Don't judge a book by its cover! The entrance hallway to the building needs attention to be more welcoming, but once you get to the suites, they are fabulous. If you're staying here, try to check in during daylight if you’re unfamiliar with Naples. The neighborhood gets interesting at night, but just be alert as you would in any city and no problem.
The rooms are exactly as depicted in photos - extremely nice, modern, comfortable, and spacious. The building is secure and the rooms are located on the 5th floor. It can be a bit tricky to check-in, as the reception is on 2nd floor in Hotel Zara. I think they note second floor check in with the instructions. We were just not expecting the different hotel name so I am mentioning.
Staff is hospitable and nice. We were there one night before heading to the coast. The property is only 5 minutes walk from train station, which is super convenient. We were able to leave our bags with them while exploring Naples for the day.
Good value, walkable, solid accommodations!