Toledo Relais - Exclusive Rooms

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Breakfast area
Reception
Superior Double Room, City View | Egyptian cotton sheets, premium bedding, down comforters
Superior Double Room, City View | Egyptian cotton sheets, premium bedding, down comforters
Deluxe Quadruple Room, Courtyard View | Egyptian cotton sheets, premium bedding, down comforters

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Housekeeping

Explore the area

View in a map
Via Toledo, 156, Naples, NA, 80132
  • Place, Via Toledo
    ‪1 min walk‬
  • Place, Galleria Umberto I
    ‪3 min walk‬
  • Place, Molo Beverello Port
    ‪8 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪8 min drive‬

Room options

Superior Double Room, City View

8.6 out of 10
Excellent
(7 reviews)
  • City view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Quadruple Room, Courtyard View

9.0 out of 10
Wonderful
(2 reviews)
  • 269 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Deluxe Double Room, Courtyard View

  • 226 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Naples

With a stay at Toledo Relais - Exclusive Rooms, you'll be centrally located in Naples, steps from Via Toledo and 11 minutes by foot from Molo Beverello Port. .This luxury guesthouse is 0.7 mi (1.1 km) from Port of Naples and 0.3 mi (0.5 km) from Spaccanapoli.

What's nearby

  • Via Toledo - 1 min walk - 0.1 miles
  • Piazza del Municipio - 2 min walk - 0.1 miles
  • Galleria Umberto I - 3 min walk - 0.2 miles
  • Spaccanapoli - 7 min walk - 0.4 miles
  • Molo Beverello Port - 8 min walk - 0.5 miles

Getting around

  • Toledo Station - 1 min walk
  • Montesanto Station - 11 min walk
  • Naples Intl. Airport (NAP) - 79 min drive

Restaurants

  • ‪Augustus - ‬1 min walk
  • ‪Angio Terrazza Roof Garden - ‬2 min walk
  • ‪A’ Quartrian - ‬2 min walk
  • ‪Luminist Cafè Bistrot - ‬1 min walk
  • ‪Antica Pizzeria Prigiobbo - ‬1 min walk

About this property

Toledo Relais - Exclusive Rooms

Luxury guesthouse in Naples
Toledo Relais - Exclusive Rooms offers 5 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Televisions come with Netflix.

Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Make yourself at home in one of the 5 air-conditioned guestrooms. Your memory foam bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
Featured amenities include luggage storage, a safe deposit box at the front desk, and an elevator. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 30 per night)
  • 24-hour roundtrip airport shuttle (surcharge)
  • RV/bus/truck parking (surcharge) on site
  • Onsite parking options include a garage and a carport

Things to do

  • TV in common areas

Family friendly

  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (35 inches high)
  • Lever door handles
  • Portable hoist available
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV
  • Netflix

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 2:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 20 per vehicle (one-way)
  • Nearby parking fee: EUR 30 per night (164 ft away)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply

Property is also known as

Toledo Relais
Toledo Relais Exclusive Rooms
Toledo Relais Exclusive Naples
Toledo Relais - Exclusive Rooms Naples
Toledo Relais - Exclusive Rooms Guesthouse
Toledo Relais - Exclusive Rooms Guesthouse Naples

Toledo Relais - Exclusive Rooms Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 52 out of 86 reviews
Rating 8 - Good. 19 out of 86 reviews
Rating 6 - Okay. 8 out of 86 reviews
Rating 4 - Poor. 6 out of 86 reviews
Rating 2 - Terrible. 1 out of 86 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Megan

Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Newton

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No check in poderiam explicar melhor como entrarmos no hotel visto que não fica ninguem na recepção . Condições do hotel e localização são excelentes
Stayed 2 nights in Sep 2025

10/10 Excellent

Jan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to all in Rome. Minutes away from all the major sites. Shopping and around you, and restaurants. Choose your cafe or bar, they are all good. 2 mins off the Main Street you are in a different world….love it
Stayed 1 night in Sep 2025

10/10 Excellent

Margaret

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were not given the four digit code to get into the suites after hours. However, a quick text to the hotel staff took care of the issue and we gained entry into our room. Other than that annoying little inconvenience, everything else was top-notch
Stayed 1 night in Sep 2025

10/10 Excellent

Endrio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We was really happy to be in such good hotel, in really central position. Very clean and good service.
Stayed 2 nights in Aug 2025

10/10 Excellent

Yolanda

Gem!

In the heart of Via Toledo. Great access to port, public transport, Spaccanapoli, Spanish. Quarter. Great vibe all around.
Stayed 3 nights in May 2025

6/10 Okay

Amanda

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Marco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

4/10 Poor

Davi

Traveled with family
Disliked: Cleanliness, property conditions & facilities
It’s conveniently located next to shops and restaurants. However there were Issues encountered: -Bed sheet had stain -water leaks under the shower door wetting the bathroom floor a lot. Had to put towels to prevent it. -there is mold in the shower. -hair dryer is terrible. Very weak and stops working after a while. No way a woman can use it. -lost power in the middle of the night. Provided an unsafe feeling. -Construction in one of the rooms next door started at 8am. Too early for those on vacation.
Stayed 1 night in Jul 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, great location - walkable, lots of shopping and dining options! Very nice host and staff! Will definitely be back here.
Stayed 1 night in Jun 2024

8/10 Good

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great area, close to attractions, train stations, shopping, lots of options for dining
Stayed 2 nights in May 2024

8/10 Good

Gregory

Stayed 2 nights in Apr 2024

6/10 Okay

Rebecca

Traveled with family
We stayed at Toledo Relais for 4 nights. The hotel was very responsive via WhatsApp and the housekeeping lady was very helpful and thorough. The location is well situated to explore the city, albeit a lot more busy than expected. I cannot recommend this hotel to families with young children, as we were provided with a defective crib. When we asked for a replacement we were sent a link with a video on how to assemble the crib. We were able to get it to work temporarily, however it broke one morning and our 16 month old fell out. Finally, we were provided with a replacement crib but it was not age appropriate so we had to use the defective crib for the rest of the stay. I would suggest the hotel replace its defective crib for future families. Also, the padlock for our room would not close and the refrigerator did not remain cold.
Stayed 4 nights in Apr 2024

4/10 Poor

Rico

Disliked: Cleanliness, property conditions & facilities
They def have a mould issue in their building
Stayed 1 night in Mar 2024

10/10 Excellent

Yu Chen

Stayed 1 night in Nov 2023

8/10 Good

Noureddin

Liked: Cleanliness, staff & service
Good staff and good area
Stayed 1 night in Oct 2023

4/10 Poor

Sonia

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very difficult to find the building as there is no signage. Reception closed at 1pm so needed to make WhatsApp calls to get directions. Also turns out that there were additional taxes required to be paid not included in the rate, and they sent multiple text messages asking for taxes payment at midnight and early hours of our first night !
Stayed 1 night in Sep 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot, make sure you contact for checkin instructions in advance.
Stayed 1 night in May 2023

10/10 Excellent

Ilaria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zona centrale, comodissima per visitare Napoli. Camera pulita, moderna. Consigliata per visitare Napoli :)
Stayed 1 night in Mar 2023

6/10 Okay

Elisabeth

Traveled with partner
Liked: Cleanliness
Property was okay - great location in central Naples for a very short stay.

4/10 Poor

Roni

Stayed 3 nights in Oct 2022

10/10 Excellent

yacov

Stayed 1 night in Sep 2022

6/10 Okay

Lisa

Stayed 2 nights in Sep 2022

10/10 Excellent

Rosela

Stayed 1 night in Sep 2022