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Eurostars Hotel Excelsior

Property class: 4

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Photo gallery for Eurostars Hotel Excelsior

An outdoor patio with white furniture, beige umbrellas, and a view of the sea.
A multi-story hotel with a classic architectural style, featuring balconies and large windows.
A spacious lobby with a grand piano, elegant chandeliers, and comfortable seating areas.
A spacious lobby with marble flooring, multiple seating areas, a grand piano, and a chandelier.
A waterfront hotel with multiple stories, a dock with boats, and a calm river.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
The current price is $199
$169 nightly
$199 total
Total with taxes and fees
Nov 15 - Nov 16

Explore the area

View in a map
Via Partenope 48, Naples, NA, 80121
  • Place, Via Partenope
    ‪1 min walk‬
  • Place, Gulf of Naples
    ‪1 min walk‬
  • Place, Castel dell'Ovo
    ‪5 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪18 min drive‬

Room options

View all photos for Classic Double Room

A hotel room with a large bed, a television, a chair, and a vase with flowers.

Classic Double Room

8.4 out of 10
Very good
(34 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Single Room

A hotel room with a bed, a desk with a lamp, a chair, a television, and a window with curtains.

Superior Single Room

8.4 out of 10
Very good
(6 reviews)
  • City view
  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

A hotel room with a large bed, a chandelier, a desk with a lamp, and a television.

Superior Double Room

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, Sea View

A hotel room with a bed, two armchairs, a desk with a lamp, a chair, a small table, and a large window with curtains.

Deluxe Double Room, Sea View

9.4 out of 10
Exceptional
(36 reviews)
  • Sea view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite, Sea View

A room with a sofa, armchairs, a glass coffee table, and a painting on the wall.

Junior Suite, Sea View

9.2 out of 10
Wonderful
(10 reviews)
  • Sea view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Suite, Sea View

A hotel room with a large bed, a bedside table with a vase of flowers, a television on a stand, and a view of the outdoors through the window.

Standard Suite, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite, Sea View

A hotel room with a large bed, a sofa, a small table, and a view of the city through a window.

Suite, Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite, Sea View

A hotel room with a large bed, a TV, a desk with a chair, and a view of the outdoors through large windows.

Executive Suite, Sea View

9.4 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double Room, Connecting Rooms

A hotel room with two beds, a desk with a chair, a TV, and a large window with a view of buildings.

Superior Double Room, Connecting Rooms

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds OR 4 Twin Beds

View all photos for Superior Triple Room

A hotel room with two beds, a desk with a chair, a TV, and a large window with a view of buildings.

Superior Triple Room

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double Room, 2 Bedrooms, Connecting Rooms

A hotel room with a bed, bedside table, lamp, and a framed picture on the wall.

Superior Double Room, 2 Bedrooms, Connecting Rooms

  • City view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Double Room Single Use

A hotel room with a bed, a desk with a lamp, a chair, a television, and a window with curtains.

Classic Double Room Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double Room Single Use

A hotel room with a large bed, a chandelier, a desk with a lamp, and a television.

Superior Double Room Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, Sea View

A hotel room with a bed, two armchairs, a desk with a lamp, a chair, a small table, and a large window with curtains.

Deluxe Double Room, Sea View

  • Bay view
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite, Sea View (Single Use)

A spacious living room with a wooden floor, a green sofa, a glass coffee table, and a chandelier.

Junior Suite, Sea View (Single Use)

  • Bay view
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Suite, Sea View (3 Pax)

A hotel room with a large bed, two chairs, a sofa, a desk with a lamp, and a chandelier.

Standard Suite, Sea View (3 Pax)

  • Bay view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite, Sea View (3 Pax)

A hotel room with a large bed, a TV, a desk with a chair, and a view of the outdoors through large windows.

Suite, Sea View (3 Pax)

  • Bay view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite, Sea View (3 Pax)

A hotel room with a large bed, a TV, a desk with a chair, and a view of the outdoors through large windows.

Executive Suite, Sea View (3 Pax)

  • Bay view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Similar properties

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  • Pool
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4.3 out of 5, Excellent, 1,498 reviews
$150 nightly
The price is $179
Nov 8 - Nov 9
Total with taxes and fees
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About the neighborhood

Naples

With a stay at Eurostars Hotel Excelsior, you'll be centrally located in Naples, steps from Gulf of Naples and 14 minutes by foot from Via Toledo. .This hotel is 0.2 mi (0.3 km) from Castel dell'Ovo and 0.5 mi (0.8 km) from Lungomare Caracciolo.

