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Comfort Zone Naples

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Balcony
Luxury Room, Sauna and Hot Tub | Egyptian cotton sheets, premium bedding, down comforters, in-room safe
Exterior
Luxury Room, Sauna and Hot Tub | Egyptian cotton sheets, premium bedding, down comforters, in-room safe
Luxury Room, Sauna and Hot Tub | Private spa tub

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Room service
  • Housekeeping

Explore the area

View in a map
Via Loggia Dei Pisani 25, Naples, NA, 80133
  • Place, Via Toledo
    ‪5 min walk‬
  • Place, Port of Naples
    ‪7 min walk‬
  • Place, Molo Beverello Port
    ‪8 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪6 min drive‬

Room options

View all photos for Comfort Room, Balcony

Comfort Room, Balcony | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Comfort Room, Balcony

  • City view
  • 249 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room

Classic Room | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Classic Room

  • 249 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Comfort Room, Balcony

Comfort Room, Balcony | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Comfort Room, Balcony

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Royal Room, Sauna

Royal Room, Sauna | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Royal Room, Sauna

  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Luxury Room, Sauna and Hot Tub

Luxury Room, Sauna and Hot Tub | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Luxury Room, Sauna and Hot Tub

  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, Balcony - Dependance

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Superior Room, Balcony - Dependance

10.0 out of 10
Exceptional
(1 review)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room with Balcony - Dependence

Deluxe Double Room with Balcony - Dependence | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Deluxe Double Room with Balcony - Dependence

  • City view
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, Kitchen and Whirlpool, City View - Dependance

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Comfort Room, Kitchen and Whirlpool, City View - Dependance

  • City view
  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

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About the neighborhood

Naples

A stay at Comfort Zone Naples places you in the heart of Naples, within a 10-minute walk of Port of Naples and Via Toledo. .This guesthouse is 0.5 mi (0.9 km) from Molo Beverello Port and 0.4 mi (0.6 km) from Spaccanapoli.
View more Guest Houses in NaplesOpens in a new window

What's nearby

  • Piazza del Municipio - 3 min walk - 0.2 miles
  • Via Toledo - 5 min walk - 0.3 miles
  • Spaccanapoli - 7 min walk - 0.4 miles
  • Port of Naples - 7 min walk - 0.4 miles
  • Molo Beverello Port - 8 min walk - 0.5 miles

Getting around

  • Università Station - 2 min walk
  • Napoli Marittima Station - 11 min walk
  • Naples Intl. Airport (NAP) - 27 min drive

Restaurants

  • ‪Gusto Marigliano - ‬4 min walk
  • ‪Vinecò Ristorante&Pizzeria - ‬3 min walk
  • ‪Kitebeer - ‬4 min walk
  • ‪Gran Caffè Pascucci - ‬1 min walk
  • ‪Signora Bettola - ‬3 min walk

About this property

Comfort Zone Naples

Comfort Zone Naples offers 9 accommodations with espresso makers and safes. These individually decorated accommodations include desks. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bidets, complimentary toiletries, and hair dryers.

This Naples guesthouse provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 9 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Your bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets.
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
Take advantage of the guesthouse's room service.
Featured amenities include express check-out, a safe deposit box at the front desk, and an elevator. A roundtrip airport shuttle is provided for a surcharge (available on request).
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 11:00 PM at scheduled times and on request

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 7 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Late check-in fee: EUR 15 for check-in between 8:00 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 7:00 PM
The check-in location differs from the property location; go to: [Via Loggia dei Pisani 25]
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property's breakfast is served at a nearby bar, located 5 meters away.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 100.00 per stay
  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 40 per room (one-way)
  • Late check-in fee: EUR 15 for check-in between 8:00 PM and midnight

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT063049B4ACOXJ69L

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Zone Naples Guesthouse
Comfort Zone Naples house
Comfort Zone Naples Naples
Comfort Zone Naples Guesthouse
Comfort Zone Naples Guesthouse Naples

Comfort Zone Naples Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 33 out of 58 reviews
Rating 8 - Good. 14 out of 58 reviews
Rating 6 - Okay. 6 out of 58 reviews
Rating 4 - Poor. 3 out of 58 reviews
Rating 2 - Terrible. 2 out of 58 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Akshubhitha

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
You get exactly what is advertised. My only hiccup was that the heat doesn’t turn on in the city of Rome till 15th Nov and I was cold before that 😅
Stayed 2 nights in Nov 2025

