The Meritage Resort and Spa

4.0 star property

Choose dates to view prices

Photo gallery for The Meritage Resort and Spa

Indoor wedding
Property video
Couples treatment rooms, sauna, hot tub, steam room, body treatments
Full breakfast for a fee
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Pet friendly
  • Restaurant
  • Air conditioning
$338
$293 nightly
$338 total
Total with taxes and fees
Apr 30 - May 1

Explore the area

View in a map
875 Bordeaux Way, Napa, CA, 94558
  • Place, Trinitas Cellars
    ‪1 min walk‬
  • Place, Napa River
    ‪15 min walk‬
  • Place, Napa Symphony
    ‪1 min drive‬
  • Airport, Concord, CA (CCR-Buchanan Field)
    ‪42 min drive‬

Room options

Suite (Atlas Peak Two-Story)

  • 850 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (Calistoga)

8.0 out of 10
Very good
(1 review)
  • 600 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Calistoga)

  • 600 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (Meritage)

8.4 out of 10
Very good
(19 reviews)
  • 425 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Vineyard)

9.0 out of 10
Wonderful
(35 reviews)
  • 425 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Meritage)

8.6 out of 10
Excellent
(37 reviews)
  • 425 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (St. Helena)

10.0 out of 10
Exceptional
(1 review)
  • 540 sq ft
  • Sleeps 4
  • 1 King Bed

Studio Suite (Wild Horse)

  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Chairman's)

  • 1300 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Signature Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 850 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible (Oak Knoll)

  • 925 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (Rutherford)

  • 900 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Vineyard)

8.4 out of 10
Very good
(8 reviews)
  • 425 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Meritage)

  • 425 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Estate Vineyard)

9.0 out of 10
Wonderful
(27 reviews)
  • 425 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (Oak Knoll)

  • 925 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Meritage)

9.4 out of 10
Exceptional
(3 reviews)
  • 425 sq ft
  • Sleeps 4
  • 2 Queen Beds

Signature Room, 1 King Bed

8.6 out of 10
Excellent
(11 reviews)
  • 425 sq ft
  • Sleeps 2
  • 1 King Bed

Signature Room, 2 Queen Beds

  • 425 sq ft
  • Sleeps 4
  • 2 Queen Beds

Signature Suite, 2 Bedrooms, Pool View (King/King)

  • 1275 sq ft
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Signature Suite, 2 Bedrooms, Pool View (King/QQ)

  • 1275 sq ft
  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

Suite, 1 Bedroom, Accessible (Reserve)

  • 850 sq ft
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Suite, 1 Bedroom (Reserve)

  • 850 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms (Reserve - King/QQ)

  • 1275 sq ft
  • Sleeps 8
  • 2 Queen Beds, 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms (Reserve - King/King)

  • 1275 sq ft
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Signature Suite, 2 Bedrooms (King/QQ)

  • 1275 sq ft
  • Sleeps 8
  • 1 Double Sofa Bed, 2 Queen Beds and 1 King Bed

Grand Suite, 1 Bedroom (Cru)

  • 1275 sq ft
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Suite, 2 Bedrooms, Accessible (Reserve, King/QQ)

  • 1275 sq ft
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms, Accessible (Reserve, King/King)

  • 1275 sq ft
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Room, 1 King Bed (Reserve)

8.0 out of 10
Very good
(2 reviews)
  • 425 sq ft
  • Sleeps 2
  • 1 King Bed

Signature Room, 2 Queen Beds, Accessible

  • 425 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Reserve)

  • 425 sq ft
  • Sleeps 2
  • 1 King Bed

Signature Room, 1 King Bed, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 425 sq ft
  • Sleeps 2
  • 1 King Bed

Signature Room, 1 King Bed, Accessible, Pool View

  • 425 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Reserve)

  • 425 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Reserve)

  • 425 sq ft
  • Sleeps 4
  • 2 Queen Beds

Signature Room, 2 Queen Beds, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 425 sq ft
  • Sleeps 4
  • 2 Queen Beds

Meritage King Ada

  • Sleeps 2

Room, 2 Queen Beds, Accessible (Meritage)

