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Exceptional!
5.0 of 5 guest rating
Room type Options Nightly price Book
Executive Suite
Room with view
605 square feet
2 Queen Beds and 1 Double Sofa Bed
Room sleeps 2 guests
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Other room types
Junior Suite (Prime Lateral Mar)
Room with view
1 King Bed and 1 Twin Sofa Bed
Room sleeps 3 guests
(up to 1 child)
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Senior Suite
Room with view
559 square feet
1 King Bed and 1 Double Sofa Bed
Room sleeps 2 guests
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Junior Suite (Prime Frente Mar)
Room with view
1 King Bed and 1 Double Sofa Bed
Room sleeps 3 guests
(up to 1 child)
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Deluxe Room (Apartamento Luxo Família Frente Mar)
Room with view
269 square feet
2 Queen Beds 1 Queen Bed and 1 Double Bed
Room sleeps 4 guests
(up to 3 children)
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Family Room (Apartamento Família Prime Lateral Mar)
Room with view
2 Queen Beds 1 Queen Bed and 1 Double Bed
Room sleeps 4 guests
(up to 3 children)
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Deluxe Room (Apartamento Prime Lateral Mar)
Room with view
279 square feet
1 King Bed 2 Large Twin Beds
Room sleeps 2 guests
Select dates to see price
Apartamento Família Prime Frente Mar
2 Queen Beds 1 Queen Bed and 1 Double Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Deluxe Room (Apartamento Luxo Família Lateral Mar)
Room with view
269 square feet
2 Queen Beds 1 Queen Bed and 1 Double Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Junior Suite (Vista Lateral Mar)
Room with view
506 square feet
1 King Bed and 1 Twin Sofa Bed
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Junior Suite (Frente Mar)
Room with view
506 square feet
1 King Bed and 1 Double Sofa Bed
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Deluxe Room (Apartamento Luxo Lateral Mar)
Room with view
269 square feet
1 King Bed 2 Large Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Premium Suite
Room with view
1 King Bed
Room sleeps 2 guests
Select dates to see price
Deluxe Apartment (Apartamento Luxo Frente Mar)
Room with view
269 square feet
2 Large Twin Beds 1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Room (Apartamento Prime Frente Mar)
Room with view
279 square feet
1 King Bed 1 Twin Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Exclusive Suite, 1 Bedroom, Private Pool, Beach View
Room with view
1 King Bed
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
Luxury resort on the beach, with 3 outdoor swimming pools

Popular property highlights

Free self parking
Free WiFi
Business center
Laundry facilities
24-hour front desk

With a stay at Serhs Natal Grand Hotel & Resort in Natal (Via Costeira), you'll be within a 15-minute drive of Ponta Negra Beach and Dunes Park. This luxury resort is 0.6 mi (1 km) from Natal Convention Center and 1.1 mi (1.8 km) from Craft Fair of Ponta Negra.

Make yourself at home in one of the 395 individually decorated guestrooms, featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a health club, and a waterslide. Additional features at this Art Deco resort include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.

All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at Potiguar, one of the resort's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

All-Inclusive Details

All-inclusive room rates at Serhs Natal Grand Hotel & Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Not included

  • Aerobics classes/lessons

  • Aerobics classess/ lessons not included

Hotel Amenities

Some rates at Serhs Natal Grand Hotel & Resort are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like complimentary cabanas and sun loungers. At Serhs Natal Grand Hotel & Resort you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the resort's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary. This Art Deco resort also offers a complimentary children's club, a children's pool, and a health club. Onsite self parking is complimentary.

Serhs Natal Grand Hotel & Resort has designated areas for smoking.

  • Waterslide
  • Number of indoor pools - 1
  • Number of outdoor pools - 3
  • Number of spa tubs - 1
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Business center
  • Free self parking
  • Dry cleaning/laundry service
  • Computer station
  • Terrace
  • Luggage storage
  • Hair salon
  • Gift shops or newsstand
  • Snack bar/deli
  • Shopping on site
  • Designated smoking areas
  • Pool umbrellas
  • Accessible shuttle
  • Total number of rooms - 395
  • Number of floors - 7
  • Number of accessible parking spaces 10
  • Front entrance ramp
  • Registration desk height (inches) - 28
  • Registration desk height (centimeters) - 73
  • Elevator door width (inches) - 13
  • Number of bars/lounges - 1
  • Elevator door width (centimeters) - 32
  • Number of poolside bars - 1
  • Full-service spa
  • Spa treatment room(s)
  • Free beach cabanas
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 2005
  • Free pool cabanas
  • Beach sun loungers
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Health club
  • Number of coffee shops/cafes - 1
  • Children's club (free)
  • Children's pool
  • Safe-deposit box at front desk
  • Number of restaurants - 5
  • Laundry facilities
  • Beach towels
  • Arcade/game room
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish
  • Portuguese

Parking

Free self parking

Room Amenities

Serhs Natal Grand Hotel & Resort offers 395 accommodations, which are accessible via exterior corridors and feature minibars and safes. These individually decorated accommodations include desks. 50-inch Smart televisions come with digital channels. Bathrooms include designer toiletries, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

  • Television
  • Minibar
  • Daily housekeeping
  • Dial-up internet access
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Room service (24 hours)
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Soundproofed rooms
  • Turndown service
  • Access via exterior corridors
  • Digital TV service
  • Free WiFi
  • Individually decorated
  • TV size: 50
  • TV size measurement: inch
  • Free cribs/infant beds
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Smart TV
  • Number of beds 4
  • Soap
  • Shampoo
  • Toilet paper
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Smooth flooring in room

Where to Eat

Potiguar - This restaurant serves breakfast, lunch, and dinner.

Marenostrum - This restaurant specializes in seafood and serves dinner only.

Tapiro Grill - This steakhouse serves lunch and dinner.

Renato Romagnoni - This restaurant serves dinner only.

Jangada - This restaurant serves lunch and dinner.

24-hour room service is available.

Nearby Things to Do

3 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a waterslide, a health club, a spa tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Volleyball on site
  • Fitness classes on site

Spa Services

The onsite spa has 3 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 10 years old are not allowed in the spa.

  • Number of treatment rooms 3
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 10
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool access ramp on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property's half board rates include breakfast and buffet dinner. The full board rates include breakfast, buffet lunch, and buffet dinner. Drinks are not included with either meal plan.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Contactless check-in and contactless check-out are available.

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Children stay free - maximum age 2

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are available

Children stay free

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Gap period enforced between guest stays - 24 hours

Hotel Names

  • Hotel Serhs
  • Natal Grand Hotel
  • Serhs
  • Serhs Grand
  • Serhs Grand Hotel
  • Serhs Hotel
  • Serhs Natal Grand
  • Serhs Natal Grand Hotel
  • Serhs Grand Natal
  • Serhs Natal Grand Hotel Brazil
  • Serhs Natal Grand Hotel Resort
  • Serhs Grand Hotel Resort
  • Serhs Natal Grand
  • Serhs Grand
  • Resort Serhs Natal Grand Hotel & Resort Natal
  • Natal Serhs Natal Grand Hotel & Resort Resort
  • Resort Serhs Natal Grand Hotel & Resort
  • Serhs Natal Grand Hotel & Resort Natal
  • Serhs Natal Grand Hotel
  • Serhs Natal & Resort Natal
  • Serhs Natal Grand Hotel & Resort Natal
  • Serhs Natal Grand Hotel & Resort Resort
  • Serhs Natal Grand Hotel & Resort Resort Natal

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Contactless check-in and contactless check-out are available.

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