With a stay at Hostal Don Guillermo in Natales, you'll be by the sea, within a 10-minute walk of Plaza de Armas and Puerto Natales Casino. .This hostal is 0.8 mi (1.2 km) from Costanera and 16.1 mi (26 km) from Mylodon Cave Natural Monument.
What's nearby
Plaza de Armas - 6 min walk - 0.4 miles
History Museum - 11 min walk - 0.6 miles
Puerto Natales Casino - 14 min walk - 0.8 miles
Costanera - 15 min walk - 0.8 miles
Cueva del Milodon - 18 min walk - 1.0 mile
Getting around
Puerto Natales (PNT-Teniente J. Gallardo) - 23 min drive
Restaurants
Alveoli Bakery - 8 min walk
El Asador Patagónico - 7 min walk
Restaurant Última Esperanza - 8 min walk
La Disquería Natales - 9 min walk
La Terraza - 8 min walk
About this property
Hostal Don Guillermo
Hostal Don Guillermo offers 22 accommodations. Accommodations offer separate dining areas. Televisions come with digital channels, pay movies, and Netflix. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is offered daily and change of towels can be requested.
Make yourself at home in one of the 22 guestrooms featuring microwaves. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Satisfy your appetite at the hostal's coffee shop/cafe, or stop in at the snack bar/deli. Mingle with other guests at the complimentary reception, held daily. A complimentary continental breakfast is served daily from 8:00 AM to 10:30 AM.
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage.
A complimentary continental breakfast is served each morning between 8:00 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Free continental breakfast available daily 8:00 AM to 10:30 AM
A coffee shop/cafe
Coffee and tea in common areas
Free daily manager's reception
Snack bar/deli
Things to do
TV in common areas
Family friendly
In-room microwave
Laundry facilities
Separate in-room dining area
Snack bar/deli
Conveniences
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk
Shared microwave
Shared refrigerator
Vending machine
Water dispenser
Guest services
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Outdoors
In a nature reserve
Outdoor furniture
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Area rugs in room
Lever door handles
Stair-free path to entrance
Upper floors accessible by stairs only
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible public washroom
Wheelchair-accessible restaurant
More
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Towels provided
Entertainment
32-inch TV with digital channels
Netflix
Pay movies
Streaming services
Food and drink
Cookware, dishware, and utensils
Freezer
Microwave
Separate dining area
Toaster oven
More
Heating
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours), lockbox
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
We should mention
This property does not have elevators
Property is also known as
Hostal Don Guillermo Natales
Hostal Don Guillermo Hostel/Backpacker accommodation
Hostal Don Guillermo Hostel/Backpacker accommodation Natales
Hostal Don Guillermo Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 22 out of 44 reviews
10 - Excellent
22
Rating 8 - Good. 9 out of 44 reviews
8 - Good
9
Rating 6 - Okay. 7 out of 44 reviews
6 - Okay
7
Rating 4 - Poor. 3 out of 44 reviews
4 - Poor
3
Rating 2 - Terrible. 3 out of 44 reviews
2 - Terrible
3
8.0/10
Cleanliness
8.8/10
Staff & service
7.2/10
Amenities
7.8/10
Property conditions & facilities
Reviews
Verified review
10/10 Excellent
Rachel
Jan 13, 2026
Liked: Cleanliness
Hostal Don Guillermo is very well located, staff are friendly and very accommodating.
Highly recommend!! Great place to stay, central location, big rooms with nice shower & loads of hot water, hotel owner absolutely superb, & makes your stay a real home from home.
It's a very good place to stay at, had everything I needed. If you have an early tour in the morning they provide a takeaway breakfast. A laundry service is available too. The staff were very helpful.
Deepak
Stayed 4 nights in Apr 2026
Verified review
6/10 Okay
Kathi-Jane
Mar 25, 2026
Liked: Cleanliness, staff & service
Clean.location great. Breakfast lacking
Kathi-Jane
Stayed 1 night in Mar 2026
Verified review
10/10 Excellent
Jose
Jan 27, 2026
Liked: Cleanliness, staff & service, amenities
Had a great time in Puerto Natales partly thanks to the friendly staff at Don Guillermo. The hostal is very well located, close to town center, supermarkets, restaurants, bars.
Rooms are comfortable/clean, good shower/toilet facilities, kitchen & dinning facilities and a good sense of privacy.
Very impressed with the service provided at this hostal. They were very accomodating in providing us with complimentary breakfast lunch-style boxes for us to have when we were unable to attend breakfast at their usual hours.
The front desk was very accommodating and nice. We were able to checked in smoothly. They accommodated our requests. Would go again here when i come back!
Accommodations were fairly comfortable and clean with a nice breakfast. But, would not stay there again. Rooms are down a long hallway and the windows are covered only with a see-through sheer roller curtain-so absolutely no privacy, and a little creepy. As anyone walking down the hall has a view into your room.
The room has very thin walls making it absolutely not private I could literally hear everything that was going on outside and the room next to me. The wall behind my bed was peeling off. The room was awfully small. The showers were disgusting
Breakfast is good and the Star very helpful. Shower is also great; hot and pressure. The only point is about the room that doesnt have any place to Store the Clothes.
Important info: uber has two different addresses for this hotel! I chose the wrong one and had to walk 15 minutes with my bags. Anyways: Serviceable base for exploring Torres del Paine. Basic rooms are very basic but probably all you need. One drawback is reception was almost never staffed even if you ring the service bell.
This a very simple hotel with no frills. The greatest inconvenience is that there is a thin courtain so rooms have no privacy. Also light comes right through, so in summer this will make it hard for you to sleep.
German
Stayed 3 nights in Jan 2026
Verified review
6/10 Okay
Rafael
Jan 7, 2026
Liked: Cleanliness, amenities
It's worn down, needs to be renovated. Almost slipped on a puddle from a leaking pipe