wonderful
(47 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(7 reviews)
  • 375 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner (Water View)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Corner (Water View)

  • 423 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Lightwell Room)

Room, 1 King Bed (Lightwell Room) | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Lightwell Room)

9.4 out of 10
Exceptional
(21 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(20 reviews)
  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds (Lightwell Room)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Lightwell Room)

9.6 out of 10
Exceptional
(18 reviews)
  • 298 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Lightwell Room)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible (Lightwell Room)

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed (Water View)

Suite, 1 King Bed with Sofa bed (Water View) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed (Water View)

10.0 out of 10
Exceptional
(3 reviews)
  • 423 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Suite, 1 King Bed (Water View)

Suite, 1 King Bed (Water View) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Water View)

  • 500 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Accessible (Mobility Accessible, Roll In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed, Accessible (Mobility Accessible, Roll In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 419 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds (Water View)

45-inch LED TV with satellite channels, TV

Deluxe Room, 2 Queen Beds (Water View)

10.0 out of 10
Exceptional
(10 reviews)
  • 423 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible (Water View, Roll In Shower)

45-inch LED TV with satellite channels, TV

Deluxe Room, 2 Queen Beds, Accessible (Water View, Roll In Shower)

8.4 out of 10
Very good
(5 reviews)
  • 419 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Suite, 1 King Bed, Accessible, Bathtub | Living area | 45-inch LED TV with satellite channels, TV

Suite, 1 King Bed, Accessible, Bathtub

  • 498 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Corner (Mobility/Hearing, Bathtub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Corner (Mobility/Hearing, Bathtub)

  • 500 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe King Room

  • Sleeps 4

Deluxe Room with Two Queen Beds

  • Sleeps 4

View all photos for Standard King Room

Premium bedding, in-room safe, desk, laptop workspace

Standard King Room

  • Sleeps 2

Corner King Room

  • Sleeps 2

Standard Room with Two Queen Beds

  • Sleeps 4

Mobility/hearing Access Corner King Room with Bathtub

  • Sleeps 2

Mobility Accessible Lightwell 2 Double Room with Roll in Shower

  • Sleeps 4

Mobility Accessible Deluxe King Room with Sofa Bed and Roll in Shower

  • Sleeps 4

Mobility Accessible Deluxe 2 Queen Room with Water View and Roll in Shower

  • Sleeps 4

King Suite with Sofa Bed and Water View

  • Sleeps 4

Similar properties

Lobby sitting area
New Haven Hotel
Downtown New Haven
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
4.6 out of 5, Wonderful, 2,104 reviews
$135 nightly
The price is $155
May 3 - May 4
Total with taxes and fees
New Haven Hotel

About the neighborhood

New Haven

With a stay at Hotel Marcel New Haven, Tapestry Collection By Hilton in New Haven (Long Wharf), you'll be within a 5-minute drive of Yale University and Yale-New Haven Hospital. .This hotel is 0.4 mi (0.6 km) from Long Wharf Theatre and 0.7 mi (1.2 km) from Knights of Columbus Museum.

What's nearby

  • Long Wharf Theatre - 5 min walk - 0.3 miles
  • Wooster Square - 11 min walk - 0.6 miles
  • New Haven Green - 2 min drive - 0.9 miles
  • Yale University - 3 min drive - 1.1 miles
  • Shubert Theater - 3 min drive - 1.1 miles

Getting around

  • New Haven, CT (ZVE-New Haven Train Station) - 16 min walk
  • New Haven, CT (HVN-Tweed - New Haven Regional) - 19 min drive

Restaurants

  • ‪Sally's Apizza - ‬13 min walk
  • ‪Long Wharf Food Trucks - ‬10 min walk
  • ‪Frank Pepe Pizzeria Napoletana - ‬12 min walk
  • ‪ROLi - ‬14 min walk
  • ‪Dunkin' - ‬18 min walk

About this property

Hotel Marcel New Haven, Tapestry Collection By Hilton

Hotel Marcel New Haven, Tapestry Collection By Hilton offers 165 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 45-inch LED televisions come with satellite channels. Bathrooms include showers and hair dryers.

