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The Originals City, Hôtel Novella Nantes Centre Gare

2.0 star property

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Photo gallery for The Originals City, Hôtel Novella Nantes Centre Gare

Family Triple Room | Desk, blackout drapes, soundproofing, iron/ironing board
Reception
Daily continental breakfast (EUR 11.20 per person)
Reception
Property entrance

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
38 rue Richebourg, Nantes, Loire-atlantique, 44000
  • Place, Château of the Dukes of Brittany
    ‪3 min walk‬
  • Place, La Cité Nantes Event Center
    ‪5 min walk‬
  • Place, Hotel Dieu Hospital
    ‪14 min walk‬
  • Airport, Nantes (NTE-Nantes - Atlantique)
    ‪16 min drive‬

Room options

View all photos for Elegance Double room

Desk, blackout drapes, soundproofing, iron/ironing board

Elegance Double room

8.8 out of 10
Excellent
(3 reviews)
  • 129 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Family Room

Desk, blackout drapes, soundproofing, iron/ironing board

Family Room

  • 248 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Privilege Room

Privilege Room | Desk, blackout drapes, soundproofing, iron/ironing board

Privilege Room

8.4 out of 10
Very good
(9 reviews)
  • 151 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Triple Room

Family Triple Room | Desk, blackout drapes, soundproofing, iron/ironing board

Family Triple Room

8.0 out of 10
Very good
(1 review)
  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

Nantes

With a stay at The Originals City, Hôtel Novella Nantes Centre Gare, you'll be centrally located in Nantes, steps from Château of the Dukes of Brittany and within a 10-minute walk of La Cité Nantes Event Center. .This hotel is 1.7 mi (2.7 km) from Hotel Dieu Hospital and 2.3 mi (3.6 km) from Machines of the Isle of Nantes.

What's nearby

  • Château of the Dukes of Brittany - 3 min walk - 0.2 miles
  • Jardin des Plantes - 3 min walk - 0.2 miles
  • La Cité Nantes Event Center - 5 min walk - 0.3 miles
  • Hotel Dieu Hospital - 14 min walk - 0.8 miles
  • Passage Pommeraye - 17 min walk - 0.9 miles

Getting around

  • Nantes Station - 6 min walk
  • Commerce Tram Stop - 11 min walk
  • Nantes - Atlantique Airport (NTE) - 24 min drive

Restaurants

  • ‪Le Live - ‬6 min walk
  • ‪Les Fleurs du Malt - ‬1 min walk
  • ‪Bar du Lieu Unique - ‬5 min walk
  • ‪Café des Plantes - ‬5 min walk
  • ‪3 Brasseurs - ‬3 min walk

About this property

The Originals City, Hôtel Novella Nantes Centre Gare

The Originals City, Hôtel Novella Nantes Centre Gare offers 40 accommodations with hair dryers and blackout drapes/curtains. Flat-screen televisions come with digital channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 40 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as desks and blackout drapes/curtains.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and bicycle tour information.
Continental breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 10:30 AM for a fee.
Featured amenities include multilingual staff, luggage storage, and an elevator.
Continental breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; EUR 11.20 for adults and EUR 10.90 for children

Things to do

  • Bicycle storage
  • Bicycle tours

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Built in 1991
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 11.20 for adults and EUR 10.90 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Alcohol is not served at this property

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Surcouf
Hotel Surcouf Nantes
Surcouf Nantes
INTER-HOTEL Surcouf Hotel Nantes
INTER-HOTEL Surcouf Hotel
INTER-HOTEL Surcouf Nantes
INTER-HOTEL Surcouf
INTER-HOTEL Novella Nantes Centre Gare Nantes France Hotel
INTER-HOTEL Novella Gare France Hotel
INTER-HOTEL Novella Nantes Centre Gare Nantes France
INTER-HOTEL Novella Gare France

