With a stay at Apart Hotel Serantes in Natal (Ponta Negra), you'll be within a 5-minute drive of Ponta Negra Beach and Morro do Careca. .This aparthotel is 1 mi (1.6 km) from Artesanato Shopping Mall and 1.1 mi (1.7 km) from Artesanato Villarte Shops.
Artesanato Shopping Mall - 12 min walk - 0.7 miles
Artesanato Villarte Shops - 14 min walk - 0.8 miles
Ponta Negra Beach - 15 min walk - 0.8 miles
Craft Fair of Ponta Negra - 17 min walk - 0.9 miles
Getting around
Natal Alecrim II Station - 13 min drive
Natal (NAT-Governador Aluizio Alves Intl.) - 66 min drive
Restaurants
Barraca do Camarão - 4 min walk
Beira Mar - Restaurante/Lancheria/Petiscaria - 5 min walk
Ponto 13 - Barraca do Messias - 14 min walk
Café da manhã - Serantes - 1 min walk
Casa Do Cangaço - 7 min walk
About this property
Apart Hotel Serantes
Apart Hotel Serantes offers 53 air-conditioned accommodations with safes and complimentary toiletries. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, and cookware/dishes/utensils. Bathrooms include showers and bidets.
Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the aparthotel include an outdoor pool.
Make yourself at home in one of the 53 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional amenities at this aparthotel include complimentary wireless internet access and concierge services.
Take advantage of the aparthotel's room service (during limited hours). A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Room service (during limited hours) is available.
Property amenities
Beach
Beach nearby
Pool/Spa
Outdoor pool
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Roundtrip airport shuttle (surcharge)
Car rental
Free self parking on site
Family friendly
Children stay free (see details)
Kitchen
Cookware, dishware, and utensils
Refrigerator
Stovetop
Dining
Free buffet breakfast available daily 7:00 AM to 10:00 AM
Room service (limited hours)
Bedrooms
Bedsheets provided
Bathroom
Bidet
Free toiletries
Shower
Towels provided
Entertainment
Flat-screen TV with cable channels
Outdoor areas
Terrace
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
Desk
Comfort
Air conditioning
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar near toilet
No elevator
Raised toilet seat
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Smoking not allowed
Services and conveniences
24-hour front desk
Concierge services
Daily housekeeping
Iron/ironing board on request
Luggage storage
Safe
Safe at front desk
Tour and ticket assistance
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
1 floor
53 units
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
We should mention
This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Property is also known as
Apart Hotel Serantes
Apart Hotel Serantes Natal
Apart Serantes
Apart Serantes Natal
Hotel Serantes
Serantes Apart Hotel
Serantes Hotel
Serantes Apart Hotel Natal, Brazil
Apart Hotel Serantes Natal
Apart Hotel Serantes Aparthotel
Apart Hotel Serantes Aparthotel Natal
Apart Hotel Serantes Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 68 out of 145 reviews
10 - Excellent
68
Rating 8 - Good. 55 out of 145 reviews
8 - Good
55
Rating 6 - Okay. 16 out of 145 reviews
6 - Okay
16
Rating 4 - Poor. 2 out of 145 reviews
4 - Poor
2
Rating 2 - Terrible. 4 out of 145 reviews
2 - Terrible
4
9.0/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
Reviews
Verified
10/10 Excellent
Albert
Dec 1, 2023
Liked: Cleanliness, amenities, communication
Cobblestone road, horrible
Albert
Verified
10/10 Excellent
MARIA
Dec 15, 2025
Liked: Cleanliness, amenities, communication
É um flat ótimo, espaço, com geladeira e fogão. Café da manhã ótimo. A piscina é pequena. O atendimento excelente
MARIA
Stayed 1 night in Dec 2025
Verified
8/10 Good
JOSE
Nov 27, 2025
Liked: Cleanliness, amenities, communication
O quarto é muito confortável e limpo e a equipe foi muito receptiva e agradável.
JOSE
Stayed 7 nights in Nov 2025
Verified
8/10 Good
Matthias
Oct 18, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Sehr gutes Hotel mit familiärer, stets hilfsbereiter Atmosphäre
Matthias
Stayed 7 nights in Oct 2025
Verified
10/10 Excellent
Laiza
Sep 4, 2024
Liked: Cleanliness, amenities, room comfort, communication
Limpo, atendimento ótimo, confortável, café da manhã ótimo
Laiza
Stayed 1 night in Sep 2024
Verified
10/10 Excellent
Ertenia
Aug 2, 2024
Liked: Cleanliness, room comfort, communication
Mto bom o hotel, café da manhã, localização, só achei a piscina pequena, mas mesmo assim recomendo.
