The hotel sits on a steep, narrow slope where cars can’t enter, so we had to carry our luggage down the hill and then down more stairs to reach reception. Our first room was basically a cubicle in the cafeteria with mold on the walls and a bed in poor condition. The receptionist was helpful and moved us to a larger room with a nice view, but it was still very basic and the shower was extremely small. Breakfast was okay, nothing special but sufficient.
Overall, the staff was kind and tried to help, but the hotel’s layout, accessibility issues, and room conditions made the stay less comfortable than expected.