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SERHS Beach Hotel

Property class: 4

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Photo gallery for SERHS Beach Hotel

A dining area with a wooden table and chairs, a kitchen counter with fresh produce, and large windows offering a view of the outdoors.
A neatly made bed with a patterned pillow, a wall-mounted decorative item, and a closed door.
A person sitting at a table with a plate of food, a cup, and a bottle.
A hotel lobby with a reception desk, seating area, and large potted plants.
A small outdoor patio with a round table and white chairs, a potted plant, and a white balustrade.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
The current price is $111
$106 nightly
$111 total
Total with taxes and fees
Sep 24 - Sep 25

Explore the area

View in a map
Av Engenheiro Roberto Freire, 5464, Natal, RN, 59090000
  • Place, Morro do Careca
    ‪2 min walk‬
  • Place, Ponta Negra Beach
    ‪11 min walk‬
  • Place, Craft Fair of Ponta Negra
    ‪2 min drive‬
  • Airport, Natal (NAT-Governador Aluizio Alves Intl.)
    ‪42 min drive‬

Room options

View all photos for Standard Room

A hotel room with a bed, bedside table, lamp, and a view of the outdoors through curtains.

Standard Room

8.2 out of 10
Very good
(35 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, Balcony, Sea View

A hotel room with a bed, bedside tables, a desk, and a view of the outdoors.

Superior Room, Balcony, Sea View

9.8 out of 10
Exceptional
(11 reviews)
  • Sea view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Studio Suite, 1 Bedroom, Terrace, Pool View

A hotel room with a bed, a mirror, a wooden wardrobe, and a wall decoration.

Superior Studio Suite, 1 Bedroom, Terrace, Pool View

8.4 out of 10
Very good
(20 reviews)
  • 840 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Master Terrace

A hotel room with a bed, a mirror, a wooden wardrobe, and a wall decoration.

Master Terrace

  • Resort view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Apartment, Garden Area

A hotel room with a bed, a desk, a chair, and a view of a garden through a sliding door.

Deluxe Apartment, Garden Area

  • Garden view
  • 559 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Studio, Balcony

A hotel room with a large bed, a sofa, a desk, and a chair.

Studio, Balcony

9.4 out of 10
Exceptional
(28 reviews)
  • City view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

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  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.7 out of 5, Exceptional, 913 reviews
$99 nightly
The price is $104
Oct 1 - Oct 2
Total with taxes and fees
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About the neighborhood

Natal

With a stay at SERHS Beach Hotel in Natal (Ponta Negra), you'll be within a 15-minute walk of Ponta Negra Beach and Morro do Careca. .This beach hotel is 1.4 mi (2.2 km) from Artesanato Shopping Mall and 1.5 mi (2.4 km) from Artesanato Villarte Shops.

What's nearby

  • Morro do Careca - 2 min walk - 0.1 miles
  • Ponta Negra Beach - 11 min walk - 0.6 miles
  • Artesanato Shopping Mall - 15 min walk - 0.8 miles
  • Artesanato Villarte Shops - 17 min walk - 0.9 miles
  • Craft Fair of Ponta Negra - 2 min drive - 1.5 miles

Getting around

  • Natal Alecrim II Station - 13 min drive
  • Natal (NAT-Governador Aluizio Alves Intl.) - 68 min drive

Restaurants

  • ‪Beira Mar - Restaurante/Lancheria/Petiscaria - ‬6 min walk
  • ‪Barraca do Camarão - ‬5 min walk
  • ‪Dona Moça - ‬8 min walk
  • ‪Barraca do Caranguejo - ‬5 min walk
  • ‪Top Bar e Café - ‬6 min walk

About this property

SERHS Beach Hotel

SERHS Beach Hotel offers 56 air-conditioned accommodations with minibars and safes. LCD televisions come with digital channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 56 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional features at this Mediterranean hotel include an arcade/game room, shopping on site, and a reception hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7 AM to 10 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.
SERHS Beach Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Shopping

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Direct access to the beach
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Elevator

More

  • 2 buildings
  • 3 floors
  • Built in 2013
  • Designated smoking areas (fines apply)
  • Mediterranean architecture
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Service fee: 10 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms

Property is also known as

Kristie Resort Natal
Kristie Resort
Kristie Natal
Kristie Resort Natal, Brazil
Kristie Resort Hotel
Kristie Resort Natal
Kristie Resort Hotel Natal

SERHS Beach Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 652 out of 1007 reviews
Rating 8 - Good. 249 out of 1007 reviews
Rating 6 - Okay. 71 out of 1007 reviews
Rating 4 - Poor. 22 out of 1007 reviews
Rating 2 - Terrible. 13 out of 1007 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Nildo

Liked: Cleanliness, staff & service, amenities
great place to stay
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Wagner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel excelente!!!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
The room was very comfortable and clean. The staff was very friendly and accommodating. The breaksta buffet was excellent.
Stayed 9 nights in Dec 2025
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for hosting me. I enjoyed my stay here.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Cristiano

