Palazzo Caracciolo Naples

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Where to?

Dates

February 2026

March 2026

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Pool
Hot tub
Pet friendly
Free WiFi
Air conditioning

$123 nightly

$148 total

Total with taxes and fees

Feb 1 - Feb 2

Explore the area

Via Carbonara 112, Naples, NA, 80139

Place, Spaccanapoli
‪7 min walk‬
Place, Naples Underground
‪8 min walk‬
Place, Naples National Archaeological Museum
‪12 min walk‬
Airport, Naples (NAP-Naples Intl.)
‪4 min drive‬

Room options

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

Exceptional

226 sq ft
Sleeps 2
1 King Bed

Deluxe Room, 1 King Bed with Sofa bed

258 sq ft
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed

377 sq ft
Sleeps 3
1 King Bed

Junior Suite, 1 King Bed (Duplex)

Exceptional

431 sq ft
Sleeps 3
1 King Bed

Junior Suite, 1 King Bed (Nobili)

452 sq ft
Sleeps 4
1 King Bed

Room, 1 Queen Bed

Good

183 sq ft
Sleeps 2
1 Queen Bed

Deluxe Room, 1 Queen Bed

226 sq ft
Sleeps 2
1 Queen Bed

Junior Suite, 1 Queen Bed

431 sq ft
Sleeps 3
1 Queen Bed

Room, 1 Queen Bed, Terrace

205 sq ft
Sleeps 2
1 Queen Bed

Family Room, 1 Queen Bed

323 sq ft
Sleeps 3
1 Queen Bed

Room, 2 Twin Beds

Exceptional

183 sq ft
Sleeps 2
2 Twin Beds

Deluxe Room, Multiple Beds

Very good

258 sq ft
Sleeps 3
2 Twin Beds and 1 Double Sofa Bed

Junior Suite, 2 Twin Beds (Duplex)

431 sq ft
Sleeps 3
2 Twin Beds

Junior Suite, 2 Twin Beds (Scaramanzia)

667 sq ft
Sleeps 4
2 Twin Beds

Room, 2 Twin Beds, Terrace

Exceptional

205 sq ft
Sleeps 2
2 Twin Beds

Junior Suite, 1 Queen Bed

Sleeps 3
1 Queen Bed

Suite, 1 Bedroom

Sleeps 4
1 Queen Bed

Superior Room, 1 Queen Bed

Sleeps 2
1 Queen Bed

Superior Room, 2 Twin Beds

Sleeps 2
2 Twin Beds

Similar properties

Pool
Pet friendly
Free WiFi
Restaurant

$159 nightly

Jan 29 - Jan 30

Total with taxes and fees

About the neighborhood

Naples

A stay at Palazzo Caracciolo Naples places you in the heart of Naples, within a 15-minute walk of Spaccanapoli and Naples National Archaeological Museum. .This luxury hotel is 2.2 mi (3.5 km) from Molo Beverello Port and 2.7 mi (4.3 km) from Port of Naples.

What's nearby

Spaccanapoli - 7 min walk - 0.4 miles
Naples Cathedral - 7 min walk - 0.4 miles
Piazza Giuseppe Garibaldi - 8 min walk - 0.5 miles
Naples Underground - 8 min walk - 0.5 miles
Naples National Archaeological Museum - 12 min walk - 0.7 miles

Getting around

Piazza Cavour Station - 7 min walk
Naples (INP-Naples Central Rail Station) - 13 min walk
Naples Intl. Airport (NAP) - 56 min drive

Restaurants

‪Bar Schlemmer - ‬5 min walk
‪Lombardi 1892 - ‬6 min walk
‪Foria 46 - ‬4 min walk
‪Cafeteria Spaccanapoli - ‬5 min walk
‪I Buongustai - ‬6 min walk

About this property

Palazzo Caracciolo Naples

Luxury hotel with an indoor pool, 7-minute walk to Spaccanapoli

Palazzo Caracciolo Naples offers 145 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels.

Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a steam room, and a fitness center.

Guests under 14 years old are not allowed in the fitness facility or hot tub.

Make yourself at home in one of the 145 guestrooms featuring minibars and LCD televisions. Satellite television is provided for your entertainment. Private bathrooms with bathtubs or showers feature bidets and hair dryers. Conveniences include phones, as well as safes and desks.