  • Sleeps 4

Signature One-Bedroom Suite

  • Sleeps 4

Signature Room, 2 Queen Beds, Accessible

  • Sleeps 4

Signature Room, 2 Queen Beds, Pool View

  • Sleeps 4

Signature King Room

  • Sleeps 2

Signature Room-2 Queen Beds

  • Sleeps 4

Signature Room, 1 King Bed, Pool View

  • Sleeps 2

Suite, 1 Bedroom, Accessible (Reserve)

  • Sleeps 4

Grand Suite, 1 Bedroom (Cru)

  • Sleeps 4

Room, 1 King Bed (Reserve)

  • Sleeps 2

Signature Suite, 2 Bedrooms (King/Qq)

  • Sleeps 8

Suite, 2 Bedrooms (Reserve-King/Qq)

  • Sleeps 8

Suite, 1 Bedroom (Reserve)

  • Sleeps 4

Room, 2 Queen Beds (Reserve)

  • Sleeps 4

Signature Suite, 2 Bedrooms, Pool View (King/Qq)

  • Sleeps 8

Suite, 2 Bedrooms, Accessible (Reserve, King/Qq)

  • Sleeps 8

Room, 2 Queen Beds, Accessible (Reserve)

  • Sleeps 4

Meritage Two Queen

  • Sleeps 4

Meritage King

  • Sleeps 2

Room, 1 King Bed (Vineyard)

  • Sleeps 2

Vineyard Two Queen

  • Sleeps 4

Estate Vineyard King

  • Sleeps 2

Calistoga One-Bedroom Suite

  • Sleeps 4

Wild Horse Studio Suite

  • Sleeps 4

St. Helena Junior Suite

  • Sleeps 4

Rutherford One-Bedroom Suite

  • Sleeps 2

Oak Knoll One-Bedroom Suite

  • Sleeps 2

Atlas Peak Two-Story Suite

  • Sleeps 2

Suite, 1 Bedroom (Chairman's)

  • Sleeps 2

Suite, 2 Bedrooms (Reserve-King/King)

  • Sleeps 6

Suite, 2 Bedrooms, Mobility Accessible (Reserve-King/King)

  • Sleeps 6

Signature Suite, 2 Bedrooms, Pool View (King/King)

  • Sleeps 6

Suite, 1 Bedroom, Accessible (Oak Knoll)

  • Sleeps 2

Suite, 1 Bedroom, Accessible (Calistoga)

  • Sleeps 4

Signature Room, 1 King Bed, Mobility Accessible, Pool View

  • Sleeps 2

Room, 1 King Bed, Accessible (Reserve)

  • Sleeps 2

Similar properties

About the neighborhood

Napa

With a stay at The Meritage Resort and Spa in Napa (Soscol Gateway South), you'll be a 1-minute drive from Trinitas Cellars and 7 minutes from Oxbow Public Market. .This family-friendly resort is 4.3 mi (7 km) from Napa Valley Wine Train and 7 mi (11.2 km) from Balloons Above the Valley.

What's nearby

  • Trinitas Cellars - 1 min walk - 0.0 miles
  • The Grape Crusher - Sculpture - 10 min walk - 0.6 miles
  • Napa River - 15 min walk - 0.8 miles
  • Napa Symphony - 1 min drive - 0.9 miles
  • Napa Valley Wine Train - 7 min drive - 4.9 miles

Getting around

  • Suisun-Fairfield Station - 20 min drive
  • Oakland Intl. Airport (OAK) - 64 min drive

Restaurants

  • ‪Circle K - ‬3 min drive
  • ‪Bear - ‬11 min drive
  • ‪The Meritage Bar - ‬1 min walk
  • ‪Michi Japanese Cuisine - ‬2 min drive
  • ‪Crosby Roamann - ‬3 min drive

About this property

The Meritage Resort and Spa

The Meritage Resort and Spa offers 322 accommodations with laptop-compatible safes and complimentary newspapers. Pillowtop beds feature down comforters and premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

