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Hotel Nikko Narita

4.0 star property

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Photo gallery for Hotel Nikko Narita

Lobby
Creator video
Breakfast, lunch and dinner served
Chapel
Lobby lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Breakfast available
$79
$72 nightly
$79 total
Jan 20 - Jan 21

Explore the area

View in a map
500 Tokko, Narita, Chiba-ken, 286-0106
  • Place, Sakura-no-Yama Hill
    ‪3 min drive‬
  • Place, Narita Omotesando
    ‪11 min drive‬
  • Place, Naritasan Shinshoji Temple
    ‪11 min drive‬
  • Airport, Tokyo (NRT-Narita Intl.)
    ‪4 min drive‬

Room options

View all photos for Main Building Japanese Style Family Room

Desk, blackout drapes, soundproofing, iron/ironing board

Main Building Japanese Style Family Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4

View all photos for Main Building Comfort Family Room

Desk, blackout drapes, soundproofing, iron/ironing board

Main Building Comfort Family Room

  • Sleeps 4

View all photos for Main Building Style Single Room

Desk, blackout drapes, soundproofing, iron/ironing board

Main Building Style Single Room

  • Sleeps 1

View all photos for Annex Executive Triple Room

Desk, blackout drapes, soundproofing, iron/ironing board

Annex Executive Triple Room

  • Sleeps 3

View all photos for Main Building Style Connect Room

Desk, blackout drapes, soundproofing, iron/ironing board

Main Building Style Connect Room

  • Sleeps 2

View all photos for Main Building Comfort Triple Room

Desk, blackout drapes, soundproofing, iron/ironing board

Main Building Comfort Triple Room

  • Sleeps 3

View all photos for (Main) Comfort Twin Room, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

(Main) Comfort Twin Room, Non Smoking

9.2 out of 10
Wonderful
(46 reviews)
  • 279 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for (Main) Style Single Room, Non-Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

(Main) Style Single Room, Non-Smoking

8.8 out of 10
Excellent
(161 reviews)
  • 172 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for (Main) J-style Family Room, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

(Main) J-style Family Room, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 355 sq ft
  • Sleeps 4
  • 4 Twin Futons

View all photos for (Annex) Superior Twin Room, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

(Annex) Superior Twin Room, Non Smoking

9.2 out of 10
Wonderful
(105 reviews)
  • 355 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for (Annex) Superior Double Room, Queen Bed, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

(Annex) Superior Double Room, Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(45 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for (Annex) Superior Twin Room with Extra Bed, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

(Annex) Superior Twin Room with Extra Bed, Non Smoking

8.8 out of 10
Excellent
(45 reviews)
  • 355 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for (Annex) Executive Twin Room, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

(Annex) Executive Twin Room, Non Smoking

9.4 out of 10
Exceptional
(60 reviews)
  • 355 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for (Annex) Executive Double Room, Queen Bed, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

(Annex) Executive Double Room, Queen Bed, Non Smoking

9.4 out of 10
Exceptional
(30 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for (Main) Standard Twin Room, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

(Main) Standard Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 279 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for (Main) Style Single (Airweave matress) Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

(Main) Style Single (Airweave matress) Non Smoking

8.0 out of 10
Very good
(1 review)
  • 172 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for (Main) Comfort Single Room, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

(Main) Comfort Single Room, Non Smoking

8.6 out of 10
Excellent
(41 reviews)
  • 183 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for (Main) Comfort Triple Room, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

(Main) Comfort Triple Room, Non Smoking

8.6 out of 10
Excellent
(12 reviews)
  • 366 sq ft
  • Sleeps 3
  • 3 Double Beds

View all photos for (Annex) Junior Suite Twin Room, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

(Annex) Junior Suite Twin Room, Non Smoking

9.2 out of 10
Wonderful
(10 reviews)
  • 710 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for (Main) Connecting Single Rooms, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

(Main) Connecting Single Rooms, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for (Main) Standard Twin with Extra Bed, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

(Main) Standard Twin with Extra Bed, Non Smoking

  • 279 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for (Main) Standard Family Room, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

(Main) Standard Family Room, Non Smoking

8.8 out of 10
Excellent
(10 reviews)
  • 355 sq ft
  • Sleeps 6
  • 4 Twin Futons

View all photos for (Annex) Executive Triple Room, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

