Located in Naples (Naples City Centre), Duomo Hermes Relais is within a 10-minute walk of Spaccanapoli and Gulf of Naples. .This luxury guesthouse is 0.7 mi (1.1 km) from Port of Naples and 0.6 mi (0.9 km) from Naples Underground.
University of Naples Federico II - 3 min walk - 0.2 miles
Naples Underground - 8 min walk - 0.5 miles
Piazza Giuseppe Garibaldi - 8 min walk - 0.5 miles
Port of Naples - 13 min walk - 0.7 miles
Getting around
Via Marina - Duomo Tram Stop - 2 min walk
Naples Central Station - 16 min walk
Naples Intl. Airport (NAP) - 21 min drive
Restaurants
L'Antica Pizzeria da Michele - 5 min walk
Bar N'Amore è Cafè - 1 min walk
Pizzeria Passiona Mij - 6 min walk
Pizzeria D'Angeli - 5 min walk
Bowl Napoli - 5 min walk
About this property
Duomo Hermes Relais
Duomo Hermes Relais offers 7 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. 36-inch flat-screen televisions come with cable channels.
Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access.
Make yourself at home in one of the 7 air-conditioned rooms featuring minibars and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Featured amenities include dry cleaning/laundry services, luggage storage, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
24-hour roundtrip airport shuttle (surcharge)
Conveniences
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
4 steps to reach entrance
Bathroom emergency pull cord
Elevator (31 inch wide door)
Handrails in stairways
Hardwood flooring in room
Well-lit path to entrance
More
Smoking not allowed
Room amenities
Bedroom
Down comforter
Hypo-allergenic bedding
Premium bedding
Bathroom
Designer toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
36-inch flat-screen TV with cable channels
Food and drink
Coffee/tea maker
Minibar
More
Air conditioning
Desk
Heating
Laptop workspace
Safe
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee: EUR 30 for check-in between 8:00 PM and midnight
Minimum check-in age: 18
Check-out
Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 25
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 2:00 PM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Cribs (infant beds) are available for EUR 10.0 per day
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: EUR 50.00 per vehicle (one-way)
Late check-in fee: EUR 30 for check-in between 8:00 PM and midnight
Late check-out fee: EUR 25 (subject to availability)
Crib (infant bed) fee: EUR 10.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Property is also known as
Hermes Inn Apartments Napoli
Hermes Inn Apartments
Hermes Inn Apartments Napoli Naples
Hermes Inn Apartments Napoli
Hermes Napoli Naples
Hermes Napoli
Guesthouse Hermes Inn Apartments Napoli Naples
Naples Hermes Inn Apartments Napoli Guesthouse
Guesthouse Hermes Inn Apartments Napoli
Hermes Inn Apartments Napoli Naples
Duomo Hermes Relais Naples
Hermes Inn Apartments Napoli
Duomo Hermes Relais Guesthouse
Duomo Hermes Relais Guesthouse Naples
Duomo Hermes Relais Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
We're happy about the property, very clean . Convenient to shops and restaurants. Transportation, just 2 minutes walk to Metro train and 15 minutes walk to the pier for ferry.
Really great location, next to the main station. Very comfortable and easy check in/out process.
One thing to bear in mind, the location is near a lot of sketchy looking characters, didn’t feel that safe walking at night.
Our stay was great. We did a remote check in which was easy to follow and the hotel manager assisted us with the process. The room was a good size and we really liked the complimentary water and coffee.
When planning the next phase of our trip, they were really helpful with giving us advice of where to go and prices for ferries to the Amalfi.
Overall it was a great place to stay in Naples
The manager was great! Gave us a guide of what to do in naples and some restaurant recs. The service was nice and I enjoyed the room. They had coffee and snacks for those who want it.
Didn’t like admitting self with multiple steps. OK once you figured it out. The room was clean and modern. We only stayed in that area for pickup the next morning.
We enjoyed our stay here for a few nights exploring Naples and surrounding areas!
The hotel is located around 10-15 walk from main train station. It was around 15 minute walk to the port where you can take a boat to Procida, Capri etc.
Its easily walkable to all the tourist sights & shopping areas from here.
The hotel was in a quiet courtyard so still managed to get a good sleep in busy Naples!
The reception staff were great - using whatsapp to communicate and can keep your bags here on check out day when we had a later flight.
We had bottled water on the first day, but this wasnt replenished on the other days which was maybe the only downside.
The hotel is very close to the Duomo and easily accessible by metro. However, make sure to read the email about the self-check-in process before you arrive. While the facilities are new, the cleanliness was lacking. I found individual hairs on the bed and a hairball under the sliding door.
The location was in the flight path of jets.. overhead frequently, and on a very busy/loud street. The AC did not work, and not even a fan was provided. We left early and were unable to receive any refund. Beware!!
Great location in the city. Close to key areas for food and travel. The completely virtual check in worked ok for us (maybe trickier for less digitally confident people). The room was basic but clean and comfortable. Had a couple of small issues that didn't get fixed but we knew we'd booked a relatively basic stay so nothing that drastically impacted our stay. The walls are quite thin so you're reliant on self aware guests in other rooms which we did have. I'd recommend staying again if you're just looking for a place to put your head down at the end of the day but if you're looking for something more it might not be for you. Our contact on WhatsApp was very helpful and could sort out taxis for the morning etc, but again a couple of issues weren't sorted while we were there.
The room was great! it was somewhat small but ok for one person. they gave me two free bottles of water in the fridge and the bathroom was very clean and small but had enough counterspace.
my only complaint would be about the reception. I tried going to reception around 5pm on sat - when they're supposed to be open, however, no one was there. the person to contact on Whatsapp was fairly responsive but not when I absolutely needed it- like when I needed to check out. overall though, I'd stay here again