32-inch flat-screen televisions come with premium satellite channels and Netflix. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Terra has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 322 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Satellite programming along with MP3 docking stations are provided for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, a nightclub, and an attached winery. Additional amenities at this resort include concierge services, gift shops/newsstands, and wedding services.
Enjoy Italian cuisine at Olive and Hay, one of the resort's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Wind down with a drink at one of the 2 bars/lounges or 2 poolside bars. Full breakfasts are available for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Napa? This resort has 80000 square feet (7432 square meters) of space consisting of conference space and 40 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge.
Olive and Hay - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.
Crush Lounge - This family restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Blend Cafe - This café specializes in American cuisine and serves breakfast and light fare. Open daily.
The Commons (Lobby Bar) - This bar specializes in American cuisine and serves lunch and dinner. Happy hour is offered. Open daily.
Village Bistro - This restaurant specializes in French cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 15 per night)
  • Valet parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee: USD 10 to 40 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 3 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Blend Cafe
  • Crush Lounge
  • Olive and Hay
  • The Commons (Lobby Bar)
  • Village Bistro

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 24-hour gym
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Concerts/live shows
  • Ecotours
  • Fitness classes
  • Full-service spa
  • Games
  • Hiking/biking trails
  • Hot tub
  • Nightclub
  • Piano
  • Private wine tours
  • Sauna
  • Shopping
  • Steam room
  • Vineyard
  • Wine tasting room
  • Wine tours
  • Winery
  • Winery release events
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Bowling alley
  • Children's pool
  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 40 meeting rooms
  • 80,000 square feet of conference space
  • Business center
  • Computer station
  • Coworking space

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vineyard

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Cobblestone flooring in public areas
  • Elevator (36 inch wide door)
  • Hardwood flooring in public areas
  • Phone accessibility kit
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 floors
  • 6 buildings
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Designated smoking areas
  • Fireplace in lobby
  • Renovated entire property - April 2024

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels
  • Hulu
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 56.50 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Concierge service
  • Faxes
  • Fitness center access
  • Fitness/yoga classes
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Newspaper
  • Partner property access
  • Partner property pool access
  • Phone calls
  • Pool access
  • Shuttle service
  • Hot tub access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 10 to 40 per person
  • Self parking fee: USD 15 per night
  • Valet parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
Guests under 18 years old are not allowed in the spa

Property is also known as

The Meritage Resort Spa
Meritage Napa
Meritage Resort
Meritage Resort Napa
Meritage Hotel Napa
The Meritage Hotel Napa
The Meritage Resort And Spa Napa, Napa Valley, CA
The Meritage And Spa Napa
The Meritage Resort and Spa Napa
The Meritage Resort and Spa Resort
The Meritage Resort and Spa Resort Napa

The Meritage Resort and Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 559 out of 1001 reviews
Rating 8 - Good. 176 out of 1001 reviews
Rating 6 - Okay. 117 out of 1001 reviews
Rating 4 - Poor. 79 out of 1001 reviews
Rating 2 - Terrible. 70 out of 1001 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2026

6/10 Okay

Jessica

Traveled with family and small children
Liked: Cleanliness, staff & service
The property and room were clean. The only issue I had was that our room was far away from the kids pool and that there was an adult event going on that we had to walk through to get to our room. I just wish when we were checking in the staff checking us in would have said, oh you have kids would you like a room by the kid pool or let me put you in the other buildings on the property. I could have moved rooms after night one but felt like that would have been a hassle.
Stayed 2 nights in Jan 2026

10/10 Excellent

Nariza

Stayed 1 night in Jan 2026

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time during Merry Meritage. The kids enjoyed I’ve skating right outside and the fire pit with snores. Service was great, but Olive and Hay seemed short staffed during breakfast. Food and service there was very good once we were seated and served. Would stay again.
Stayed 1 night in Dec 2025

2/10 Terrible

April, Jacksonville

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
My husband and I were checked into a dirty room and then we were offered a room in a different building expecting us to move our luggage in the rain. After an hour we were finally given a clean room.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kayla, Vacaville

Traveled with partner
Liked: Cleanliness, amenities
This property has exceptional service, very clean and accommodating and tons of things to do while wandering around the property. The complimentary bottle of wine from a near by tasting room as well the spa Terra are a great way to start your stay.
Stayed 1 night in Jan 2026