(Annex) Executive Triple Room, Non Smoking

9.2 out of 10
Wonderful
(32 reviews)
  • 355 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for (Main) Comfort Family Room, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

(Main) Comfort Family Room, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 560 sq ft
  • Sleeps 4
  • 4 Double Beds

View all photos for Annex Executive Twin Room

Desk, blackout drapes, soundproofing, iron/ironing board

Annex Executive Twin Room

  • Sleeps 2

View all photos for Annex Executive Queen Room

Desk, blackout drapes, soundproofing, iron/ironing board

Annex Executive Queen Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Main Building Comfort Twin Room

Desk, blackout drapes, soundproofing, iron/ironing board

Main Building Comfort Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2

View all photos for Main Building Comfort King Room

Desk, blackout drapes, soundproofing, iron/ironing board

Main Building Comfort King Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2

View all photos for Annex Jr.Suite Twin Room

Desk, blackout drapes, soundproofing, iron/ironing board

Annex Jr.Suite Twin Room

  • Sleeps 2

View all photos for (Main) Standard Single Room, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

(Main) Standard Single Room, Non Smoking

9.4 out of 10
Exceptional
(31 reviews)
  • 172 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for (Main) Comfort Double Room, 1 King Bed, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

(Main) Comfort Double Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(67 reviews)
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Main Building Style Single Room With Airweave Mattress Pad

Desk, blackout drapes, soundproofing, iron/ironing board

Main Building Style Single Room With Airweave Mattress Pad

  • Sleeps 1

View all photos for Japanese Style Family Room (J-Style)-Main Building, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Japanese Style Family Room (J-Style)-Main Building, Non Smoking

  • 355 sq ft
  • Sleeps 6
  • 4 Twin Futons

View all photos for Japanese Style Family Room-Main Building, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Japanese Style Family Room-Main Building, Non Smoking

9.0 out of 10
Wonderful
(42 reviews)
  • 355 sq ft
  • Sleeps 6
  • 4 Twin Futons

View all photos for Style Twin Room, Non Smoking (Main Bldg)

Desk, blackout drapes, soundproofing, iron/ironing board

Style Twin Room, Non Smoking (Main Bldg)

9.0 out of 10
Wonderful
(2 reviews)
  • 280 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Business Style Queen Room, Non Smoking (Main Bldg)

Desk, blackout drapes, soundproofing, iron/ironing board

Business Style Queen Room, Non Smoking (Main Bldg)

8.8 out of 10
Excellent
(36 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Style Twin Room, with Sofa bed, Non Smoking (Main Bldg)

Desk, blackout drapes, soundproofing, iron/ironing board

Style Twin Room, with Sofa bed, Non Smoking (Main Bldg)

9.2 out of 10
Wonderful
(23 reviews)
  • 280 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Style Triple Room, Non Smoking (Main Bldg)

Style Triple Room, Non Smoking (Main Bldg) | Desk, blackout drapes, soundproofing, iron/ironing board

Style Triple Room, Non Smoking (Main Bldg)

9.6 out of 10
Exceptional
(5 reviews)
  • 366 sq ft
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Economy Double Room (Single Use) Non Smoking (Main Bldg)

Desk, blackout drapes, soundproofing, iron/ironing board

Economy Double Room (Single Use) Non Smoking (Main Bldg)

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Double Room,Non Smoking (Main Bldg)

Desk, blackout drapes, soundproofing, iron/ironing board

Economy Double Room,Non Smoking (Main Bldg)

8.0 out of 10
Very good
(1 review)
  • 172 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Main Building Comfort Single Room

