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Up Hotel

Property class: 3

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Photo gallery for Up Hotel

A building facade with a stone exterior, large potted plants, and a glass door entrance.
A marina with numerous boats docked, a large fortress-like building, and a calm sea.
A rooftop terrace with potted plants, a round table, and chairs.
A hotel room with a bed, a TV, a wardrobe, a bathroom with a sink and toilet, and a view of the cityscape.
A balcony with red flowers, green foliage, and a view of buildings in the background.

Reviews

6.4 out of 10

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Bar
  • Laundry
  • Room service
The current price is $93
$73 nightly
$93 total
Total with taxes and fees
Oct 25 - Oct 26

Explore the area

View in a map
Via Cesare Rosaroll, 4, Naples, NA, 80139
  • Place, Piazza Giuseppe Garibaldi
    ‪3 min walk‬
  • Place, Spaccanapoli
    ‪5 min walk‬
  • Place, Naples Underground
    ‪13 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪8 min drive‬

Room options

View all photos for Deluxe Twin Room

A hotel room with two beds, a desk, a TV, and a wardrobe.

Deluxe Twin Room

  • City view
  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Single Room

A bedroom with a bed, a TV mounted on the wall, a chair, and a window with curtains.

Deluxe Single Room

  • City view
  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room

A bedroom with a bed, bedside tables, a wardrobe, and an air conditioning unit.

Deluxe Double Room

  • City view
  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Triple Room

A hotel room with a bed, a desk with a chair, a wardrobe, and an air conditioning unit.

Deluxe Triple Room

  • City view
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Quadruple Room

A modern hotel room with a bed, bedside table, lamp, TV, and a small desk with a chair.

Deluxe Quadruple Room

  • City view
  • 237 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Similar properties

A hotel room with a large bed, a desk, a chair, and a wardrobe.
B&B Hotel Napoli
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  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very good, 1,003 reviews
$74 nightly
The price is $94
Nov 16 - Nov 17
Total with taxes and fees
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About the neighborhood

Naples

With a stay at Up Hotel, you'll be centrally located in Naples, a short 7-minute walk from Spaccanapoli and 15 minutes by foot from Naples Underground. .This hotel is 1 mi (1.6 km) from Naples National Archaeological Museum and 1.7 mi (2.7 km) from Castel Nuovo.

What's nearby

  • Piazza Giuseppe Garibaldi - 3 min walk - 0.2 miles
  • Spaccanapoli - 5 min walk - 0.3 miles
  • Naples Cathedral - 12 min walk - 0.7 miles
  • Naples Underground - 13 min walk - 0.7 miles
  • Port of Naples - 4 min drive - 1.0 mile

Getting around

  • Principe Umberto Tram Stop - 1 min walk
  • Naples (INP-Naples Central Rail Station) - 6 min walk
  • Naples Intl. Airport (NAP) - 58 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Gran Caffè Novara - ‬5 min walk
  • ‪La Cantina dei Mille - ‬5 min walk
  • ‪È pronto 'o Mangià - ‬3 min walk
  • ‪Fedele 2.0 - ‬5 min walk

About this property

Up Hotel

Up Hotel offers 10 air-conditioned accommodations with bathrobes and hair dryers. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, bidets, and complimentary toiletries. This Naples hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Make yourself at home in one of the 10 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional features at this hotel include babysitting (surcharge), a banquet hall, and a vending machine.
Take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Local cuisine breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is available for a surcharge.
Local cuisine breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (EUR 25 per day)
  • Street parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 10:00 AM for a fee: EUR 6 for adults and EUR 6 for children
  • A bar/lounge

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Champagne service
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from noon - 8:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's Whatsapp mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately EUR 6 for adults and EUR 6 for children
  • Nearby parking fee: EUR 25 per day(285 ft away; open 24 hours)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel NaplesItaly Hotel
Hotel NaplesItaly Naples
Hotel NaplesItaly Hotel Naples
Up Hotel Hotel
Up Hotel Naples
Hotel NaplesItaly
Up Hotel Hotel Naples

Up Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 11 out of 73 reviews
Rating 8 - Good. 22 out of 73 reviews
Rating 6 - Okay. 18 out of 73 reviews
Rating 4 - Poor. 11 out of 73 reviews
Rating 2 - Terrible. 11 out of 73 reviews