Don't miss out on the many recreational opportunities, including an indoor pool, a steam room, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 8 meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.

Palazzo Caracciolo Naples has a restaurant serving breakfast, lunch, and dinner.

24-hour room service is available.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Property amenities

Internet

Available in all rooms: Internet access
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle on request for a surcharge
24-hour train station pick-up and drop-off shuttle (surcharge)
Cruise terminal shuttle (surcharge)
Ferry terminal shuttle (surcharge)
Valet parking on site (EUR 30 per day)

Food and drink

Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Snack bar/deli

Things to do

Gym
Indoor pool
Steam room
Stereo
TV in common areas

Family friendly

Indoor pool
Laundry facilities
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance

Business services

24-hour business center
8 meeting rooms
Computer station
Conference center

Outdoors

Garden
Terrace

Spa

Couples treatment rooms

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices in meeting rooms
Elevator (31 inch wide door)
Smooth flooring in room
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk (47 inches high)
Wheelchair-accessible restaurant
Wheelchairs on site

3 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 1500
Designated smoking areas (fines apply)
No plastic coffee stirrers
No plastic drinking straws
Reusable cups
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Pillow menu
Premium bedding

Bathroom

Bathrobes
Bathtub or shower
Bidet
Hair dryer
Private bathroom
Slippers
Towels provided

Entertainment

LCD TV with premium satellite channels

Food and drink

24-hour room service
Free bottled water
Minibar

Air conditioning (climate-controlled)
Cleaning products are eco-friendly
Connecting rooms available
Desk
Desk chair
Eco-friendly toiletries
Free daily newspapers
Iron/ironing board
Laptop workspace
LED lighting
Phone
Safe
Soundproofed rooms
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, airport, and train station (surcharges may apply); to arrange pick-up, contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 1 to April 30:

Swimming pool

The following facilities are closed on Monday and Sunday:

Full-service spa
Sauna
Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per day

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

1 total (up to 11 lbs per pet)

Food and water bowls are available

Children and extra beds

Children are welcome

2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: EUR 150 per stay
A tax is imposed by the city: EUR 5.00 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

Fee for buffet breakfast: approximately EUR 15 per person
Airport shuttle fee: EUR 30 per vehicle (one-way, maximum occupancy 3)
Valet parking fee: EUR 30 per day
Pet fee: EUR 20 per pet, per day
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
Spa fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property Registration Number IT063049A13CX7WUL5

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

A car is not required for transportation to and from this property

Guests under 14 years old are not allowed in the fitness facility or hot tub

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

MGallery Caracciolo Napoli

MGallery Palazzo Caracciolo Napoli

Palazzo Caracciolo Napoli MGallery

Palazzo Caracciolo Napoli MGallery Collection

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Palazzo Caracciolo Napoli MGallery Sofitel Naples

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Palazzo Caracciolo Naples Reviews

8.6

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

10/10 Excellent

Sharyanne

Oct 27, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never found the gym.

Stayed 5 nights in Oct 2025

6/10 Okay

Catherine Mary

Oct 26, 2025

Stayed 4 nights in Jul 2025

6/10 Okay

Yuval

Traveled with partner

Oct 13, 2025

Liked: Staff & service, amenities, property conditions & facilities

Disliked: Cleanliness

staff is great, room was extremely basic. area around was safe at all. but naples isnt safe in general so it was relatively safer.

Stayed 1 night in Jul 2025

10/10 Excellent

Nicholas

Sep 25, 2025

Stayed 1 night in Sep 2025

10/10 Excellent

Tatyana

Traveled with family

Sep 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

very beautiful hotel

Stayed 2 nights in Aug 2025

10/10 Excellent

Audrey

Traveled with family

Sep 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel staff was very friendly and helpful. Located in the newer part of Naples close to shopping and restaurants.

Stayed 1 night in Sep 2025

6/10 Okay

paul

Traveled with partner

Sep 6, 2025

Disliked: Property conditions & facilities

The bed was uncomfortable, shower drain was very very slow .