Desk, blackout drapes, soundproofing, iron/ironing board

Main Building Comfort Single Room

  • Sleeps 1

View all photos for Annex Superior Twin Room With Extra Bed

Desk, blackout drapes, soundproofing, iron/ironing board

Annex Superior Twin Room With Extra Bed

  • Sleeps 3

View all photos for Main Building Standard Twin Room

Desk, blackout drapes, soundproofing, iron/ironing board

Main Building Standard Twin Room

  • Sleeps 2

View all photos for Annex Superior Twin Room

Desk, blackout drapes, soundproofing, iron/ironing board

Annex Superior Twin Room

  • Sleeps 2

View all photos for Annex Superior Queen Room

Desk, blackout drapes, soundproofing, iron/ironing board

Annex Superior Queen Room

  • Sleeps 2

View all photos for Main Building Standard Single Room

Desk, blackout drapes, soundproofing, iron/ironing board

Main Building Standard Single Room

  • Sleeps 1

View all photos for Main Building Business Style Queen Room

Desk, blackout drapes, soundproofing, iron/ironing board

Main Building Business Style Queen Room

7.0 out of 10
Good
(4 reviews)
  • Sleeps 2

View all photos for Main Building Style Twin Room

Desk, blackout drapes, soundproofing, iron/ironing board

Main Building Style Twin Room

  • Sleeps 2

View all photos for Main Building Style Twin With Sofa Bed

Desk, blackout drapes, soundproofing, iron/ironing board

Main Building Style Twin With Sofa Bed

  • Sleeps 3

View all photos for Main Building Style Triple Room

Desk, blackout drapes, soundproofing, iron/ironing board

Main Building Style Triple Room

  • Sleeps 3

View all photos for Main Building Economy Double Room -Single Use -

Desk, blackout drapes, soundproofing, iron/ironing board

Main Building Economy Double Room -Single Use -

  • Sleeps 1

View all photos for Main Building Economy Double Room

Desk, blackout drapes, soundproofing, iron/ironing board

Main Building Economy Double Room

  • Sleeps 2

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About the neighborhood

Narita

With a stay at Hotel Nikko Narita in Narita (Torika), you'll be a 2-minute drive from Sakura-no-Yama Hill and 8 minutes from Museum of Aeronautical Sciences. .This hotel is 4.6 mi (7.4 km) from Naritasan Shinshoji Temple and 8.6 mi (13.8 km) from Shisui Premium Outlets.

What's nearby

  • Sakura-no-Yama Hill - 3 min drive - 1.1 miles
  • Narita Omotesando - 11 min drive - 4.4 miles
  • Naritasan Shinshoji Temple - 11 min drive - 4.4 miles
  • Narita Dream Dairy Farm - 17 min drive - 8.9 miles
  • Shisui Premium Outlets - 23 min drive - 9.0 miles

Getting around

  • Higashi-Narita Station - 3 min drive
  • Narita Intl. Airport (NRT) - 5 min drive

Restaurants

  • ‪一天門 成田空港 LCCターミナル店 - ‬17 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪マクドナルド - ‬9 min drive
  • ‪宮武讃岐うどん - ‬17 min walk
  • ‪そじ坊 - ‬3 min drive

About this property

Hotel Nikko Narita

Suburban hotel with airport shuttle service and a seasonal outdoor pool
Hotel Nikko Narita offers 685 air-conditioned accommodations with slippers and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)).

Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and toothbrushes and toothpaste. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 685 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and blackout drapes/curtains.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and concierge services. This hotel also features gift shops/newsstands, a hair salon, and wedding services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 5:30 AM to 10:00 AM for a fee. Children aged 5 and younger eat free breakfast.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary at scheduled times, and a train station pick-up service is also provided at no charge.
Buffet breakfasts are available for a surcharge and are served each morning between 5:30 AM and 10:00 AM.
Children aged 5 and younger eat free breakfast.
Hotel Nikko Narita has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 5:00 AM to midnight at scheduled times
  • Area shuttle (surcharge)
  • Free train station pick-up and drop-off shuttle
  • Shopping center shuttle (surcharge)
  • Self parking on site (JPY 500 per day)

Food and drink

  • Daily buffet breakfast available 5:30 AM to 10:00 AM for a fee: JPY 3,000 for adults and JPY 1,500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 11 floors
  • Banquet hall
  • Built in 1978
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from September 1 2025 to August 31 2027 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3000 for adults and JPY 1500 for children
  • Self parking fee: JPY 500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels)

We should mention

The seasonal pool will be open from July 01 to August 31
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hotel Nikko Narita
Narita Hotel Nikko
Nikko Narita
Hotel Nikko Narita Hotel
Hotel Nikko Narita Narita
Hotel Nikko Narita Hotel Narita

Hotel Nikko Narita Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 3144 out of 4541 reviews
Rating 8 - Good. 1004 out of 4541 reviews
Rating 6 - Okay. 278 out of 4541 reviews
Rating 4 - Poor. 67 out of 4541 reviews
Rating 2 - Terrible. 48 out of 4541 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Puiyee

