Compare Cheap Neptune City Best Western

"Good "

"It was barely a step up from a motel. The bathroom had a really small tub and tiles that were stained and mildewy. The TV kept losing signal . I booked a king room with a couch and they gave me a queen . Travelled with my cousin . She booked a separate room. They didn’t have a room for her because they said if you choose the Expedia ‘pay at property’ option you don’t have a reserved room. I chose the pay in advance option . I never knew that if you don’t pay in advance on Expedia that you don’t actually have a booked room! After 8 hours of driving - it was a really frustrating experience and disappointing stay."

"Room was filthy, unkept, looked like a haven for addicts."

"We arrived to find people in the parking lot drinking various types of alcohol and women who appeared to be escorts. The place felt very unsafe. We requested a refund as we did not feel safe due to the clientele and were denied. The concierge was very rude stating that other guests feel safe so we would not be refunded. "

"Nice place, clean and quiet. Very comfortable beds, slept like a baby!"

"Great customer service "