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Quest Napier Serviced Apartment

Property class: 4.5

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Photo gallery for Quest Napier Serviced Apartment

Front of property - evening/night
Reception
One Bedroom Apartment | Living area | 42-inch flat-screen TV with satellite channels, Smart TV, Netflix
Winery
One Bedroom Apartment | Private kitchen | Fridge, microwave, stovetop, dishwasher

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Free WiFi
  • Air conditioning
  • Laundry
  • Gym
$105
$92 nightly
$105 total
Total with taxes and fees
May 21 - May 22

Explore the area

View in a map
176 Dickens Street, Napier, 4110
  • Place, Marine Parade
    ‪5 min walk‬
  • Place, Napier Beach
    ‪5 min walk‬
  • Place, National Aquarium of New Zealand
    ‪14 min walk‬
  • Airport, Napier (NPE-Hawke's Bay)
    ‪7 min drive‬

Room options

View all photos for Studio

Studio | Premium bedding, pillowtop beds, individually furnished, desk

Studio

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for One Bedroom Apartment

Premium bedding, pillowtop beds, individually furnished, desk

One Bedroom Apartment

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Similar properties

Classic Studio | Garden view
Expressotel
Napier South
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Room service
4.5 out of 5, Wonderful, 778 reviews
$56 nightly
The price is $64
May 3 - May 4
Total with taxes and fees
Expressotel

About the neighborhood

Napier

A stay at Quest Napier Serviced Apartment places you in the heart of Napier, steps from Municipal Theatre and 5 minutes by foot from Opossum World. .This luxury aparthotel is 0.3 mi (0.4 km) from Daily Telegraph Building and 0.3 mi (0.5 km) from Marine Parade.
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What's nearby

  • Municipal Theatre - 3 min walk - 0.2 miles
  • Marine Parade - 5 min walk - 0.3 miles
  • Napier Beach - 5 min walk - 0.3 miles
  • War Memorial Conference Center - 8 min walk - 0.5 miles
  • National Aquarium of New Zealand - 14 min walk - 0.8 miles

Getting around

  • Napier (NPE-Hawke's Bay) - 9 min drive

Restaurants

  • ‪Rogue Hop - ‬5 min walk
  • ‪Burger King - ‬5 min walk
  • ‪Roam - ‬6 min walk
  • ‪Chaona Thai - ‬2 min walk
  • ‪Central Fire Station Bistro - ‬3 min walk

About this property

Quest Napier Serviced Apartment

Quest Napier Serviced Apartment offers 47 air-conditioned accommodations with hair dryers and irons/ironing boards. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 42-inch Smart televisions come with premium satellite channels and Netflix. Accommodations at this 4.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on weekdays only.

Recreational amenities at the aparthotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 47 individually furnished guestrooms, featuring kitchenettes with refrigerators and stovetops. Your pillowtop bed comes with premium bedding. 42-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and tour/ticket assistance. Additional features at this aparthotel include complimentary use of a nearby fitness facility and a banquet hall.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

Property amenities

Beach

  • Beach nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured, covered self parking on site (NZD 19 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Family friendly

  • Crib: NZD 20 per stay

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Tea bags/instant coffee
  • Water dispenser

Bedrooms

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed: NZD 45 per night

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with premium satellite channels
  • Netflix

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk
  • Meeting room

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoking not allowed

Services and conveniences

  • Daily housekeeping
  • Free local calls
  • Free newspapers in lobby
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In a historical district
  • In an entertainment district
  • In the city center

Things to do

  • Fitness classes
  • Gym
  • Golfing nearby
  • Health club (partner property) nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Sailing nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Outdoor lighting
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 3 floors
  • 47 units
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2009
  • Bulk dispensers for toiletries
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Electric car charging station
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Recycling
  • Reusable cups
  • Reusable tableware
  • Solar energy
  • Water dispenser
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: NZD 50
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 50
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open Monday - Friday (8:00 AM - 7:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 45.0 per night
Cribs (infant beds) are available for NZD 20 per stay