This New Haven hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include fans and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Stay in one of 165 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature hair dryers and toothbrushes and toothpaste. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.
Enjoy a meal at BLDG, or stay in and take advantage of the hotel's room service (during limited hours). Cooked-to-order breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. This hotel has 8 meeting rooms available for events. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
BLDG - Onsite restaurant. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 to 25 per person
  • A restaurant

Restaurants on site

  • BLDG

Things to do

  • Gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 8 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Heating (climate-controlled)
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 50 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25 per person
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Marcel New Haven, Tapestry Collection By Hilton Hotel
Hotel Marcel New Haven, Tapestry Collection By Hilton New Haven

Hotel Marcel New Haven, Tapestry Collection By Hilton Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 761 out of 956 reviews
Rating 8 - Good. 115 out of 956 reviews
Rating 6 - Okay. 37 out of 956 reviews
Rating 4 - Poor. 20 out of 956 reviews
Rating 2 - Terrible. 23 out of 956 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Mario

Good
Stayed 1 night in Dec 2025

10/10 Excellent

julius

Stayed 1 night in Jan 2026

10/10 Excellent

Raymond

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and hotel was a nice stay. Really enjoyed my stay there.
Stayed 1 night in Nov 2025

8/10 Good

Sherri

We loved that this is a fossil fuel free hotel.
Stayed 1 night in Jan 2026

10/10 Excellent

Amber

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean self parking easy and conveniently located.
Stayed 1 night in Jan 2026

4/10 Poor

Nicole

Traveled with pets, Traveled with family
Disliked: Staff & service
My husband and I stayed at the hotel while celebrating our niece’s 16th birthday, and unfortunately the experience was very disappointing. At check-in, I clearly shared that this stay was for a special occasion, yet no acknowledgment or accommodation was made. The room itself was extremely disappointing, as it had no view and, more concerning, no window at all, which was not communicated in advance. This significantly affected the comfort and enjoyment of our stay. Most troubling was discovering a piece of glass on the floor in our room. This posed a serious safety concern for us and for our dog who was traveling with us, and it is unacceptable in a property of this caliber. We also made several purchases on property during our stay, yet there were no gestures, services, or efforts made to enhance what was meant to be a special occasion. Overall, the lack of care, attention, and basic safety standards made this stay very disappointing.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, amenities
Very clean, courteous staff
Stayed 1 night in Dec 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend
Stayed 1 night in Jan 2026

10/10 Excellent

Adam

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We’ve stayed here 8 times during the past 3 years because we love the design and history, but be advised of issues: This is not a 4-star hotel, as advertised. By definition, a 4-star hotel minimally has porters to help with luggage and offers room service. Marcel has neither. The front desk person does his/her best and will help with luggage in a pinch, but we’ve never seen a porter, even when we struggled. If you want to eat in your room, you order takeout from the hotel restaurant and then go down in person to carry it up to your room in awkward bags. Managing to carry wine glasses and a bottle was made more difficult by the very long time we awkwardly waited for the hostess to retrieve the bottle while juggling other tasks. And when she forgets to include the utensils, you have to run back down to wait some more. (The kitchens of the Chairman suites have no supplies, incl utensils and glasses.) Lights are operated remotely and confusedly from a central touchpad, which can be finicky. Finally, the exterior doors of the hotel don’t open by hand or automatically (the developer’s concession to the Historic Buildings Commission). You push a not-obvious button to open them; though the front desk person usually notices when you approach and can push a remote button. On the positive side, the windows are large and very well glazed such that rooms are wonderfully free of outside noise. There are plenty of great EV chargers and free parking. But you have to REALLY love eccentricity.
Stayed 1 night in Dec 2025

10/10 Excellent

yu

Liked: Cleanliness
Disliked: Amenities
Front desk stuff was very friendly and helpful.
Stayed 1 night in Jan 2026

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

10/10 Excellent

Taha

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, easy checkin process
Stayed 1 night in Jan 2026

10/10 Excellent

Diane

Stayed 1 night in Jan 2026

10/10 Excellent

Leonard

Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property was great, room was clean and very spacious. The room had very convenient features which was controlled by a touch pad at the entrance of the room. Located right by little Italy, making that amazing New Haven Apizza experience close by.
Stayed 3 nights in Jan 2026

10/10 Excellent

Joshua

Stayed 4 nights in Jan 2026

2/10 Terrible

Derek

Stayed 1 night in Jan 2026

10/10 Excellent

HEATHER, Middletown

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location just outside of downtown New Haven, clean rooms & attentive, informative staff.
Stayed 1 night in Jan 2026

6/10 Okay

Danny

Liked: Cleanliness, staff & service
Size
Stayed 2 nights in Jan 2026

10/10 Excellent

Dede

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything was great
Stayed 1 night in Jan 2026

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Rave reviews from nephew's family, who stayed there during the holidays.
Stayed 1 night in Dec 2025

10/10 Excellent

Darnell

Stayed 1 night in Jan 2026

10/10 Excellent

Jorge

Business traveler, Traveled with family
Liked: Staff & service, property conditions & facilities
Very good hotel
Stayed 1 night in Jan 2026

10/10 Excellent

Da

Liked: Cleanliness, staff & service, amenities
Friendly staff, hot water station, HBO Max on tv
Stayed 3 nights in Dec 2025

10/10 Excellent

Jayla

Stayed 1 night in Jan 2026