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Hotel Costaustralis

Property class: 3.5

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Photo gallery for Hotel Costaustralis

Front of property
Property video
Interior
Restaurant
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Business services
  • Bar
  • Laundry
$135
$135 nightly
$135 total
Apr 28 - Apr 29

Explore the area

View in a map
Pedro Montt 262, Natales, Magallanes, 6160000
  • Place, Costanera
    ‪3 min walk‬
  • Place, Puerto Natales Casino
    ‪8 min walk‬
  • Place, Plaza de Armas
    ‪9 min walk‬
  • Airport, Puerto Natales (PNT-Teniente J. Gallardo)
    ‪8 min drive‬

Room options

View all photos for Standard Twin Room

Premium bedding, down comforters, in-room safe, laptop workspace

Standard Twin Room

9.0 out of 10
Wonderful
(20 reviews)
  • City view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, Sea View

Premium bedding, down comforters, in-room safe, laptop workspace

Superior Twin Room, Sea View

9.2 out of 10
Wonderful
(31 reviews)
  • Sea view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Triple Room, Sea View

Superior Triple Room, Sea View | Premium bedding, down comforters, in-room safe, laptop workspace

Superior Triple Room, Sea View

9.4 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Double Room, Sea View

Superior Double Room, Sea View | Premium bedding, down comforters, in-room safe, laptop workspace

Superior Double Room, Sea View

9.0 out of 10
Wonderful
(14 reviews)
  • Sea view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room

Standard Single Room | Premium bedding, down comforters, in-room safe, laptop workspace

Standard Single Room

  • City view
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite

Suite | Premium bedding, down comforters, in-room safe, laptop workspace

Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Quadruple Room

Quadruple Room | Premium bedding, down comforters, in-room safe, laptop workspace

Quadruple Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 2 Large Twin Beds

View all photos for Standard Double Room

Standard Double Room | Premium bedding, down comforters, in-room safe, laptop workspace

Standard Double Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room Standard

Premium bedding, down comforters, in-room safe, laptop workspace

Twin Room Standard

  • 247 sq ft
  • Sleeps 2

View all photos for Double Room Superior with Sea View

Premium bedding, down comforters, in-room safe, laptop workspace

Double Room Superior with Sea View

  • 269 sq ft
  • Sleeps 2

View all photos for Triple Room Superior with Sea View

Premium bedding, down comforters, in-room safe, laptop workspace

Triple Room Superior with Sea View

  • 365 sq ft
  • Sleeps 3

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About the neighborhood

Puerto Natales

A stay at Hotel Costaustralis places you in the heart of Natales, steps from Última Esperanza Fjord and Costanera. .This hotel is 0.4 mi (0.6 km) from Centro Cultural Natalis and 0.5 mi (0.7 km) from History Museum.

What's nearby

  • Costanera - 3 min walk - 0.2 miles
  • History Museum - 4 min walk - 0.3 miles
  • Puerto Natales Casino - 8 min walk - 0.4 miles
  • Centro Cultural Natalis - 8 min walk - 0.4 miles
  • Plaza de Armas - 9 min walk - 0.5 miles

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 19 min drive

Restaurants

  • ‪Santolla - ‬6 min walk
  • ‪Baguales Brewery & Restaurant - ‬7 min walk
  • ‪Café Artimaña - ‬6 min walk
  • ‪La Terraza - ‬6 min walk
  • ‪La Tapera - ‬5 min walk

About this property

Hotel Costaustralis

Hotel Costaustralis offers 110 accommodations with safes and hair dryers. Beds feature down comforters and premium bedding. LED televisions come with premium cable channels.