10/10 Excellent

Nikolay

Stayed 1 night in Dec 2025

10/10 Excellent

Nicholas

Stayed 1 night in Dec 2025

10/10 Excellent

Sanjay, Fremont

Stayed 1 night in Jan 2026

2/10 Terrible

JIM

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
am 54 years old and stayed here over New Year’s weekend to visit a friend in Napa. I booked a suite so we would have a place to gather, but it was a waste of money. At 10:00 PM on Friday, six of us were sitting at the conference table just talking—no music, no partying. Management sent security to our room three times. Each time, security saw us just sitting there and had nothing to say, yet they kept coming back. We eventually resorted to whispering in our own suite and still felt harassed. The walls are paper-thin. The next morning, I could hear every word the housekeepers said in the next room. I realized the bed in the adjoining room is placed directly against the wall where the conference table is located. If you plan on having a conversation past 9:00 PM, do not stay here. The layout is a massive design flaw, and the "security" response was overbearing and unnecessary for a group of adults simply talking. Total disappointment.
Stayed 2 nights in Jan 2026

6/10 Okay

Jamelle

Traveled with family
Liked: Cleanliness, amenities
I stay at Meritage at least four times a year. I bring several families and we’ve always enjoyed our stay. However our last trip was a nightmare, the check in was over an hour and several persons in our party had issues with reservations and the system not matching the confirmations. Needless to say, most of our guests were frustrated and we missed our ice skating reservations, but were able to be accommodated at a later time. I didn’t even bother with the spa, I will likely look for another hotel for our annual family getaway. Too bad, we’ve been coming since 2020!
Stayed 2 nights in Dec 2025

10/10 Excellent

Derek

Stayed 1 night in Dec 2025

6/10 Okay

Wesley

Stayed 2 nights in Dec 2025

6/10 Okay

iasia

Traveled with group, Traveled with partner
Liked: Cleanliness
Staff was AWESOME! Rooms are a little out dated. We were told we had $50 room credit but we charged our room and they took it out of the deposit.
Stayed 2 nights in Dec 2025

10/10 Excellent

MAIKEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms a little be old but , i like a lot.
Stayed 5 nights in Dec 2025

10/10 Excellent

Vincent

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lean rooms, great staff, good food and fun
Stayed 3 nights in Dec 2025

10/10 Excellent

linda ring

Stayed 1 night in Dec 2025

8/10 Good

Phillip

Stayed 1 night in Dec 2025

10/10 Excellent

Virginia

Stayed 2 nights in Dec 2025

8/10 Good

Elaine

Stayed 1 night in Dec 2025

10/10 Excellent

Ivan Miramontes

Stayed 3 nights in Dec 2025

8/10 Good

Zeynep

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was nice, good for families is there’s a ice-skating and kids related Christmas activities. The sun isolation between the rooms was the best, we could hear the next room sounds.
Stayed 2 nights in Dec 2025

6/10 Okay

Akash

Liked: Cleanliness, amenities, property conditions & facilities
No early checkin or microwave despite request
Stayed 1 night in Dec 2025

4/10 Poor

Robert

Liked: Cleanliness, amenities
Disliked: Staff & service
There were several situations that made me never want to stay here again: - Ice rink (main winter attraction) closed for 2 days and no notification until we go there or other accommodations - every bill at the hotel has 20% gratuity automatically added, leading to several people adding 20% additional after it was already included (we weren’t the only one). Really feels like a cheap trick - staff at the OH restaurant were not friendly at all, makes sense because they already get their 20% tip regardless - who is out of CO2 for the draft beers at the main lobby bar? - no one was helpful when trying to find out if something was returned to lost and found or would even look The rooms are above average, nothing special, they way we were treated wasn’t worth giving this place another go
Stayed 1 night in Dec 2025

10/10 Excellent

Alma Leticia

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice and friendly, spa was a 10/10. Highly recommend. I received a Deep Tissue massage and the Aqua Glow facial. Thanks to the valet who was really nice to pull up my vehicle ready for me to have a smooth checkout.
Stayed 2 nights in Dec 2025