7.2/10

Cleanliness

6.4/10

Staff & service

4.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service
Effectively good stay
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful views of Naples from the 5th floor. Front desk staff very helpful. Easy short walk from train station.
Stayed 2 nights in Jan 2024
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Amenities
I only like the layout of the bed for family. The communication before we arrived was poor. The hotel said breakfast on the same floor and later said we had to go out to a shop daily to have breakfast, which was too sugary. The shower was terrible because it was static forcing to wash hair daily. No drinking water in the hotel or fridge to put food and drinks in, plus I would have liked access to the microwave.
Stayed 3 nights in May 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, amenities
The room was clean but that is only positive. There was a kettle which is meaningless without cups, tea and coffee. Water pressure insufficient to flush toilet.Entry code for external door was inaccurate, it stated number but did not say I also needed to press key symbol first and last. I would not have got in without help from other guests. It would have been helpful to know Up shares building with 2 other hotels as this was cofusing . Electricity in my room was turned off and I needed help from another guest. Room code incorrectly stated hash button instead of key symbol.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to Central station -best aspect

I enjoyed my stay but the pictures of the hotel could be more accurate since it seemed like a service hotel and not a self-service apartment type of hotel. Also the location is not close to any restaurant except MiMi which was excellent but expensive. The counter personnel was very friendly and the breakfast was very good.
Stayed 1 night in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Up hotel

It was ok. Ok location. Bathroom door need fixing and toilet seat was broken. Brought it to the attention to the staff on departure. The staff was great about letting us store our luggage while we went in a tour. Breakfast was a nice addition to our stay.
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
City officials need to address safety, cleanliness around Napoli Centrale
Stayed 4 nights in Sep 2024
Verified review

6/10 Okay

Liked: Property conditions & facilities
Room was ok, but when we got there our room hadn’t been cleaned! The reception was also almost never open, the check in process was confusing. It’s located in a bit of a shady area but it’s close to the train station. Cheap, but wouldn’t come here again.
Stayed 7 nights in Aug 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was super shady and the staff stole from our room durung cleaning. DO NOT live in this area unless you want to experience the following: A group of guys threatened my boyfriend with a knife to make him withdraw money, somebody tried to rob my purse, and we got slapped in the face by some guys driving a scooter. We were only lucky that check in worked, as an employee arrived at the time we tried reaching the place as there were nobody to find…
Stayed 8 nights in Jul 2025
Verified review

2/10 Terrible

Disliked: Property conditions & facilities, room comfort

A bad hotel

Staff are friendly, but unfortunately the hotel is abysmal. The lift was something out of the fifties. The sink in the bathroom had an automatic plug which was always in down position so you could not have running water. Reception was only open from 12 o'clock +. So if you wanted anything, tough.
Stayed 4 nights in Sep 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all I have problem with the check in. The bathroom was not clean at all. The bed do not have conforter. After paying a night with breakfast included the enploy request more money. Absolutly I dont recomend this hotel. I have been used expedia for 10 years and this is the worst experience that I had.
Stayed 1 night in Aug 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been solo travelling for 11 years, and I wish I could give this hotel 0 stars. Absolutely disgusting and one of the worst hotels I have ever been to, and not to mention the staff. Very disturbed by the way the situation was handled by the "manager." Unfortunately, I can't attach images; I have screenshots and evidence. I would say 100% avoid this place unless you want unwanted contact or fingers up in your private parts. You read that correctly: one of the male managers, I don't know his name, will insert his two fingers inside, and he also knows the code number to your room. You will be shocked and scared. The manager called Carly does not care, and she would not even make a phone call to prove that it was her over the phone and not the other guy when I was scared.
The chair would not reach the door handle underneath it was too short
Stayed 5 nights in Jul 2025
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Hotellet kan ikke anbefales! Deres web-system til indcheckning fungerer dårligt, og information herom er ikke fyldesgørende. Umulig at nå telefonisk. Al kommunikation foregår via Whatt app. Restaurant på stedet lukket, incl. terrasse. Ingen hyggesteder. Henvist til cafe, hvor morgenmaden bestod af 1 kaffe, 1 croisaint og et lille glas vand. Vi var ikke tilfredse. Værelset meget, meget skrabet. De krævede 23 euro oveni i turistskatten, da vi ville betale med kort. Find et andet hotel.
Stayed 7 nights in Jun 2026
Verified review

6/10 Okay

God beliggenhed, pænt værelse, vi var glade for airconditionen. Morgenmaden var pænt dårlig, den vil jeg ikke anbefale, at man tilkøber, der lå varer der var udløbet med op til et år. Det er heller ikke optimalt, at receptionen ikke var bemandede hver dag. Et fint lille og billigt hotel tæt på bymidten af Napoli.
Stayed 9 nights in Aug 2025
Verified review

