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Grand Hotel Europa

3.0 star property

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Photo gallery for Grand Hotel Europa

Front of property
Interior
Reception
Interior detail
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • Room service
  • 24/7 front desk
  • Housekeeping
$94
$76 nightly
$94 total
Total with taxes and fees
Dec 18 - Dec 19

Explore the area

View in a map
Corso Meridionale 14, Naples, NA, 80143
  • Place, Piazza Giuseppe Garibaldi
    ‪7 min walk‬
  • Place, Spaccanapoli
    ‪10 min walk‬
  • Place, Port of Naples
    ‪3 min drive‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪4 min drive‬

Room options

View all photos for Duplex with mezzanine/room with loft

Duplex with mezzanine/room with loft | Premium bedding, down comforters, in-room safe, individually decorated

Duplex with mezzanine/room with loft

8.8 out of 10
Excellent
(3 reviews)
  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed and 1 Twin Sofa Bed OR 1 Double Bed and 2 Twin Beds

View all photos for Triple Room

Triple Room | Premium bedding, down comforters, in-room safe, individually decorated

Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 226 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Double Room Single Use

Double Room Single Use | Premium bedding, down comforters, in-room safe, individually decorated

Double Room Single Use

10.0 out of 10
Exceptional
(2 reviews)
  • 172 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Premium bedding, down comforters, in-room safe, individually decorated

Standard Double or Twin Room

8.2 out of 10
Very good
(32 reviews)
  • 172 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Family Room | Premium bedding, down comforters, in-room safe, individually decorated

Family Room

8.8 out of 10
Excellent
(10 reviews)
  • 269 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Single Room

Single Room | Premium bedding, down comforters, in-room safe, individually decorated

Single Room

8.6 out of 10
Excellent
(14 reviews)
  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Deluxe Quadruple Room, Balcony, City View | Balcony
Sun&City Naples
  • Free WiFi
  • Air conditioning
  • Business services
  • Extra beds/cribs
4.7 out of 5, Exceptional, 3 reviews
$114 nightly
The price is $134
Dec 18 - Dec 19
Total with taxes and fees
Sun&City Naples

About the neighborhood

Naples

With a stay at Grand Hotel Europa, you'll be centrally located in Naples, within a 5-minute drive of Spaccanapoli and Naples National Archaeological Museum. .This hotel is 3.3 mi (5.3 km) from Port of Naples and 2.3 mi (3.7 km) from Via Toledo.

What's nearby

  • Corso Umberto I - 5 min walk - 0.3 miles
  • Piazza Giuseppe Garibaldi - 7 min walk - 0.4 miles
  • Spaccanapoli - 10 min walk - 0.6 miles
  • Naples Underground - 18 min walk - 1.0 mile
  • Port of Naples - 3 min drive - 1.4 miles

Getting around

  • Naples (INP-Naples Central Rail Station) - 3 min walk
  • Piazza Garibaldi Station - 5 min walk
  • Naples Intl. Airport (NAP) - 5 min drive

Restaurants

  • ‪Eccellenze costiera - ‬3 min walk
  • ‪Chalet Ciro - ‬4 min walk
  • ‪Caffe' Mexico - ‬4 min walk
  • ‪Cuori di Sfogliatella - ‬2 min walk
  • Grand Hotel Europa

About this property

Grand Hotel Europa

Hotel with a restaurant, near Port of Naples
Grand Hotel Europa offers 89 accommodations with safes and hair dryers. Each accommodation is individually decorated. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Stay in one of 89 guestrooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature bidets and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and gift shops/newsstands. Additional features at this hotel include a communal living room, a banquet hall, and a vending machine.
Enjoy Italian cuisine at La Falena, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Continental breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and 4 meeting rooms.
A hosted evening meal is available for a surcharge daily (reservations required).
La Falena - This restaurant specializes in Italian cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: EUR 12.90 for adults and EUR 12.90 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of EUR 29.90; reservation required
  • Snack bar/deli

Restaurants on site

  • La Falena

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4 meeting rooms
  • Business center
  • Computer station
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1900
  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Up to 22 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 12.9 for adults and EUR 12.9 for children
  • Late check-out fee: EUR 35.00 (subject to availability)
  • Rollaway bed fee: EUR 10.0 per night
  • Hosted evening meal: EUR 29.90

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Europa Grand
Europa Grand Hotel
Grand Europa Hotel
Grand Europa Naples
Grand Hotel Europa Naples
Hotel Grand Europa
Grand Hotel Europa Hotel
Grand Hotel Europa Naples
Grand Hotel Europa Hotel Naples

Grand Hotel Europa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 301 out of 1001 reviews
Rating 8 - Good. 461 out of 1001 reviews
Rating 6 - Okay. 171 out of 1001 reviews
Rating 4 - Poor. 45 out of 1001 reviews
Rating 2 - Terrible. 23 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Tina