What's nearby

  • Via Partenope - 1 min walk - 0.0 miles
  • Gulf of Naples - 1 min walk - 0.1 miles
  • Castel dell'Ovo - 5 min walk - 0.3 miles
  • Piazza del Plebiscito - 8 min walk - 0.5 miles
  • Lungomare Caracciolo - 8 min walk - 0.5 miles

Getting around

  • Montesanto Station - 5 min drive
  • Chiaia - Monte di Dio Station - 12 min walk
  • Naples Intl. Airport (NAP) - 35 min drive

Restaurants

  • ‪desio gelato & pastry - ‬4 min walk
  • ‪Transatlantico - ‬5 min walk
  • ‪Diego Vitagliano - ‬4 min walk
  • ‪Donna Luisella | Ristorante Napoletano - ‬5 min walk
  • ‪Ristorante Pizzeria Marino - ‬3 min walk

About this property

Eurostars Hotel Excelsior

Eurostars Hotel Excelsior offers 122 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers and bidets. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 122 air-conditioned rooms featuring minibars and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs or showers and bidets.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and a ballroom.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a train station drop-off service for a surcharge, and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Eurostars Hotel Excelsior has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Train station drop-off shuttle (surcharge)
  • Self parking on site (EUR 30 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 30 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Portable hoist available
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1905
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renewable energy used
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Energy-saving switches used
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 60 per night
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 30 per person
  • Self parking fee: EUR 30 per day
  • Rollaway bed fee: EUR 60 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Excelsior Hotel Naples
Excelsior Naples
Excelsior Naples Hotel
Hotel Excelsior Naples
Naples Excelsior
Naples Excelsior Hotel
Naples Hotel Excelsior
Eurostars Hotel Excelsior Naples
Eurostars Hotel Excelsior
Eurostars Excelsior Naples
Eurostars Excelsior
Eurostars Excelsior Naples
Eurostars Hotel Excelsior Hotel
Eurostars Hotel Excelsior Naples
Eurostars Hotel Excelsior Hotel Naples

Eurostars Hotel Excelsior Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 634 out of 1002 reviews
Rating 8 - Good. 224 out of 1002 reviews
Rating 6 - Okay. 80 out of 1002 reviews
Rating 4 - Poor. 44 out of 1002 reviews
Rating 2 - Terrible. 20 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience staying here
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel near water
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice hotel. Would stay again
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel will not disappoint, great location to restaurants. Views from 7th floor bar/restaurant is amazing!!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property on the water in Naples.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t say enough about the location and how beautiful this hotel is. We truly enjoyed our amazing room and spectacular views during our stay. The staff are super friendly and helpful. Thanks again for a memorable experience.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast and good pizza close by.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great choice on the beautiful waterfront of Naples. Staff were very friendly, helpful and accommodating. The property was well maintained and extremely clean. Views from our room were spectacular. We were close to many restaurants and had a lovely walking path along the water.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was amazing with a beautiful view.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel in a great location. We had a suite which was outstanding .
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, luxurious hotel
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel restaurant staff were very friendly and food excellent.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very clean, shopping and restaurants are nearby in walking distance.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful waterfront view of the castle, boats, and Vesuvius. A 10 min walk from the start of Via Toledo (shopping / Spanish Quarters).
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a beautiful junior suite for 4 nights. Situated right on the bay, great area for walking and restaurants. We would definitely stay here again! Rooftop bar and restaurant- excellent
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful roof top bar with Vesuvius view.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent and the view was spectacular.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location close to restaurants and great rooms
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelsior Hotel's historic past and fabulous corner location makes it a wonderful place to enjoy the heart of Naples. The rooms are beautifully renovated, some with a tiny balcony overlooking the bay of Naples, are lovely. The hotel's roof-top bar has my favorite panoramic view of Vesuvius, Sorrento and Capri. A wonderful place to enjoy a relaxing moment after a day of touring.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast buffet and spacious room with an excellent view. Friendly staff too
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel in every way !!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful property. There are many options nearby. The rooftop restaurant is a bit stuffy and formal, but very accommodating. It is a nice sanctuary from the busy feel of Naples.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great views, lovely room and bathroom. Great breakfast, kind staff. Only negatives- bed mattress was too soft/old and in the entrance there is no ramp for luggage, you must go up some stairs.
Stayed 2 nights in Apr 2026