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Hotel Aquaterra

3.0 star property

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Photo gallery for Hotel Aquaterra

Restaurant
Living area
Exterior
Reception
Standard Double Room, 1 Double Bed | Premium bedding, iron/ironing board, free WiFi, bed sheets

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Business services
  • Bar
  • Laundry

Explore the area

View in a map
Manuel Bulnes 299, Natales, 6160000, 6160000
  • Place, Puerto Natales Casino
    ‪3 min walk‬
  • Place, Costanera
    ‪4 min walk‬
  • Place, Plaza de Armas
    ‪5 min walk‬
  • Airport, Puerto Natales (PNT-Teniente J. Gallardo)
    ‪13 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Premium bedding, iron/ironing board, free WiFi, bed sheets

Standard Double Room, 1 Double Bed

10.0 out of 10
Exceptional
(6 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Premium bedding, iron/ironing board, free WiFi, bed sheets

Standard Twin Room, 2 Twin Beds

9.4 out of 10
Exceptional
(6 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Triple Room, 3 Twin Beds

Standard Triple Room, 3 Twin Beds | Premium bedding, iron/ironing board, free WiFi, bed sheets

Standard Triple Room, 3 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 161 sq ft
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

Similar properties

Exterior
Trotamundos Patagonia
Natales
  • Breakfast included
  • Kitchen
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 75 reviews
$72 nightly
The price is $72
Jun 19 - Jun 20
Trotamundos Patagonia

About the neighborhood

Puerto Natales

With a stay at Hotel Aquaterra in Puerto Natales, you'll be within a 5-minute walk of History Museum and Puerto Natales Casino. .This hotel is 0.2 mi (0.3 km) from Última Esperanza Fjord and 0.4 mi (0.7 km) from Costanera.

What's nearby

  • History Museum - 1 min walk - 0.0 miles
  • Puerto Natales Casino - 3 min walk - 0.2 miles
  • Costanera - 4 min walk - 0.3 miles
  • Plaza de Armas - 5 min walk - 0.3 miles
  • Cueva del Milodon - 11 min walk - 0.6 miles

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 9 min drive

Restaurants

  • ‪Mesita Grande - ‬4 min walk
  • ‪La Terraza - ‬3 min walk
  • ‪Restaurant Última Esperanza - ‬2 min walk
  • ‪La Tapera - ‬1 min walk
  • ‪Café Artimaña - ‬3 min walk

About this property

Hotel Aquaterra

Hotel Aquaterra offers 12 accommodations with hair dryers and complimentary toiletries. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Housekeeping is offered daily and irons/ironing boards can be requested.
Make yourself at home in one of the 12 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Housekeeping is provided daily, and irons/ironing boards can be requested.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 10 AM.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk.
A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.
Hotel Aquaterra has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free offsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Aquaterra Natales
Aquaterra Natales
Hotel Aquaterra Hotel
Hotel Aquaterra Natales
Hotel Aquaterra Hotel Natales

Hotel Aquaterra Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 69 out of 96 reviews
Rating 8 - Good. 22 out of 96 reviews
Rating 6 - Okay. 3 out of 96 reviews
Rating 4 - Poor. 0 out of 96 reviews
Rating 2 - Terrible. 2 out of 96 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Central, Great staff, clean, good food. I would book here again
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Waiyu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Very helpful staff, great breakfast.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice small hotel
Stayed 1 night in Dec 2025
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff, nice facility, excellent location.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff, clean room
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay. Very clean, and quiet. The staff was very accommodating and the breakfast was great. Highly recommend.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great night stay.
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Anirban

Liked: Cleanliness, amenities, property conditions & facilities
Great experience highly recommended
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Orlagh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all brilliant, the area is great and has lots of restaurant options. They provided luggage storage while we did the W and even allowed for earlier breakfast when we needed to leave at 5:30. The rooms were clean and super cosy to come back to after a rainy day.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Keqin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the breakfast menu was pretty fresh. morning shift staff was especially nice and make us felt welcomed. this location is very convenience to area dinning and shopping with in walkable distance. definitely will recommended to others
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Simple rooms but clean and uncluttered. Very warm. Great location.
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel, beautiful clean rooms and good breakfast in the morning. very walkable to pretty much everything around town
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Staff excellent. Always paying attention to your needs
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff. The breakfast was great!
Verified

8/10 Good

Shujie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice and helpful. Location was great.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, centrally located to everything. Great spot in transit to/from Torres del Paine. Late arrivals, early departures are no problema. Many late dinners available within a minute or two walk, such as Afrigonia.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Besides the hotel being beautiful, the staff was very helpful
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

HEATHER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy and clean place to stay in the center of town, with lovely staff. Perfect place to stay before and after a trek- they held my luggage for me while I was in the park.
Stayed 2 nights in Nov 2022
Verified

10/10 Excellent

Apsara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very nice place with clean rooms. Breakfast was good. Friendly staff as well.
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay Basilio is so nice and helped me with my stay. Nice staff all around. Great hotel!
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Pieter E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Patagonia family trip

Very friendly and helpful staff. Excellent location. Great breakfast
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Dusty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Fantastic experience. Wonderful staff, nice rooms and great location. Excellent breakfast included. Quiet at night.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Jill

Liked: Cleanliness, property conditions & facilities
The hotel is very nice .We stayed for 2 nights before going for a w trek to torres del pained and came back after 4 days .They gave the same room that we have . The hotel is family owned and more personalized and i highly recommend it .Alexis and Jeselle were so nice at the front desk and speaks welll english . Their breakfast is delicious and the rooms are well kept and clean . We have a good experience !!! They have a dog named “Negrito “ a black labrador and geta our leftover from dinner everytime!!! I love thia hotel!
Stayed 1 night in Jan 2026
Verified

8/10 Good

Suzanne

Liked: Cleanliness, amenities, property conditions & facilities
Everything was terrific, gave 4 stars because it is very noisy. When you allow guests to gather and have fun well after 10 PM, it kept us up. Perhaps the upstairs seating area (which is very nice and an asset) could have a “closed” at 10:00 pm in consideration to the room adjacent.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice small hotel, nothing fancy but comfortable. Walk to everything. Close to restaurants.
Stayed 1 night in Feb 2025