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Best Western Inn & Suites

Star Rating
2.5 out of 5

Information

Reviews

3.8 / 5Good
576 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free Parking

Map

What's nearby

  • Popular Location
    New Braunfels MarketPlace
    4 min drive
  • Popular Location
    Faust Street Bridge
    4 min drive
  • Popular Location
    Comal Park
    7 min drive
  • Airport
    San Antonio, TX (SAT-San Antonio Intl.)
    32 min drive

Choose dates to view prices

Book online or call:

1-844-709-7928
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

    Room Amenities

    • Sleeps 4
    • 2 Queen Beds
    More details
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

    Room Amenities

    • Sleeps 4
    • 2 Queen Beds
    More details
  • Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

    Room Amenities

    • Sleeps 4
    • 2 Queen Beds
    More details
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

    Room Amenities

    • Sleeps 4
    • 2 Queen Beds
    More details
  • Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

    Room Amenities

    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

    Room Amenities

    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

    Room Amenities

    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details

About this area

New Braunfels

Best Western Inn & Suites is located in New Braunfels. Schlitterbahn New Braunfels Waterpark and Resort and The Bandit Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Dunlap and Comal River. Texas Ski Ranch and Animal World and Snake Farm Zoo are also worth visiting.

What's nearby

  • Popular Location
    New Braunfels MarketPlace - 4 min drive
  • Popular Location
    Faust Street Bridge - 4 min drive
  • Popular Location
    Comal Park - 7 min drive
  • Popular Location
    Prince Solms Park - 8 min drive
  • Popular Location
    Schlitterbahn New Braunfels Waterpark and Resort - 9 min drive

Getting around

  • San Marcos Station - 17 min drive
  • San Antonio, TX (SAT-San Antonio Intl.) - 32 min drive

About this property

Best Western Inn & Suites

An outdoor pool, a spa tub, and a 24-hour business center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a conference center, a meeting room, and dry cleaning. All 61 rooms offer conveniences like refrigerators and coffee makers, along with free WiFi, free wired Internet, and pillowtop beds. Other amenities available to guests include cable TV, free local calls, and hair dryers.

Policies

Check-in

Check-in between 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation.

Check-out

Check-out before noon
Express check-out

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed (service animals welcome)

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Best Western Inn New Braunfels
  • Best Western New Braunfels
  • Best & Suites New Braunfels
  • Best Western Inn & Suites Hotel
  • Best Western Inn & Suites New Braunfels
  • Best Western Inn & Suites Hotel New Braunfels

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking

Food and drink

  • Free hot/cold buffet breakfast

Things to do

  • Outdoor pool
  • Spa tub

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Microwave (on request)
  • Outdoor pool
  • Refrigerator

Conveniences

  • Front-desk safe
  • No elevators
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities

Languages spoken

  • English

Business services

  • 24-hour business center
  • 1 meeting room
  • Computer station
  • Conference center (700 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
5 - Excellent
190
4 - Good
191
3 - Okay
106
2 - Mediocre
50
1 - Poor
39
4.0
Cleanliness
4.0
Service and Staff
4.1
Amenities
3.7
Property condition

5/5 Excellent

Mini Vcay💖💖

We had an awesome stay. Nice and clean and friendly staff. Thanks for making our stay great💖

Stayed 2 nights in Jul 2019

5/5 Excellent

Close to a lot of stores, service was good. Just a couple miles from my daughters house

Stayed 3 nights in Jun 2019

4/5 Good

The staff was wonderful, very polite. Melanie and Jalyn were great (front desk). However, there is no elevator, and on requesting a room, realize you may be placed in an exterior room, which I was on arrival. I was uncomfortable, and Melanie was very understanding of my concerns. She moved me immediately to an interior room (fortunately there was one available). The overall stay was nice, I just wish I had known about the exterior rooms and no elevator prior to booking the room.

Stayed 3 nights in Jun 2019

1/5

Locks out before checkout

My key was de coded before checkout. I went to load my car and when I returned to my room for more luggage my key did not work. I was staying two doors down from the front desk and the employees talked with me and saw me as I as loading. The employee asked for my driver's license before she would re code my key and I told her I am in the middle of loading and checking out, and do not have it on me. She then went to my room with me but never re coded my key and ask if she could latch the door open. I needed to make several trips and did not want to leave my room open so I shut and door and asked to have a working key till check out. She refused and continued to clean tables as I was standing by my door. My husband who was not on the reservation showed her his license and she gave him a key. Crazy, they did not even look at the name on the room. The whole thing could have avoided if the employee would have stop cleaning tables ask so simple questions and most importantly not de code keys before check out. The experience left my wondering if all that is needed to get a key to room is driver's license. They asked my name or my husband's.

Stayed 2 nights in Jun 2019

5/5 Excellent

Great

Great customer service

Stayed 1 night in Jun 2019

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