Property payment types

Important information

Optional extras

  • Covered self parking fee: NZD 19 per night (in/out privileges)
  • Early check-in fee: NZD 50 (subject to availability)
  • Late check-out fee: NZD 50 (subject to availability)
  • Crib (infant bed) fee: NZD 20 per stay
  • Rollaway bed fee: NZD 45.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses solar energy, plus eco-friendly cleaning products
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, window guards, and outdoor lighting
This property is professionally cleaned

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Quest Napier Serviced
Quest Napier Serviced Apartment
Quest Napier Hotel Napier
Quest Napier Serviced Napier
Quest Napier Serviced Apartment Napier
Quest Napier Serviced Apartment Aparthotel
Quest Napier Serviced Apartment Aparthotel Napier

Quest Napier Serviced Apartment Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 642 out of 988 reviews
Rating 8 - Good. 292 out of 988 reviews
Rating 6 - Okay. 39 out of 988 reviews
Rating 4 - Poor. 12 out of 988 reviews
Rating 2 - Terrible. 3 out of 988 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Lawrence

Stayed 3 nights in Jan 2026

10/10 Excellent

Zack

Stayed 3 nights in Jan 2026

10/10 Excellent

Michelle

Stayed 3 nights in Nov 2025

10/10 Excellent

Peter Franz

Business traveler
Liked: Cleanliness, room comfort
Good value
Stayed 1 night in Jan 2026

10/10 Excellent

Vladislav

Stayed 6 nights in Dec 2025

6/10 Okay

Lesley and Ken

Traveled with group
Generally pretty good. Food left in the fridge from the previous guests. Would like a different pillow option, found pillows way too big.
Stayed 2 nights in Dec 2025

10/10 Excellent

Zaid

Liked: Cleanliness, room comfort
Clean room. Very good location.
Stayed 1 night in Dec 2025

10/10 Excellent

ANAND

Stayed 1 night in Dec 2025

10/10 Excellent

philip, rugby

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
lovely clean room & great staff
Stayed 4 nights in Dec 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Well managed property in the heart of the town of Nelson
Stayed 2 nights in Dec 2025

10/10 Excellent

Teeraya, darlinghurst

Liked: Cleanliness, property conditions & facilities
Pretty good location
Stayed 1 night in Dec 2025

10/10 Excellent

Kate, Auckland

Stayed 2 nights in Nov 2025

4/10 Poor

Peter

Traveled with family
Staff support was lacking. I had 5 days earlier booked and paid for an underground carpark with access to an overnight EV charger. I used my allocated park, but the single charger was being used (by an unauthorised user, the receptionist told me next day). Two empty bays on the opposite wall had two unused chargers, but on inquiry, the duty manager told me I could not move into the empty bays as they were not my designated bay. (Both bays were still unused the following morning). The duty manager refused to assist me further.
Stayed 1 night in Oct 2025

8/10 Good

Asif Basha

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Marcia

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Tomoko

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location, clean room and nice staff
Stayed 2 nights in Oct 2025

8/10 Good

Christine

Liked: Cleanliness
Very good stay. Super central location. Friendly and helpful staff. A couple of details missing - Could have done with two facecloths - ( most people like their own one to use!), more milk sachets - to make tea and coffee for two people per day , four mini milk sachets doesn’t cut it!! Also, no dishwash to hand wash the dishes , nor a dishcloth to wipe up bench spills made it tricky. These are easy fixes and it would not stop me staying again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kimiora

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Person at front desk was so welcoming and accommodating for our needs.
Stayed 2 nights in Oct 2025

10/10 Excellent

Duncan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Cheng San, Pasir Ris

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room is in great condition & very clean. Staff are helpful with our enquiry.
Stayed 3 nights in Sep 2025

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Gym hours a bit limited so I didn't go. Otherwise everything was excellent
Stayed 3 nights in Sep 2025

10/10 Excellent

Gordon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Centrally located, very pleasant room and helpful staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

Letava

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Holden

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great quiet and right in the centre of Napier!
Stayed 3 nights in Aug 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were the best;The upgrade was wonderful;the overall experience was just great
Stayed 3 nights in Jul 2025