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Room type Options Nightly price Book
Double Room
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
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Other room types
Classic Double Room Single Use, 1 Queen Bed
1 Queen Bed
Room sleeps 1 guest
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Get an overview of this hotel
Comfortable hotel with coffee shop/cafe and bar/lounge

Popular property highlights

Free WiFi
Pets allowed
Laundry facilities
Smoke-free property
Multilingual staff

A stay at Hotel de l'Ecluse places you in the heart of Neuchatel, within a 5-minute walk of Prison Tower and Galerie Quint-Essences. This hotel is 0.3 mi (0.5 km) from Theatre du Passage and 0.4 mi (0.6 km) from Lac de Neuchatel.

Make yourself at home in one of the 22 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.

Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily for a fee.

Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

The hotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Neuchatel hotel also offers a terrace, multilingual staff, and tour/ticket assistance.

Hotel de l'Ecluse is a smoke-free property.

  • Elevator
  • Elevator door width (inches) - 43
  • Number of bars/lounges - 1
  • Elevator door width (centimeters) - 110
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free WiFi
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Food and water bowls
  • Safe-deposit box at front desk
  • Terrace
  • Luggage storage
  • Wheelchair accessible – no
  • Offsite parking discounted rates available
  • Breakfast available (surcharge)
  • Street parking
  • Laundry facilities
  • Total number of rooms - 22
  • Number of floors - 5
  • Number of buildings/towers - 2
  • Multilingual staff
  • Number of stairs to reach property 9

Family Friendly Amenities

  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Arabic

Parking

Offsite parking discounted rates available

Room Amenities

Hotel de l'Ecluse offers 22 accommodations with minibars and safes. Each accommodation is individually decorated. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Neuchatel hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Room service (limited hours)
  • Minibar
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • Premium bedding
  • Iron/ironing board (on request)
  • Wireless internet access
  • Shower only
  • Satellite TV service
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Individually decorated
  • Heating
  • Electric kettle
  • Towels provided
  • Number of bathrooms - 1
  • Number of beds 2

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning.

Room service (during limited hours) is available.

Nearby Things to Do

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 10:30 PM

Check-out

Check-out time is 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 40.0 per night.
  • Cribs (infant beds) are available for CHF 40.0 per day.

Pet Policy

  • Pets allowed for an extra charge of CHF 20 per pet, per day
  • Dogs only
  • Food and water bowls are available
  • Service animals are welcome, and are exempt from fees

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards, and cash.

Service animals are allowed

Service animals are exempt from fees/restrictions

Front desk opens daily at 7 AM

Front desk closes daily at 11 PM

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is sealed after cleaning

Electrostatic spray is not used for disinfection

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Staffed front desk

Social distancing measures are in place

Property follows regional sanitization guidelines Clean & Safe (Switzerland)

Property confirms they are implementing enhanced cleaning measures

Debit cards

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 15 per person
  • Pet fee: CHF 20 per pet, per day
  • Service animals are exempt from fees
  • Kitchen/kitchenette fee: CHF 5 per day
  • Crib (infant bed) fee: CHF 40.0 per day
  • Rollaway bed fee: CHF 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • de l'Ecluse Neuchatel
  • Hotel de l'Ecluse
  • Hotel de l'Ecluse Neuchatel
  • Hotel l'Ecluse Neuchatel
  • Hotel l'Ecluse
  • l'Ecluse Neuchatel
  • Hotel de l'Ecluse Hotel
  • Hotel de l'Ecluse Neuchatel
  • Hotel de l'Ecluse Hotel Neuchatel

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

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