Stayed 1 night in Sep 2025

6/10 Okay

Lena

Sep 2, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Rooms were quite spacious, clean and modern. Two things that we really didn't like. 1- the air conditioner never reached a cold temperature. 2- the shower tub had mold growth on the corners and glass1

Stayed 7 nights in Aug 2025

10/10 Excellent

Farzad

Traveled with family

Aug 23, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice hotel in a perfect location, rooms are clean, very nice staff!

Stayed 1 night in Aug 2025

2/10 Terrible

Raj

Traveled with family and small children

Aug 20, 2025

Disliked: Staff & service, amenities, property conditions & facilities

We have 2 rooms back side with no sunlight, windows has view of restaurant, covered by canopy. 3 days we come only for late sleep, feel sad when go in rooms , breakfast joke no potatoes , they bring check middle of breakfast force to sign , like I am running away. My fiancé came with me one day she not want breakfast they watching her are she having breakfast . Never recommend

Stayed 3 nights in Aug 2025

10/10 Excellent

Adedayo Adewole

Traveled with family

Aug 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I can’t help but commend the incredible staff at this hotel for making our stay as comfortable and enjoyable as possible. When my daughter felt uneasy the first night, they went above and beyond by upgrading us to interconnecting rooms—an act of kindness that truly made a difference. Every member of the team was consistently helpful and attentive throughout our stay. A well-deserved five-star recommendation for their outstanding hospitality.

Stayed 4 nights in Aug 2025

4/10 Poor

Danielle

Traveled with partner

Aug 11, 2025

Liked: Cleanliness, staff & service

Disliked: Amenities

Does not have a pool despite a swimming pool being mentioned multiple times on the Expedia page. Annoyingly only just seen that someone else has talked about this in a review from December - and yet the page has still not been updated. Has a jacuzzi in their spa area which was closed when we were there. Room was large but not inviting - it felt in much need of work with chipped furniture, wardrobe doors coming off hinges and limescale covering all the bathroom fixtures. Air con wasn’t great. Not as luxurious as made out online. Common areas of hotel were quite nice but very business focused. Confusing layout with confusing signage, wasn’t that easy to find our room. Staff were polite. Not in a very nice area. As others have said, I would recommend skipping Naples altogether and heading straight to Sorrento/Amalfi coast/Capri. If a night in Naples is required then I would recommend a stay by the coast, in the area near Castel dell’Ovo, for a much more enjoyable experience.

Stayed 2 nights in Jul 2025

4/10 Poor

Jeniffer

Traveled with group

Aug 6, 2025

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

I honestly cannot commend the staff more. The staff at the hotel is resourceful and cordial, especially Carmine, the receptionist,s and Alessandro, the busboy, but the overall experience was extremely disappointing. There is no WIFI in the rooms, I repeat no WIFI a common feature in most hotels now. We asked serveral times and always received the same response ,,,, "Let's see, we are working on it" etc. It seemed like a script that a corporation had told them to say whenever a guest complains about it. There is only WIFI in common areas. If you want WIFI don't stay at this hotel property. To make matters worse, there was a construction ( we have a video) all night long the first night we got there, and we were not able to sleep. The next day, they blamed the air conditioner. Not cool. Don't pay for the "balcony" as the view is basically the back of the building and not worth it. Hugely disappointed and would have preferred a refund and to stay somewhere else. The hotel does not have a pool as the images suggest and the features list. It was a small sauna that you have to pay additionally for. Very misleading. Exdpedia should adjust the features and images for this hotel because it does not match its claims. Again, If I could have gotten a refund I would have stayed somewhere else.

Stayed 5 nights in Jul 2025

8/10 Good

DIANA

Traveled with partner

Aug 3, 2025

Liked: Property conditions & facilities

The hotel is very nice. Our room was very clean and comfortable. Hotel has a beautiful section for dining. We had breakfast included which was an amazing spread. Location is well suited for exploring the historical sites however we questioned whether it was safe for walking… Most of the staff was very helpful and friendly. My experience with the reception area wasn’t pleasant. Not so helpful at checkout, rude, seemed also impatient.

Stayed 3 nights in Jul 2025

10/10 Excellent

Jean-Louis

Aug 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2025

10/10 Excellent

Aaron

Traveled with family

Jul 23, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was a very nice hotel smack in the middle of a pigeon’s paradise. The streets are dirty, the city is loud. Do not attempt (women) walking the city in open toed footwear.