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Luckily we only had one night here. Although the hotel was clean and the staff friendly and helpful, the rooms were very drab and uninviting and not somewhere you wanted to be in for long. The room next door was very noisy and sounded like children running around. We were informed that not all the rooms belonged to the hotel, but they did move us to a quiter room. The area around felt unsafe, especially for two women and was extremely dirty, litter everywhere. I would not recommend this area to stay in.
Stayed 1 night in Sep 2025

8/10 Good

Griselda

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

John, Moncton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked my choice as it was near the central train station.
Stayed 2 nights in Sep 2025

8/10 Good

Alexaha

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2025

8/10 Good

Sergiusz

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

4/10 Poor

Wennietanoron, Ft Covington

Traveled with family
Our airline went on strike and we had to leave early or risk getting stuck in Italy for 5 more days. Hotel refused to reimburse us for checking out early, was disappointing for a unique situation.
Stayed 1 night in Aug 2025

10/10 Excellent

Samuela

Traveled with group
Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Emma

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Inside the hotel was great. The staff was very pleasant and accommodating. Since it’s near the central train station the streets around felt a little chaotic and dirty, but the hotel was lovely.
Stayed 1 night in Aug 2025

10/10 Excellent

yolanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were ver pleased with everything thank you
Stayed 2 nights in Aug 2025

6/10 Okay

Harmeet

Traveled with family
Liked: Cleanliness, staff & service
It’s a well connected hotel near Train station. But the area is very dirty ,smelly around it. So many beggars and illegal migrants roam around. Felt unsafe specially in the night. The hotel staff is very good both the lady and the young man. Stay there if u wanna explore Pompei ,Positano etc and come on time in the night.
Stayed 3 nights in Jul 2025

6/10 Okay

Adrien

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bad neighborhood
Stayed 1 night in Jul 2025

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! Safe and convenient location next to the train station. Friendly staff that were very accommodating. We also really appreciated that on checkout day, they held our luggage while we toured around the city.
Stayed 1 night in Jul 2025

4/10 Poor

Shannon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not good, do not recommend

Asked for a quiet room, but got a room right by the stairs. It was very noisy as people went up and down the stairs all day. The hotel does not have an elevator from 2nd to 3rd floor, and the stairs are narrow. The room was poorly maintained. There were many broken items. To the hotel owner: Do you not have money to buy new hangers? Now, the neighborhood - The hotel is located by Napoli Centrale. The neighborhood is sketchy, full of migrants from Africa. I think the price is too high for what is offered.
Stayed 5 nights in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was pleasantly surprised to be able to check in earlier. The staff were great at giving advice on where to visit as we were only staying 1 night and a great restaurant recommendation. The hotel was great and would definitely stay again.
Stayed 1 night in Jul 2025

8/10 Good

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Kay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Took my money before I arrived.

The hotel was quite nice and very convenient location for the central station. But I had elected to pay at the hotel...yet they took money from my credit card two days before I arrived. They said this was to guard against fraud. But Ive never had another hotel do that...and I travel a lot. They should just make it clear they want payment up front...that would be fine. But to just take it with no warning is totally unacceptable to me.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacation

Breakfast was amazing every morning, the restaurant for the lunch and dinner not that great. But for how old the hotel is, everything is good shape, comfortable, housekeeping was great. Area around the train station is real gritty, but the hotel was worth the stay
Stayed 6 nights in Jul 2025

8/10 Good

Maria

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Hotel is clean and comfortable. The location is like a slum. Dirty and smells like urine. Lot of homeless people and graffiti everywhere.
Stayed 1 night in Jul 2025

8/10 Good

Keith W

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Very new to the train station lots of homeless people. Congested walking area garbage all over the place very filthy. The property itself was clean.
Stayed 1 night in Jul 2025

8/10 Good

Adrian O

Liked: Cleanliness, amenities, property conditions & facilities
The stuff was very nice
Stayed 2 nights in Jun 2025

8/10 Good

Adrian O

Liked: Cleanliness, property conditions & facilities
The stuff was very nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpful, friendly and communicative staff

Really friendly and helpful staff. Lots of communication and they were able to help us out with a travel cot, non-smoking room and even a last minute late check out. Breakfast was excellent - best coffee I’ve ever had at a hotel breakfast. While the area around the station was a little busy it didn’t disturb us and we never felt unsafe.
Stayed 1 night in Jul 2025

6/10 Okay

Monica

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Clean, convenient, working AC, close to the central station. Did not have the shared access to a fridge as advertised, however the main desk said they had a fridge they could keep things for us and since it was a 24hr desk, then we would always have access if we needed our items. Also didn’t have a water dispenser as advertised. Thankfully there’s plenty of water fountains all over town to refill your bottle. Overall not bad. Area around is dirty and rundown for sure with sus people around. However, they never bothered and kept to themselves. Never felt unsafe but for sure need to keep aware of your surroundings.
Stayed 4 nights in Jul 2025

8/10 Good

Diana

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Clean room, good service, excellent breakfast. Very convenient location, just a 5 minutes waking to main station, with a lot of choices fast food. However around the hotel is very dirty and chaotic. If you don't care it is very good choice.
Stayed 3 nights in Jul 2025