Liked: Cleanliness, staff & service, amenities
Excelente…
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

JACQUELINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Anna

Liked: Cleanliness, amenities, property conditions & facilities
Staff extremely courteous, excellent breakfast, strong ac, spacious, and very clean. Not giving 5 stars because we didn’t have smart tv and bed could have been a little more comfortable. Also no hotel laundry service, iron or ironing board.
Stayed 13 nights in Nov 2025
Verified review

10/10 Excellent

Jonatan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, two properties pool on a roof top on both of them, with bar at the pool, you can drink while sitting inside the pool, and the value is added to the room number. One of the properties had access straight to the beach. Parking was easy and secure, being inside the facility
Stayed 2 nights in Jun 2025
Verified review

4/10 Poor

Gabriel

Disliked: Cleanliness, staff & service, property conditions & facilities
it is not comfortable to stay
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 11 nights in Jul 2025
Verified review

8/10 Good

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy construction next door.
Stayed 13 nights in Jun 2025
Verified review

6/10 Okay

Elizi

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Durante nossa hospedagem no quarto 408, enfrentamos os seguintes problemas: * Indisponibilidade da internet; * Entupimento da pia do banheiro; * Falhas no funcionamento da televisão; * Problemas no ar-condicionado. Embora essas ocorrências tenham sido comunicadas diversas vezes à recepção, parte delas permaneceu sem solução por vários dias. No quarto dia de estadia, foi oferecida a transferência para outro quarto, sob a informação de que seríamos avisados assim que a acomodação estivesse pronta após a limpeza. Entretanto, aguardamos mais de cinco horas sem retorno adequado e recebemos informações inconsistentes, o que nos obrigou a procurar esclarecimentos repetidamente na recepção. A nova acomodação só foi disponibilizada por volta das 14h30, após o registro formal de nossa insatisfação junto à direção do hotel. Até então, não houve explicações claras sobre a demora nem previsão confiável para a transferência. Nesse intervalo, ficamos sem acesso a qualquer quarto, pois já havíamos desocupado a acomodação anterior e ainda não tínhamos recebido a nova. Embora imprevistos técnicos e operacionais possam ocorrer, o principal problema foi a falta de transparência e de comunicação adequada durante todo o processo. Como consequência, perdemos uma parte significativa de um dia de férias aguardando informações que poderiam ter sido fornecidas de forma clara e objetiva.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amamos a estadia. Funcionários prestativos e atenciosos. Quarto amplo e limpo. Café da manhã excelente. Só tenho a acrescentar a necessidade de aumentar o espaço do café, pois após as 9hrs a parte inferior fica extremamente quente e o hotel é grande para o espaço de café ser tão limitado. Isso não me impede de dizer que voltaria e indico, pois eu e minha família amamos
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
Hotel muito bom, o única coisa ruim é que o sinal de celular é ruim no local e a Internet do hotel estava bem instável.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

João José

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bom hotel. Excelente localização.
Stayed 6 nights in May 2026
Verified review

8/10 Good

Mara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Funcionários muito atenciosos. Quarto limpo e hotel bem localizado.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Foi excelente a hospedagem!!! Café delicioso!!!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Marcelo Darci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Localização excelente, quartos conforme as fotos
Stayed 4 nights in May 2026
Verified review

8/10 Good

Patricia de Moraes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O Hotel ganhou meu coração desde a primeira vez que me hospedei!! Esse ano fui de novo e gostaria de parabenizar a parte de arrumação do quarto. Excelente!! Entramos no quarto e estava tudo limpo, além de organizado!! Os funcionários são simpáticos e atenciosos... ótimo café da manhã e uma piscina maravilhosa!! Super indico o hotel!!
Stayed 2 nights in May 2026
Verified review

8/10 Good

Juliano

Vista para praia, quarto em bom estado e limpeza. Café da manhã muito bom. Boa localidade
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Kaique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo bem organizado, limpo, atendimento excelente e café da manhã estupendo, muitas variedades. Vista maravilhosa!
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

ANDRÉ GUSTAVO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente café da manhã!!! Parabenizar, em particular, Jane e Figueiredo. São atenciosos e buscam atender os pedidos dos hóspedes. Terceiro ano que ficamos no hotel para comemorar o aniversário da minha esposa. O pessoal da recepção também é muito atencioso e compreensivo. Excelente hospedagem!!!
Stayed 5 nights in May 2026
Verified review

4/10 Poor

Francini

Liked: Cleanliness
Disliked: Staff & service
Check inn péssimo. Querem que usemos nossos celulares para fazer o serviço deles. Atendentes cínicos. Cobram toalha para piscina-RIDICULO!!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpo, lindo e bem localizado
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Moises Joaquim da

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muito bom limpo atendentes muitíssimo educados atendimento nota 10
Stayed 2 nights in May 2026