Stayed 1 night in Jul 2025

10/10 Excellent

Natalia

Jul 6, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2025

8/10 Good

Brandy

Traveled with partner

Jun 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was memorable being in such a historic building. We had a nice evening in the bar in the covered courtyard. Our room was good and we had what we needed.

Stayed 2 nights in Jun 2025

10/10 Excellent

Elizabeth

Traveled with family

Jun 15, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This is a gem in Naples. Highly recommend.

Stayed 2 nights in Jun 2025

10/10 Excellent

Anthony, Atlanta

Jun 12, 2025

Stayed 1 night in May 2025

10/10 Excellent

susan

Traveled with partner

Jun 8, 2025

Liked: Cleanliness, amenities

The hotel service was extremely nice. The lobby, bar and restaurant were all updated and looked great. The room was very comfortable but a bit worn. The door had scratches all over it. It would have been nice to have a coffee pot in the room with pods. Breakfast was wonderful.

Stayed 2 nights in Jun 2025

8/10 Good

IRFAN

Jun 8, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 3 nights in May 2025

6/10 Okay

Hannah

Jun 5, 2025

Liked: Cleanliness

Disliked: Staff & service

Rooms were okay, they were clean and served a purpose. Would not recommend Naples to anyone - it is very disappointing as a city and not as nice as the other cities in Italy. There is very high unemployment in Naples, graffiti everywhere and rubbish overflowing. The front desk was rude on arrival and the waitress at breakfast was very rude to us when we explained that we had free breakfast and had paid extra for this online - she phoned the front desk and spoke in Italian to him saying “free breakfast, bla bla bla” which was extremely rude. We then had to go to the front desk to clarify and he was also rude and spoke in Italian to a bystander (presumingly about us by the tone of his voice). They do not seem to like the English very much there. Go to Sorrento - it is absolutely lovely, the people there are friendlier, the atmosphere is wonderful, food is better and the sunsets are stunning.

Stayed 3 nights in May 2025

8/10 Good

John, OAKLAND

Traveled with partner

Jun 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is the place to stay if you want a nice hotel with big rooms and friendly staff. The area around it is not great but the staff helped us get taxis and it felt safe while on the grounds. Breakfast was very good but not amazing. Taxis about 15 Euros to get to most places My brother stayed at the Renaissance which seemed like a nicer hotel (great upstairs rooftop bar/restaurant) but he paid $200 more per night. We were in town for his son’s event so he wanted a fancy place

Stayed 2 nights in Jun 2025

10/10 Excellent

Laura

Traveled with family

May 23, 2025

Liked: Cleanliness, property conditions & facilities

The rooms are very clean and comfortable! The staff is very nice and helpful.

Stayed 1 night in May 2025

Palazzo Caracciolo Naples

Choose dates to view prices

Photo gallery for Palazzo Caracciolo Naples

Reviews

Popular amenities

Explore the area

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

View all photos for Junior Suite, 1 King Bed (Duplex)

Junior Suite, 1 King Bed (Duplex)

View all photos for Junior Suite, 1 King Bed (Nobili)

Junior Suite, 1 King Bed (Nobili)

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed

View all photos for Room, 1 Queen Bed, Terrace

Room, 1 Queen Bed, Terrace

View all photos for Family Room, 1 Queen Bed

Family Room, 1 Queen Bed

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds

View all photos for Deluxe Room, Multiple Beds

Deluxe Room, Multiple Beds

View all photos for Junior Suite, 2 Twin Beds (Duplex)

Junior Suite, 2 Twin Beds (Duplex)

View all photos for Junior Suite, 2 Twin Beds (Scaramanzia)

Junior Suite, 2 Twin Beds (Scaramanzia)

View all photos for Room, 2 Twin Beds, Terrace

Room, 2 Twin Beds, Terrace

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Superior Room, 1 Queen Bed

Superior Room, 2 Twin Beds

Similar properties

Royal Continental Hotel Naples

About the neighborhood

Naples

What's nearby

Getting around

Restaurants

About this property

Palazzo Caracciolo Naples

Awards and affiliations

Property amenities

Internet

Parking and transportation

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Renovations and closures

Access methods

Pets

Children and extra beds