Ertenia
Stayed 2 nights in Jul 2024
Verified
8/10 Good
Kamila
Jul 15, 2024
Liked: Cleanliness, room comfort, communication
Ótimo custo benefício
Café da manhã variado , limpeza do quarto diária … Muito obrigada , excelente custo benefício
Kamila
Stayed 7 nights in Jul 2024
Verified
10/10 Excellent
Fernando
Jul 8, 2024
Liked: Cleanliness, room comfort, communication
Estadia sensacional.
Dois pontos negativos: a conexão de internet um pouco fraca e a piscina é pequena.
Mas eu NÃO deixaria de ficar lá novamente, porque os pontos positivos são muitos. Localização excelente, café da manhã espetacular, espaçoso, limpo, resumindo, local ótimo.
Fernando
Stayed 2 nights in Jul 2024
Verified
10/10 Excellent
Verified traveler
Jan 23, 2024
Liked: Cleanliness, room comfort, communication
Muito satisfeito.
Hotel maravilhoso, ambiente agradável, acomodações excelentes e confortáveis. Serviço eficiente e cordial, pessoas gentis e educadas. Café da manhã delicioso e com fartura. Simplesmente fantástico!
Verified traveler
Stayed 9 nights in Jan 2024
Verified
10/10 Excellent
Airton
Jan 3, 2024
Liked: Cleanliness, room comfort, communication
Excelente!
Foi tudo incrível, pessoal atencioso, quarto excelente... só poderia melhorar um pouquinho a internet rs
Mas não afetou a experiência como um todo!
Airton
Stayed 3 nights in Dec 2023
Verified
10/10 Excellent
diomasio
Dec 28, 2023
Liked: Cleanliness, room comfort, communication
Excelente
Incrivel este hotel, voltarei sempre que puder.
diomasio
Stayed 3 nights in Dec 2023
Verified
10/10 Excellent
Renato c de melo
Nov 21, 2023
Liked: Cleanliness, room comfort, communication
Hospedagem perfeita!!!
Ficamos hospedados do dia 02/11/23 até dia 09/11.Simplesmente amamos o hotel, a acomodação o espaço, limpeza e funcionários. Tudo nos agradou. O café da manhã então… Delicioso demais!!! E ainda fazem uma tapioca quentinha e muito gostosa na hora. Super recomendo, voltaremos com certeza com a família. A localização também é muito boa. As fotos do hotel, são idênticas ao que encontramos qdo chegamos…
Hôtel Au fond de rue sans issues sans trottoir mal éclairé, passage à ma chambre non éclairé, 5 étages sans ascenseur, réceptionniste seul sans indications pour trouvé ta chambre, équipement vieillots, hôtel d’un autre époque, j’ai loué pour 7 jours je suis parti après 6 avec regret de ne pas être parti avant 😤
Real
Stayed 7 nights in Jan 2023
Verified
10/10 Excellent
Rodrigo
Jan 30, 2022
Liked: Cleanliness, room comfort
Hospedagem ok - mas um pouco longe
Boa hospedagem , um pouco longe da praia e dos restaurantes .
Café da manhã bom , atendentes da recepção poderiam ser mais gentis e cordiais . Muito mal humor .
Rodrigo
Stayed 4 nights in Jan 2022
Verified
6/10 Okay
Teotonio
Feb 14, 2021
Liked: Cleanliness, room comfort, communication
Nas alturas!
Boa acomodação, mas tinha muitas escadas!
Teotonio
Stayed 2 nights in Jan 2021
Verified
8/10 Good
Verified traveler
Feb 10, 2021
Liked: Cleanliness, room comfort, communication
Localização muito boa.
A estadia foi muito boa! Atendimento excelente.Café da manhã bom. Senti falta apenas de um secador de cabelo disponível.
Verified traveler
Stayed 2 nights in Feb 2021
Verified
10/10 Excellent
Anne
Feb 1, 2021
Liked: Cleanliness, room comfort, communication
Ótimo
Incrível , perto de tudo
Anne
Stayed 7 nights in Jan 2021
Verified
8/10 Good
Rosa
Feb 4, 2020
Liked: Cleanliness, amenities
I liked the view ,the location breakfast and comfortable beds and bathroom
It was a decent stay, our booking was a last-minute decision and the staff was helpful on short notice. It seemed safe and clean, with a fun family atmosphere.
Gostei demais, vista incrível do apartamento muito bom e espaço organizado, todo o hotel muito limpo, café da manhã maravilhoso , funcionários super atenciosos e simpáticos, localização perfeita uns 3min da praia a pé. O único problema foi o ar do apartamento que está com o ar condicionado pingando.
Jhonanthy
Stayed 2 nights in May 2019
Verified
6/10 Okay
Verified traveler
Jan 25, 2019
Disliked: Cleanliness
Oportunidades de melhorias
O Hotel é razoável. Existem muitas oportunidades de melhoria: Necessita de uma boa detetização para eliminar minúsculas formiguinhas de açúcar presentes no quarto e na área de café; a limpeza do banheiro poderia ser melhorada, há necessidade de alimentar o banheiro com sabonetes ao menos de dois em dois dias.