The Originals City, Hôtel Novella Nantes Centre Gare Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 80 out of 268 reviews
Rating 8 - Good. 127 out of 268 reviews
Rating 6 - Okay. 43 out of 268 reviews
Rating 4 - Poor. 9 out of 268 reviews
Rating 2 - Terrible. 9 out of 268 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

mickey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good basic no friils 2 star hotel. Near the station for airport transfer and 20 minute walking distance to bars and restaurants .
Stayed 1 night in Oct 2025

8/10 Good

JOHN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although we only had one breakfast limited range &small quantity my suggestion have breakfast else where. The room was spacious with an excellent bed, I would recommend this Hotel as close to all restaurants
Stayed 2 nights in Sep 2025

8/10 Good

Daniel-Ionut

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

2/10 Terrible

Amy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful, unsafe accommodation

Arrived after reception had closed (as advised in advance) which went smoothly in terms of collecting key. However, arrived (single woman and young child) in room to find door wouldn't close fully and could be opened from outside. Child terrified and out of hours telephone number would not connect for the best part of an hour. Staff member finally answered telephone and told us "door was normal". Staff member attended room at my urging, refused to move us rooms and took another c. 20 minutes of playing with the lock to inform us that we had to slam the door with all our strength (at midnight) in order to close it properly. Child did not sleep as was terrified door would open during the night.
Stayed 2 nights in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Neal, Carramar

Liked: Staff & service
There is no air conditioning the room is quite warm and there is no fan in the room
Stayed 1 night in Jun 2023

8/10 Good

Vincent

Stayed 1 night in Feb 2023

8/10 Good

HERVE

Stayed 1 night in Dec 2022

6/10 Okay

Doreen

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Towels could use refreshing. Only had 1 pillow per person. Could only supply 1 extra pillow when asked.
Stayed 2 nights in Jun 2022

2/10 Terrible

Luís

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Stayed 1 night in Sep 2020

8/10 Good

Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Budget stsy in heart of Nantes

Wonderful receptionists -helpful and professional. Reliabke wifi.My room 209 was receintly renovated and was better thsn expected.I was confused by outside of the building as thete were different name than on myvreservation but as soon as I was in itvturned a verynpkeasant stay.Closevto trainvsration and shittle bus for rhe airport.Recommended.
Stayed 1 night in Mar 2020

8/10 Good

Sandy, Fenelon Falls

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We picked this hotel because it’s walkable to the train station. It was a clean basic room with two twin beds. A Friendly lady at the front desk spoke English very well and was quite helpful. Irish pub right next door was perfect for our arrival at dinner time. For the price you can’t go wrong. - Two Canadians from Fenelon Falls
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient, clean

Well located for the train station. Also very close to the Chateau. Friendly service, though front desk is not 24 hours, and check-in time was strict.
Stayed 1 night in Dec 2019

8/10 Good

Elen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Jason James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and value for money

Clean and convenient. The shower was better than some of the 5 star hotels I’ve stayed in. The room was clean and the bathroom recently renovated. Fantastic power in the shower. Location is perfect for the main train station and airport shuttle. Great value for 2 people.
Stayed 1 night in Sep 2019

10/10 Excellent

Kim, Salt Lake City

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great. Staffs were very kind and helpful.
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to transportation. Oddly, towels not refreshed until asked for.
Stayed 3 nights in Aug 2019

6/10 Okay

Rachel

Liked: Cleanliness, property conditions & facilities, room comfort

Don't count on in-roon wifi

Great location. Room was tiny but adauate. Issues were: wifi did not work in the room, breakfast was mediocre considering it was 10Euro per person. Not worth buying breakfady. Shower did not drain and you were ankle deep in dirty water almost instantly.
Stayed 1 night in Jun 2019

8/10 Good

caitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean cheap friendly comfortable

Really great friendly service at the front desk . Clean and comfortable room.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
conveniently located, friendly staff, good value
Stayed 7 nights in Oct 2018

8/10 Good

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend away

Good fast check in with helpful staff Comfy and a good location
Stayed 2 nights in Sep 2018

6/10 Okay

Richard, Cheshire

Central

Convenient to station, OK price, what more is there to say?
Stayed 1 night in Aug 2017

10/10 Excellent

Val

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet room on a side street. