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Neuchatel City Hotel

2.0 star property

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Photo gallery for Neuchatel City Hotel

A view from a window with two wooden chairs, overlooking a cityscape with buildings and a body of water.
A hotel room with a bed, a desk, two chairs, a table, a window with a view, and a painting on the wall.
A modern lobby with a reception desk, seating area, and large windows.
A hotel room with two beds, a desk, a chair, a shower, and a view of a cityscape.
A modern lounge area with sofas, armchairs, and a coffee table.

Reviews

5.0 out of 10

Popular amenities

  • Pet friendly
  • Free WiFi
The current price is $175
$158 nightly
$175 total
Total with taxes and fees
Jul 13 - Jul 14

Explore the area

View in a map
15-17 Av. de la Gare, Neuchatel, Canton of Neuchatel, 2000
  • Place, Galerie Quint-Essences
    ‪2 min walk‬
  • Place, Chateau de Neuchâtel
    ‪5 min walk‬
  • Place, Neuchatel Botanical Garden
    ‪11 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪64 min drive‬

Room options

View all photos for Standard Double or Twin Room

A hotel room with two beds, a desk, a chair, a window with curtains, and a painting on the wall.

Standard Double or Twin Room

  • 429 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Economy Double or Twin Room

A hotel room with two beds, a desk, a chair, a TV, and a view of the city.

Economy Double or Twin Room

  • 240 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Economy Single Room

A bedroom with a bed, a desk, a chair, a TV, and a window with a view of buildings.

Economy Single Room

  • 220 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Single Room

A hotel room with a bed, a desk, a chair, a TV, a window with curtains, and a radiator.

Standard Single Room

  • 220 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Economy Triple Room

A hotel room with two beds, a desk, a chair, a TV, and a balcony with red curtains.

Economy Triple Room

  • 527 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

Similar properties

Property entrance
Hotel des Arts
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  • Free WiFi
  • Breakfast available
  • Business services
  • Laundry
4.3 out of 5, Excellent, 627 reviews
$190 nightly
The price is $208
Jun 21 - Jun 22
Total with taxes and fees
Hotel des Arts

About the neighborhood

Neuchatel

A stay at Neuchatel City Hotel places you in the heart of Neuchatel, steps from Theatre du Passage and Galerie Quint-Essences. .This hotel is 0.3 mi (0.4 km) from Trans Swiss Trail and 0.4 mi (0.6 km) from Lac de Neuchatel.

What's nearby

  • Galerie Quint-Essences - 2 min walk - 0.1 miles
  • Chateau de Neuchâtel - 5 min walk - 0.3 miles
  • Place Pury - 6 min walk - 0.4 miles
  • Casino Neuchatel - 9 min walk - 0.5 miles
  • Neuchatel Botanical Garden - 11 min walk - 0.6 miles

Getting around

  • Neuchâtel Station - 7 min walk
  • Bern (BRN-Belp) - 63 min drive

Restaurants

  • ‪La Turquoise Snack Bar - ‬5 min walk
  • ‪Wodey-Suchard - ‬4 min walk
  • ‪Brasserie du Cardinal - ‬3 min walk
  • ‪La Taverne Neuchâteloise - ‬5 min walk
  • ‪Au Moka - ‬4 min walk

About this property

Neuchatel City Hotel

Neuchatel City Hotel offers 101 accommodations with safes and hair dryers. 82-cm LED televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Stay in one of 101 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature hair dryers and toothbrushes and toothpaste. Conveniences include safes and desks, and housekeeping is provided on request.
Guests will find features like a virtual front desk.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • Area rugs in room
  • Hardwood flooring in room
  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 82-cm LED TV with cable channels

More

  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; access will be through a private entrance
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay, Apple Pay, Samsung Pay, and TWINT
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number CHE-377.608.385

We should mention

This property does not have elevators

Property is also known as

Neuchatel City Hotel Hotel
Neuchatel City Hotel Neuchatel
Neuchatel City Hotel Hotel Neuchatel

Neuchatel City Hotel Reviews

Reviews

5.0
Rating 10 - Excellent. 0 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 3 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 1 out of 4 reviews

5.0/10

Cleanliness

5.6/10

Staff & service

4.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

francesco

Liked: Staff & service
Disliked: Amenities
It looks like the business is starting from scratch with this econcierge thing. I think they need experience to find the correct balance. I was there for two days, the only rubbish bin in my room was a very small one in the bathroom. It may work for one night stay but if someone stay few days they may fill up the room with rubbish. Experience should put these new business niggles right.
Stayed 2 nights in May 2026
Verified

2/10 Terrible

christine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel avec des insectes dans ma chambre, ce qui a été nié par l'hôtel, le tout en étant particulièrement désagréable. Dans le même temps, ma collègue s'est retrouvée piquée par des punaises de lit et aux urgences pour une réaction allergique. Quand on signale ce point, le personnel met en doute ne s'excuse pas et est très désagréable. Pas de petit déjeuner? Une plateforme qui ne marche pas pour récupérer les factures... rien ne va, ni le fond ni la forme. À éviter absolument
Stayed 2 nights in May 2026
Verified

6/10 Okay

Louis Winsley

Disliked: Staff & service
Séjour convenable pour une nuit
Stayed 1 night in May 2026
Verified

6/10 Okay

Vincent

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2026