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Grand Hotel Santa Lucia

4.0 star property

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Photo gallery for Grand Hotel Santa Lucia

Exterior
Terrace/patio
Aerial view
Property amenity
Daily continental breakfast (EUR 20 per person)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Pet friendly

Explore the area

View in a map
Via Partenope 46, Naples, NA, 80121
  • Place, Via Partenope
    ‪1 min walk‬
  • Place, Lungomare Caracciolo
    ‪2 min walk‬
  • Place, Piazza del Plebiscito
    ‪8 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Double Room

Premium bedding, down comforters, minibar, in-room safe

Standard Double Room

9.8 out of 10
Exceptional
(18 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room, Sea View

Deluxe Room, Sea View | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, Sea View

9.8 out of 10
Exceptional
(17 reviews)
  • 237 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite

Suite | Premium bedding, down comforters, minibar, in-room safe

Suite

10.0 out of 10
Exceptional
(5 reviews)
  • 323 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Double Room Single Use

Premium bedding, down comforters, minibar, in-room safe

Double Room Single Use

9.4 out of 10
Exceptional
(3 reviews)
  • 194 sq ft
  • Sleeps 1
  • 1 Double Bed

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About the neighborhood

Naples

With a stay at Grand Hotel Santa Lucia, you'll be centrally located in Naples, just a 4-minute walk from Lungomare Caracciolo and 6 minutes by foot from Castel dell'Ovo. .This luxury hotel is 0.7 mi (1.1 km) from Piazza del Plebiscito and 2.1 mi (3.3 km) from Port of Naples.

What's nearby

  • Via Partenope - 1 min walk - 0.0 miles
  • Lungomare Caracciolo - 2 min walk - 0.1 miles
  • Via Chiaia - 5 min walk - 0.3 miles
  • Castel dell'Ovo - 7 min walk - 0.4 miles
  • Piazza del Plebiscito - 8 min walk - 0.5 miles

Getting around

  • Montesanto Station - 6 min drive
  • Chiaia - Monte di Dio Station - 10 min walk
  • Naples Intl. Airport (NAP) - 46 min drive

Restaurants

  • ‪Antonio & Antonio - ‬2 min walk
  • ‪Fresco - ‬1 min walk
  • ‪Gino Sorbillo Lievito Madre al Mare - ‬3 min walk
  • ‪28 Posti Bistrot con Gusto - ‬2 min walk
  • ‪Hachè - ‬2 min walk

About this property

Grand Hotel Santa Lucia

Luxury hotel with a fitness center and a 24-hour front desk
Grand Hotel Santa Lucia offers 88 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. Smart televisions come with digital channels and pay movies.

Bathrooms include bathtubs or showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, bidets, and hair dryers. This Naples hotel provides wireless Internet access for a surcharge. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 88 air-conditioned rooms featuring minibars and Smart televisions. Your bed comes with down comforters and premium bedding. Wireless internet access (surcharge) keeps you connected, and digital programming is available for your entertainment. Private bathrooms have jetted bathtubs and rainfall showerheads.
Enjoy recreational amenities such as a fitness center and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Grab a bite to eat at il Pavone, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Continental breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Naples? This hotel has 969 square feet (90 square meters) of space consisting of a conference center and 6 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Il Pavone - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Valet parking on site (EUR 25 per night)

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: EUR 20 for adults and EUR 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • il Pavone

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • High chair
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business center
  • Conference center (969 square feet of space)

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1906
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Jetted bathtub or rainfall showerhead
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Pay movies
  • Smart TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25.00 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 40 lbs per pet
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 20 for adults and EUR 20 for children
  • Airport shuttle fee: EUR 65.00 per vehicle (one-way)
  • Valet parking fee: EUR 25 per night
  • Pet fee: EUR 25.00 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT063049A14RW8B3M3

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Grand Hotel Santa Lucia
Grand Hotel Santa Lucia Naples
Grand Santa Lucia
Grand Santa Lucia Naples
Grand Hotel Naples
Grand Hotel Santa Lucia Hotel
Grand Hotel Santa Lucia Naples
Grand Hotel Santa Lucia Hotel Naples

Grand Hotel Santa Lucia Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 553 out of 963 reviews
Rating 8 - Good. 284 out of 963 reviews
Rating 6 - Okay. 81 out of 963 reviews
Rating 4 - Poor. 35 out of 963 reviews
Rating 2 - Terrible. 10 out of 963 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Gillian

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Rooms were lovely. Spotless and large. We found the staff at the front desk to be sadly lacking in “service with a smile”. We got no concrete help with concierge questions. In fact they appeared to be rather fed up with tourists in general which was a great pity as the hotel was beautifully appointed by the sea so a wonderful place to have a gelato gazing at all the boats and very safe.
Stayed 3 nights in Sep 2025

10/10 Excellent

Graziella

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Aug 2025

10/10 Excellent

Tuesday

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel in a fantastic area. The hotel staff were lovely and helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

Nadene

Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Grece

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Masakatsu

Stayed 4 nights in Aug 2025

10/10 Excellent

Ubah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, very nice location and amazing staff
Stayed 2 nights in Jul 2025

6/10 Okay

Donald

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Dimitrios, London

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Lania

Liked: Cleanliness, staff & service, property conditions & facilities
New home base in Naples. Lovely modern renovation and amenities.
Stayed 1 night in Jul 2025

10/10 Excellent

radia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 2 nights in May 2025

6/10 Okay

Junaid

Liked: Cleanliness
Buffet Breakfast was below average for a hotel of this calibre , definitely don’t pay extra to include breakfast. Rooms were good. But the pictures of the rooms don’t match what you get !!! On Expedia
Stayed 5 nights in Jun 2025

10/10 Excellent

Milda

Stayed 1 night in Jun 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing and it’s truly a five star hotel. The rooms are huge with marble floors. There were two showers in the room with six different shower heads. Breakfast was excellent and included and very convenient to do our tours to Capri and Amalfi. You should write the con the name, Anthony Anthony my name. DARIO, Francisco, Luigi marine staff is the best
Stayed 2 nights in Jun 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in magnificent location. Service and food top rate.
Stayed 2 nights in Jun 2025

8/10 Good

Anthony

Stayed 3 nights in Jun 2025

10/10 Excellent

Debra

Stayed 1 night in May 2025

6/10 Okay

Katherine

Traveled with family
Liked: Cleanliness, property conditions & facilities
I had one night in Naples and decided to try this hotel. The location is fabulous - right on the water, Vesuvius looming. My room was expensive — $440 or so. I was on the ground floor facing the airshaft. Nice room but small and dark and $400+? The lobby is nice, the included breakfast was excellent. The front desk staff were bored verging on surly. I’d just spent 2 weeks in other Italian hotels, for the most part a happy welcoming experience. This one was a disappointment.
Stayed 1 night in May 2025

10/10 Excellent

Larry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. The breakfast was excellent. Good dining choices nearby.
Stayed 2 nights in May 2025

10/10 Excellent

Matthew

Stayed 6 nights in May 2025

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities
great location for walking and dining and the hotel is beautiful!
Stayed 1 night in May 2025

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, amenities
Excellent Hotel in a great area of Naples Service was very friendly and helpful with recommendations for Restaurants and destinations! I would recommend this hotel. Thank you!!!!
Stayed 6 nights in Apr 2025