Bathrooms include bathtubs or showers with rainfall showerheads. This Natales hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is provided daily.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Treat yourself to a stay in one of the 110 guestrooms, featuring heated floors and LED televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and blackout drapes/curtains, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a communal living room.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. A roundtrip airport shuttle is available for a surcharge.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Hotel Costaustralis has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Free bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1994
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium cable channels

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Eco-friendly toiletries
  • Heated floor
  • Heating
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Costaustralis
Costaustralis Hotel
Costaustralis Puerto Natales
Hotel Costaustralis
Hotel Costaustralis Puerto Natales
Costa Australis Puerto Natales
Hotel Costaustralis Puerto Natales, Aisen Region, Chile
Hotel Costaustralis Natales
Costaustralis Natales
Hotel Costaustralis Puerto Natales
Hotel Costaustralis Hotel
Hotel Costaustralis Natales
Hotel Costaustralis Hotel Natales

Hotel Costaustralis Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 319 out of 544 reviews
Rating 8 - Good. 145 out of 544 reviews
Rating 6 - Okay. 40 out of 544 reviews
Rating 4 - Poor. 17 out of 544 reviews
Rating 2 - Terrible. 23 out of 544 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

JENNY

Liked: Cleanliness
This hotel is pricey. Even the basic rooms without bay view cost over $225. The view from the rooms facing the bay and the mountains is beautiful! Of course, they are more expensive.
Stayed 1 night in Jan 2026

10/10 Excellent

Jeanne

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room was very clean. Had everything we needed. Great shower. The people that work there are amazing. There was always someone who spoke English. They were willing to help. From putting new battery in my luggage scale. To giving directions to ATMS and the main square. Also directions to the best coffee shops in town. The breakfast was better than average. Let use have a late check out without charge. It was a little warm and there was no AC but the window did open and make it tolerable.
Stayed 1 night in Jan 2026

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, beautiful view, great staff
Stayed 1 night in Jan 2026

10/10 Excellent

Yuriy

Very happy about this hotel. From staff to location to rooms everything was top.
Stayed 1 night in Jan 2026

6/10 Okay

john

Traveled with partner
Disliked: Amenities, property conditions & facilities
Average and edible but nothing special.
Stayed 3 nights in Dec 2025

8/10 Good

Heather

Stayed 1 night in Jan 2026

6/10 Okay

Alexander

I booked this hotel for my husband and son . I expected them to have a beautiful view to the lake. It is an expensive room but the view is to the garbage outside. I am disappointed because I booked the same hotel when they are on their way back from their hike.
Stayed 1 night in Dec 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
Great staff
Stayed 2 nights in Dec 2025

8/10 Good

Aizhen

Stayed 1 night in Dec 2025

10/10 Excellent

Joaquin

Stayed 1 night in Dec 2025

10/10 Excellent

Lavina, Vancouver

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were exceptional and very helpful. The hotel has a beautiful view of the mountains and water. There is a wonderful path to walk along the waterfront right across the street. Breakfast had lots of variety and many great restaurants are close by.
Stayed 3 nights in Dec 2025

10/10 Excellent

Maria

Stayed 1 night in Nov 2025

8/10 Good

Doug

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome friendly and helpful staff. Could have used a coffee machine and fridge in room and maybe one English channel, even CNN Staff helped me with arranging a tour! Decent number that sooke english
Stayed 3 nights in Nov 2025

2/10 Terrible

Laura

Traveled with family
Liked: Property conditions & facilities
Terrible service food awful and over priced for the taste
Stayed 2 nights in Sep 2025

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property aging a bit and view from room was a rear car park. By contrast the view from breakfast area was great. No fridge or coffee making facility in the room.
Stayed 3 nights in Oct 2025

10/10 Excellent

SHIYIN

Stayed 1 night in Oct 2025

8/10 Good

Hong Yeong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location with great scenery. Helpful and nice staff.
Stayed 1 night in Sep 2025

6/10 Okay

Ferial, Irvine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location beautiful view
Stayed 3 nights in Aug 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views of the water from every room.
Stayed 1 night in Aug 2025

6/10 Okay

Ben

Disliked: Property conditions & facilities
Helpful staff, put the room I requested is not given. The staff doesn’t read room requests. Just OK.
Stayed 1 night in Jun 2025

10/10 Excellent

Gabriela

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Mi habitación miraba directo a la costanera. El desayuno bueno y variado. Todos los empleados fueron muy amables y simpáticos. Volvería a quedarme en el hotel.
Stayed 3 nights in Apr 2025

8/10 Good

Alexander

Stayed 5 nights in May 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

Sidhartha

The hotel needs an update. The staff is friendly and professional.
Stayed 1 night in Apr 2025

4/10 Poor

Kathy

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy uncomfortable small room, poor furniture. We paid for superior double room with sea view.
Stayed 1 night in Apr 2025