Hostal Don Guillermo

Property class: 2.5

Choose dates to view prices

Photo gallery for Hostal Don Guillermo

A breakfast setup with a variety of food items on a wooden table, including sliced ham, pastries, and cereal.
A two-story building with a sign that reads "Fonasa" on the ground floor. There are motorcycles parked in front of the building.
A hotel room with a bed, a television mounted on the wall, and a painting on the wall.
A long, narrow hallway with wooden floors, large windows on one side, and doors on the other.
A hallway with a vending machine, a sign reading "Comedor", and a window with a view.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Laundry
  • Housekeeping
The current price is $54
$54 nightly
$54 total
Aug 29 - Aug 30

Explore the area

View in a map
657 Bernardo O'Higgins, Natales, Magallanes y la Antártica Chilena, 6120000
  • Place, Plaza de Armas
    ‪6 min walk‬
  • Place, Puerto Natales Casino
    ‪14 min walk‬
  • Place, Costanera
    ‪15 min walk‬
  • Airport, Puerto Natales (PNT-Teniente J. Gallardo)
    ‪14 min drive‬

Room options

Basic Room

8.0 out of 10
Very good
(3 reviews)
  • 54 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Basic Triple Room

  • 97 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Large Twin Bunk Bed
  • Free WiFi

Superior Double Room, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • City view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Large Twin Bed and 1 Queen Bed
  • Free WiFi

Superior Room, Non Smoking

  • City view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Superior Triple Room

  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

Similar properties

About the neighborhood

Puerto Natales

With a stay at Hostal Don Guillermo in Natales, you'll be by the sea, within a 10-minute walk of Plaza de Armas and Puerto Natales Casino. .This hostal is 0.8 mi (1.2 km) from Costanera and 16.1 mi (26 km) from Mylodon Cave Natural Monument.

What's nearby

  • Plaza de Armas - 6 min walk - 0.4 miles
  • History Museum - 11 min walk - 0.6 miles
  • Puerto Natales Casino - 14 min walk - 0.8 miles
  • Costanera - 15 min walk - 0.8 miles
  • Cueva del Milodon - 18 min walk - 1.0 mile

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 23 min drive

Restaurants

  • ‪Alveoli Bakery - ‬8 min walk
  • ‪El Asador Patagónico - ‬7 min walk
  • ‪Restaurant Última Esperanza - ‬8 min walk
  • ‪La Disquería Natales - ‬9 min walk
  • ‪La Terraza - ‬8 min walk

About this property

Hostal Don Guillermo

Hostal Don Guillermo offers 22 accommodations. Accommodations offer separate dining areas. Televisions come with digital channels, pay movies, and Netflix. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is offered daily and change of towels can be requested.
Make yourself at home in one of the 22 guestrooms featuring microwaves. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Satisfy your appetite at the hostal's coffee shop/cafe, or stop in at the snack bar/deli. Mingle with other guests at the complimentary reception, held daily. A complimentary continental breakfast is served daily from 8:00 AM to 10:30 AM.
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage.
A complimentary continental breakfast is served each morning between 8:00 AM and 10:30 AM. A complimentary manager's reception is offered each day.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:30 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In a nature reserve
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • 32-inch TV with digital channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Cookware, dishware, and utensils
  • Freezer
  • Microwave
  • Separate dining area
  • Toaster oven

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Property is also known as

Hostal Don Guillermo Natales
Hostal Don Guillermo Hostel/Backpacker accommodation
Hostal Don Guillermo Hostel/Backpacker accommodation Natales

Hostal Don Guillermo Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 22 out of 44 reviews
Rating 8 - Good. 9 out of 44 reviews
Rating 6 - Okay. 7 out of 44 reviews
Rating 4 - Poor. 3 out of 44 reviews
Rating 2 - Terrible. 3 out of 44 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Rachel

Liked: Cleanliness
Hostal Don Guillermo is very well located, staff are friendly and very accommodating.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Peiyi

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good WiFi, friendly staff
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Stephen Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend!! Great place to stay, central location, big rooms with nice shower & loads of hot water, hotel owner absolutely superb, & makes your stay a real home from home.
Day trip from hotel into Torres del Paine
Day trip to base of the 3 towers from hotel
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Deepak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a very good place to stay at, had everything I needed. If you have an early tour in the morning they provide a takeaway breakfast. A laundry service is available too. The staff were very helpful.
Stayed 4 nights in Apr 2026
Verified review

6/10 Okay

Kathi-Jane

Liked: Cleanliness, staff & service
Clean.location great. Breakfast lacking
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities
Had a great time in Puerto Natales partly thanks to the friendly staff at Don Guillermo. The hostal is very well located, close to town center, supermarkets, restaurants, bars. Rooms are comfortable/clean, good shower/toilet facilities, kitchen & dinning facilities and a good sense of privacy.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Scott

Great staff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Matt

Liked: Cleanliness, property conditions & facilities
Very impressed with the service provided at this hostal. They were very accomodating in providing us with complimentary breakfast lunch-style boxes for us to have when we were unable to attend breakfast at their usual hours.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Raya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner, Camila, was amazing! Kind, friendly and generous.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Arindam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Fayte

Liked: Cleanliness, staff & service, amenities
The front desk was very accommodating and nice. We were able to checked in smoothly. They accommodated our requests. Would go again here when i come back!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Patrick

Good
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Letian

Liked: Cleanliness, amenities, property conditions & facilities
helpful staff! Free orange after trekking is amazing
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Wei-Dong

Liked: Cleanliness, amenities, property conditions & facilities
Great friendly staff. Clean rooms. Good facilities. Convenient location. Highly recommend.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Janet Ho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Chris

Accommodations were fairly comfortable and clean with a nice breakfast. But, would not stay there again. Rooms are down a long hallway and the windows are covered only with a see-through sheer roller curtain-so absolutely no privacy, and a little creepy. As anyone walking down the hall has a view into your room.
Stayed 2 nights in Mar 2026
Verified review

4/10 Poor

Simon

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room has very thin walls making it absolutely not private I could literally hear everything that was going on outside and the room next to me. The wall behind my bed was peeling off. The room was awfully small. The showers were disgusting
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is good and the Star very helpful. Shower is also great; hot and pressure. The only point is about the room that doesnt have any place to Store the Clothes.
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

ZHONGHUI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is worth the money you pay
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Shared shower facilities should be renovated.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service
Shared shower facility should be renovated.
Stayed 1 night in Dec 2025
Verified review

2/10 Terrible

kim

Disliked: Cleanliness, amenities
The room and the shared bathroom are dirty, run down, and very uncomfortable. I would not suggest people to stay there. The pictures ticked me.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Amanda

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Important info: uber has two different addresses for this hotel! I chose the wrong one and had to walk 15 minutes with my bags. Anyways: Serviceable base for exploring Torres del Paine. Basic rooms are very basic but probably all you need. One drawback is reception was almost never staffed even if you ring the service bell.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

German

Liked: Cleanliness, staff & service, property conditions & facilities
This a very simple hotel with no frills. The greatest inconvenience is that there is a thin courtain so rooms have no privacy. Also light comes right through, so in summer this will make it hard for you to sleep.
Stayed 3 nights in Jan 2026
Verified review

6/10 Okay

Rafael

Liked: Cleanliness, amenities
It's worn down, needs to be renovated. Almost slipped on a puddle from a leaking pipe
Stayed 4 nights in Jan 2026