8/10 Good
Jon
Traveled with partner
Oct 20, 2025
I recently stayed at the Hilton Garden Inn in New Haven and overall had a decent experience. The staff stood out with their excellent customer service—friendly, attentive, and genuinely helpful throughout my stay. The hotel grounds were well maintained and clean, which added to a welcoming atmosphere.
My room was tidy, but there were a few issues worth noting: a visible stain on the carpet and a cracked sink. While these didn’t ruin my stay, they do suggest the rooms could benefit from some updates and renovations. The bar area had very limited food options, which was a bit disappointing, especially after a long day.
Despite these minor drawbacks, the hotel itself was clean and functional. If the rooms were refreshed and the bar menu expanded, this location could easily elevate the guest experience. For now, it’s a solid choice with standout service and a clean environment.
Jon
Stayed 3 nights in Oct 2025




