10/10 Excellent

Silvana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The room was beautiful! It had a sauna inside the room we were mind blown. Clean, well located simply amazing!
Stayed 1 night in Sep 2025

8/10 Good

Sunny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick easy check in. Woman working front desk was very nice. Great location to sites. Clean room, bed comfortable
Stayed 3 nights in Sep 2025

6/10 Okay

Daniella, Calexico

Disliked: Cleanliness, amenities, property conditions & facilities
It’s okay…to sleep one night and thats it. We arrived at 8pm and hotel is located in a dark alleyway.
Stayed 3 nights in Sep 2025

10/10 Excellent

BJ

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was perfect. The onsite staff were extremely accommodating. On our next stop in Naples we will be back. Thank you!
Stayed 1 night in Aug 2025

10/10 Excellent

William

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very spacious hotel rooms on a high floor in the city center. Despite this, was a very reasonable price and was very well kept.
Stayed 2 nights in May 2025

10/10 Excellent

Vonetta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, our room was very clean and well equipped with towels and drinks facilities. The host was lovely and online check in was straightforward. Don't let the street to the accommodation put you off because we didn't feel unsafe at any point. Ignore negatives and embrace it for what it is. We really enjoyed our stay and the host contacted me when I left my ID on departure overall a positive enjoyable experience and no regrets. Love the chaoticness that Naples has to offer!
Stayed 2 nights in May 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Find Somewhere Else to Stay

My husband and I booked a room with a sauna and spa tub at Comfort Zone planning on it being the grand finale to our Italy vacation. This place turned out to be not just the worst place that we stayed at in Italy, but the worst hotel experience of our lives. We settled down in our room and upon getting into the tub, I was immediately electrocuted when I turned on the jets. To make matters worse, the jets began spewing out massive amounts of brown scum all over my husband and I. We immediately got out, turned everything off, began draining the tub and got in the shower (which had black mold in it). As it drained, the jets turned back on, which sprayed water all over our room due to the lower water level of the tub. We frantically tried to turn them off, however, we were badly electrocuted each time we tried to press the button while being doused in scum water. Finally, the jets turned off on their own. At this point, the room and our luggage was completely water logged. My husband had to actually dump water out of his suitcase. We contacted the host, who refused to drive across town to help us due to it being late at night and a long drive. Frustrated, we got in bed to try to at least get a few hours of sleep. We were awoken to the horrible noise of the jets coming back on later in the night, which we again were electrocuted and unable to shut off. The host refused to help refund us the following morning and has been uncooperative with hotels.com requesting a refund for us.
The remaining scum left in the tub after draining it and some of the towels that we had to use to mop up the flooded floor and our luggage
The remaining scum left in the tub after draining it and some of the towels that we had to use to mop up the flooded floor and our luggage
One of the switches that failed to turn the tub’s jets off.
One of many black mold spots in the shower.
Stayed 1 night in May 2022

10/10 Excellent

Tianjiao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2022

10/10 Excellent

Pablo, San Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really nice small hotel in a very good location. At walking distance from most of Napoli's main attractions. Our room had a Jacuzzi and Sauna which we enjoyed very much. Annalisa was attentive, polite and courteous.
Stayed 3 nights in Sep 2021

10/10 Excellent

Jay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alexandra was extremely friendly and helpful. Location is in a business district, and perfectly located near the port of Mollo Beverello. I never once felt unsafe in our location, even at night. Definitely will stay again; hidden gem!
Stayed 1 night in Oct 2019

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

Amazing room! Gorgeous marble and mirror interiors with a lovely balcony. Hot tub and sauna were a great bonus, too!
Stayed 1 night in Sep 2019

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing stay in Napoli.