6/10 Okay

Disliked: Staff & service, property conditions & facilities
Rezeption ist nie besetzt man kann online einchecken. Hierzu das Hotel per WhatsApp kontaktieren... das wird einem aber nicht gesagt. Man steht daher erstmal vor verschlossener Tür. Einrichtung und sauberkeit ok, aber eher Hostel/ Jugendherbers Niveau. Allein die Lage, nah an der Central Ststion ist gut.
Stayed 2 nights in Sep 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ich würde dieses Hotel nicht weiterempfehlen und nie wieder buchen. Die Lage ist schrecklich, laut und unsicher. Zu jeder Uhrzeit was los. Das Frühstück lässt zu wünschen übrig wir waren dort einmal und nie wieder, essen bleibt dort mehrere Tage liegen, Wurst, Kuchen etc.. schon hart. Keine Auswahl zum Frühstücken. trotz das wir für bezahlt haben, nie wieder dort hingegangen. Sauberkeit gleich 0. 5 Stock sehr unpraktisch. Fahrstuhl fällt bald auseinander. Dusche läuft über, und man kann sich nicht drehen. Klobürste macht das Klo noch dreckiger. Fenster quietscht. Wasser im Seitenspender mit Wasser einfach aufgefüllt. Personal nie an der Rezeption. Obwohl dort eine Lounge zum sitzen ist, konnte man da nicht rein, mit Schlössern zu geriegelt. Keine Bettdecke oder Bettwäsche bekommen. Nur ein Laken mit denen wir eine Woche lang schlafen mussten. Matratze Flecken. Waschbecken komplett verrostet. Bett quetscht permanent selbst nur beim umdrehen. Ich rate SEHR von diesen Hotel AB.
Stayed 7 nights in Jul 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Gute Lage, nah am Bahnhof Garibaldi und Zentrum, alles zu Fuß erreichbar.. Man muss die Registrierung einen Tag vorher machen und kann dadurch auch nachts anreisen. Das Hotel ist durch WhatsApp gut zu kontaktieren. Haben uns das Taxi zum Flughafen bestellt. Das Frühstück ist gut, kleines Buffet aber ausreichend. Das Zimmer ist in Ordnung, das Bad naja könnte saniert werden. Für unseren Kurztrip war das Hotel in Ordnung.
Stayed 3 nights in May 2024
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
Essenziale,ottima la posizione
Stayed 2 nights in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto bene, Posizione comodissima per tutti mezzi di trasporto ed anche per spostamenti a piedi . Peccato Il temporaneo disservizio dell’ascensore nell'intero periodo di pernottamento , considerando i 5 piani di ripide scale……
Stayed 3 nights in Nov 2023
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Deludente perché: tranne la camera che era pulita e gradevole anche se con una macchia di muffa sotto il condizionatore il resto lascia a desiderare…… La struttura è all’interno di un palazzo un po’ trascurato vecchio e sporco; La reception c’è solo in fasce orarie indefinite e l’ingresso viene gestito con dei messaggi whatsapp fornendo delle password; La sala colazione indecente e la colazione pessima di bassissima qualità; Infine l’accoglienza non qualificata.
Stayed 2 nights in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très sympa

L'hôtel est à une dizaine de minute de la gare, l'accueil était vraiment sympa et les instructions clair pour accéder à notre chambre. L'hôtesse parlait un peu d'anglais et de français ce qui a rendu les conversations assez simple. La chambre disposé de 2 lits simples confortable avec 2 oreillers chacun, une climatisation, une télé, pas de bouilloire (légèrement regrettable) et une armoire. La salle de bain était grande et la douche spacieuse pour un grand comme moi (malheureusement ils ont eu un petit problème d'eau à notre arrivée qui nous a limité l'eau chaude mais pas plus handicapant que ça).
Stayed 3 nights in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Helt ok budget hotell nära centralstationen. Rent och snyggt.
Stayed 1 night in May 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to trains. Area around hotel is very busy.
Stayed 1 night in Apr 2022
Verified review

6/10 Okay

Liked: Staff & service

Good location to good price!

Good location to a good price. Nice and helpful staff. Budjett hotel.
Stayed 1 night in Feb 2020
Verified review

6/10 Okay

Liked: Property conditions & facilities
kamers waren schoon en ontbijt goed. locatie was prima dichtbij het station. winkels en restaurant in de buurt
Stayed 4 nights in Feb 2020