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Best Western Executive Hotel Of New Haven - West Haven

2.5 star property

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Photo gallery for Best Western Executive Hotel Of New Haven - West Haven

Deluxe Room, 1 Queen Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk
Indoor pool
Exterior
Lobby
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
$110
$96 nightly
$110 total
Total with taxes and fees
Jan 19 - Jan 20

Explore the area

View in a map
490 Saw Mill Rd, West Haven, CT, 06516
  • Place, Veterans Memorial Dog Park
    ‪8 min walk‬
  • Place, PEZ Visitor Center
    ‪3 min drive‬
  • Place, University of New Haven
    ‪3 min drive‬
  • Airport, New Haven, CT (HVN-Tweed - New Haven Regional)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

Standard Room, 1 Queen Bed, Non Smoking, Microwave | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking, Microwave

8.8 out of 10
Excellent
(8 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Microwave

8.6 out of 10
Excellent
(78 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

Standard Room, 2 Queen Beds, Non Smoking, Microwave | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Microwave

8.0 out of 10
Very good
(71 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Bathtub

8.6 out of 10
Excellent
(17 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 320 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Room amenity

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(39 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 Queen Bed

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Jan 25 - Jan 26
Total with taxes and fees
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About the neighborhood

West Haven

When you stay at Best Western Executive Hotel Of New Haven - West Haven in West Haven, you'll be in the business district, within a 5-minute drive of PEZ Visitor Center and University of New Haven. .This hotel is 3.6 mi (5.7 km) from Yale University and 3.7 mi (6 km) from Yale-New Haven Hospital.

What's nearby

  • Veterans Memorial Dog Park - 8 min walk - 0.5 miles
  • PEZ Visitor Center - 3 min drive - 2.0 miles
  • Project Mothercare - 3 min drive - 1.8 miles
  • University of New Haven - 3 min drive - 1.8 miles
  • Yale University - 7 min drive - 4.0 miles

Getting around

  • New Haven, CT (ZVE-New Haven Train Station) - 14 min drive
  • Bradley Intl. Airport (BDL) - 66 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪7 Brew Coffee - ‬2 min drive
  • ‪Starbucks - ‬6 min walk
  • ‪Texas Roadhouse - ‬6 min walk

About this property

Best Western Executive Hotel Of New Haven - West Haven

Hotel with free breakfast, near PEZ Visitor Center
Best Western Executive Hotel Of New Haven - West Haven offers 100 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and printers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 100 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. 37-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
A complimentary full breakfast is served on weekdays from 6:00 AM to 9:30 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in West Haven? This hotel has 30 square feet (3 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary full breakfast is served between 6:00 AM and 9:30 AM on weekdays.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 30 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Direct access to the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Printer
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Executive Hotel
Best Western Executive Hotel West Haven
Best Western Executive West Haven
Best Western Hotel Executive
Best Western Executive Hotel New Haven west Haven
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Best Western West Haven
West Haven Best Western
Executive Of Haven West Haven
Best Western Executive Hotel Of New Haven west Haven
Best Western Executive Hotel Of New Haven - West Haven Hotel

Best Western Executive Hotel Of New Haven - West Haven Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 694 out of 1532 reviews
Rating 8 - Good. 401 out of 1532 reviews
Rating 6 - Okay. 222 out of 1532 reviews
Rating 4 - Poor. 104 out of 1532 reviews
Rating 2 - Terrible. 111 out of 1532 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

John

Stayed 2 nights in Oct 2025

8/10 Good

Steve

Stayed 1 night in Oct 2025

10/10 Excellent

Franki

Stayed 1 night in Sep 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Friendly staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Ava

Stayed 1 night in Oct 2025

8/10 Good

Gwendolyn

Stayed 2 nights in Oct 2025

8/10 Good

Luis

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Elaine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel with good amenities. Excellent breakfast, good workout room and overall nice rooms.
Stayed 1 night in Oct 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Oct 2025

10/10 Excellent

hayati

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Lana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay for the price,good location,good beakfast
Stayed 1 night in Oct 2025

4/10 Poor

Kyla

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The room and hallways smelled horrid. There was an unofficial car meet up at the 711 with hundreds of loud cars. Hotel is very outdated and needs maintenance and a refresh. Would not stay here again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Michelle

Liked: Amenities
Always a pleasant experience
Stayed 1 night in Oct 2025

10/10 Excellent

Quanish

Room was amazing and clean but also comfortable
Stayed 1 night in Oct 2025

8/10 Good

Cherie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel.

Room was nice but heard traffic all night. Another location in the hotel might have been different. Breakfast was excellent. Many choices. My husband fell and injured his foot. The desk clerks were very helpful and located a wheelchair to help him get out to the car.
Stayed 1 night in Oct 2025

10/10 Excellent

Fred

Liked: Amenities
Check in was easy. Everything work. So fart it s a good place
Stayed 1 night in Oct 2025

10/10 Excellent

Kevin, Charleston

Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
breakfast was good location was excellent
Stayed 4 nights in Oct 2025

8/10 Good

Shaina

Stayed 1 night in Oct 2025

8/10 Good

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you. The stay as just right.
Stayed 1 night in Oct 2025

6/10 Okay

Fred

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately in the middle of the night, about 3:45, some people were yelling loudly at each other and probably woke up the whole floor. Certainly me. And unfortunately this happened about three months ago as well. I can’t blame the hotel for this but I wish people would learn to be respectful of the other guests.
Stayed 2 nights in Oct 2025

4/10 Poor

Gina

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Unfortunately we had a toilet bowl that gave us issues as soon as we walked in. It was not flushed. When I tried to flush it still didn’t go down. They sent a service person, but the problem still wasn’t fixed all weekend. That wasn’t as bad as the time I went downstairs to talk to someone at the front desk and no one was there for about 20 minutes. There was a guest sitting in the lobby at least I thought it was a guess the next day I saw the same man behind the front desk. So in other words, he saw me looking for someone and completely ignored me. Come to find out every Saturday night. There is a card show on the property. There’s at least 20 to 30 cars and motorcycles in the parking lot in front of the hotel.
Stayed 2 nights in Oct 2025

8/10 Good

Marc, Carver

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, it was great for the price.
Stayed 4 nights in Oct 2025

6/10 Okay

Kristin

Liked: Staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The shower didn’t drain good and the pillows were lumpy. Otherwise, it was a great and the front desk person that checked me in was so helpful!
Stayed 1 night in Oct 2025