Nice room with high ceilings in an older apartment building. Very nice stay and nice attention from the staff. I requested a massage after a long flight and enjoyed one in-room before a nice dip in the jacuzzi. Recommend!
Stayed 1 night in Sep 2019

2/10 Terrible

Pierre

Disliked: Staff & service, room comfort

NOT RECOMENDED

Very disapointed. Booked for 5 nights. We had to seach for the check in office wich is located quite far from our room and not at the adress given, and after receiving a set of 3 keys (!) we had to take our luggage to the room .The breakfast is in a cafe and we had to cross a street with high traffic.The breakfast is very poor you get 1 warm beverage ,1 cold and one baked item ,when we asked for another coffee, we had to pay for it.The room itself was far from the promissed 25 sq meter. No phone,no closet,and the safe did not work.There is an empty tiny minibar and a kettle but no coffe or sugar.I cannot recomend that facility .
Stayed 5 nights in May 2019

4/10 Poor

Thiruchelvan

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

8/10 Good

Lester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Im not staying here again

The pwrsonnel was great, fast and attentive. The apartment is inside an office building and the check in, if after 6-7 pm, is a nightmare. You have to call and wait for somebody to bring a key. If it is cold or raining, you are screwed.
Stayed 2 nights in Oct 2018

6/10 Okay

Mario

Liked: Staff & service
Posizione ottima, troppi scalini nella camera, sono pericolosi
Stayed 1 night in May 2025

6/10 Okay

Taerik

Traveled with family
Disliked: Room comfort

Mwai…

Arrivée facilitée en dehors des horaires d ouverture, la suite n a que le spa dommage. Le choix a été fait de pars les avis mais bof literie abîmée le cadre est sympa le petit dej au bar d à côté juste horrible limite degueux. Impression mitigée mais si retour sur Naples le comfort zone ne sera pas choisi. J allais oublier les sms pour savoir si on a libéré la chambre à 08h du mat 😂😂 mais l accueil et la communication était sympas
Stayed 3 nights in Apr 2025

10/10 Excellent

Enrique

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hemos estado en total 4 noches en fechas y habitaciones distintas. Tiene 2 direcciones una en frente la otra con varias habitaciones. Escogí este B&B porque me pareció una zona dónde podíamos ir caminando a todas partes (centro, vía Toledo, Quarterie español, plebiscito y coger ferrys) o en metro si hacía falta como fue el caso para ir a la estación de tren. Cogimos ferry para Capri y fuimos caminando a la terminal, esta cerca. También cogimos el Alibus en la parada del puerto, esta cerca. Las 2 habitaciones que cogimos eran amplias, con luz, balcón, limpias y bien insonorizadas. Obviamente se oye el tránsito de Nápoles, pero dónde no se oye... las habitaciones están bien aisladas el ruido que se pueda oir de tránsito es el normal de todo Nápoles. Habitaciones limpias, cambian toallas, hacen la cama pero no cambian sábanas, no hay champú si jabón. La atención recibida por Annalisa fue muy correcta: enseguida nos contactó antes de llegar para concretar hora de llegada, nos guardó las maletas tres días sin cargo mientras hacíamos ruta por la costa de Amalfi y volvíamos al hotel. El desayuno que dan es un vale para el bar de abajo: Pascucci Gran Caffé. Este bar está genial, desayuno típico de Nápoles croissant o sfogiatella o ... más café y un zumo, todo buenísimo.
Stayed 1 night in Apr 2025

10/10 Excellent

Alessandro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Amandine

Liked: Staff & service
Logement très bien placé, parcontre la chambre a besoin d'un rafraîchissement.. Manque d'information pour le petit déjeuné.
Stayed 1 night in Sep 2023

10/10 Excellent

Müge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

serge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien situé

Très belle chambre spacieuse belle salle de bain avec grande douche. Proche du centre historique et du port
Stayed 3 nights in Aug 2022

6/10 Okay

lucilla

Traveled with family
Liked: Staff & service
Pagato anticipato alto prezzo x camera tripla e ci hanno assegnato una doppia per 3 persone. Dopo 3 ore di discussione e presa in giro, ci hanno rimborsato la differenza. Non merita il punteggio 9 come scritto. Siamo stati bene, cmq, dopo l'inizio snervante. Ottima posizione, personale gentile, pulizia discreta, mancanza di una hall, letti comodi, tv difettosa e pure il riscaldamento difettoso. Necessaria matutenzione e controllo prima di assegnare la camera. Vista una tripla che tripla era e non c'era paragone con quella assegnata a noi. I Clienti sono preziosi. Nn si prendono in giro a 384 euro 3 notti una doppia passata x tripla. Pagare in anticipo a scatola chiusa è sempre troppo rischioso e per le prossime volte contatterò direttamente la struttura ovunque io vada per non trovarmi piu in situazioni incresciose. La signora Annalisa molto gentile e con grande savoir faire.....esasperante....Nel complesso tutto poi si e risolto ...ma che fatica..
Stayed 3 nights in Mar 2022

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2022