Traveled with partner
Liked: Cleanliness, amenities
Wonderful staffs and great breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Elaine

Stayed 1 night in Oct 2025

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location, which provides a shuttle to the airport. The hotel's ayce diner option is awesome, and the staffs are also awesome!
Stayed 1 night in Oct 2025

8/10 Good

Allan, Huonville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great surprises this quality Japanese hotel, some 20 minutes from T2: we got a super deal from Expedia for this overnight stopover for us. Super efficiency at every turn, from the free courtesy bus to and from Narita and the hotel, excellent breakfast downstairs and a really nice room. No complaints at all from us: this must rate a high 9.5/10. Large 650 room hotel: the staff were the best. Our opinion: if you can get this at around A$140, don’t waste your time looking elsewhere for a stopover hotel near Narita. Knowing the importance us and our fellow travellers place on honest reviews, we have shared our thoughts with you: we are a married couple, over 65, fit and looking for great travel experiences, as in this case. Thanks, ALGreynomads.
Stayed 1 night in Oct 2025

10/10 Excellent

Jim

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Oct 2025

10/10 Excellent

Judith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle easy. Clean room. Nice bed
Stayed 1 night in Oct 2025

2/10 Terrible

nathan

Stayed 3 nights in Oct 2025

10/10 Excellent

Talon

Stayed 1 night in Oct 2025

8/10 Good

Annette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the Hotel. I didn’t realize I booked a traditional room and was too tired to fox it. The Room was really small
Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Ana

Stayed 1 night in Oct 2025

10/10 Excellent

NRIPENDRA

Liked: Cleanliness, staff & service, property conditions & facilities
Happy with everything
Stayed 1 night in Oct 2025

10/10 Excellent

Joyce

Stayed 1 night in Oct 2025

8/10 Good

Lazar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Airport shuttle

Very punctual and courteous
Stayed 1 night in Oct 2025

10/10 Excellent

Kip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The shuttle was right on time
Stayed 1 night in Oct 2025

10/10 Excellent

menchu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I want to give a shout out to the airport shuttle staff for their ultimate and unimaginable service that I dont think I deserve! I missed the schedule for my shuttle schedule to the airport because I thought the bus leaves at 7:25, but it clearly posted on the lobby the time (stupid me)! So I told the staff that I will just take a taxi or uber to the airport but ask them if they can call the driver to wait for me to get my luggage. However, they put me on another shuttle bus with only me as the passenger (talking about being special, which I dont think I deserve)! It brought me to tears, because I can tell they were genuinely worried for me and for my luggage. So they bend backwards to bring me to the airport to save me from the hassle of missing my luggage or missing my flight! For that, 5 stars is not enough for the service they provided me though I dont think I deserve such service! My highest recommendation goes to Hotel Nikko Narita! I will definitely stay there when I get back! On top of that, the room we stayed in was spacious, and the food selections were really good.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 2 nights in Oct 2025

8/10 Good

MICHELLE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Wenli

Stayed 1 night in Oct 2025

8/10 Good

Hongchuan

Traveled with family
Liked: Cleanliness, staff & service, room comfort
great shuttle service! impressive breakfast buffet
Stayed 1 night in Sep 2025

10/10 Excellent

john

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Shuttle to airport every 20 minutes. Bus for 30 people. Clean room. Very affordable price for location. Buffet dinner a little pricey but large selection of items.
Stayed 1 night in Oct 2025

10/10 Excellent

Wendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with excellent customer service and staff. We had dinner at Chinese restaurant and it was delicious. The breakfast buffet did not have great options. We didn’t each much so it was hard to find things that appealed to us. The scrambled eggs were very undercooked and so was the bacon. Not edible. The breakfast was the only thing we didn’t like but we would still go back to Nikko because everything else was super. The shuttle to and from the airport was excellent. Very efficient and on time.
Stayed 1 night in Oct 2025

10/10 Excellent

steve a.

Stayed 1 night in Oct 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. I would stay there again.
Stayed 1 night in Oct 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
I had a pleasant stay at this hotel. The bathroom was spacious with good water pressure. However, the floor was not very clean and could have been better maintained. The staff were friendly and helpful, and the location was convenient, to airport only few minutes, close to restaurants and shops. Overall, I would rate my stay 4 out of 5
Stayed 1 night in Oct 2025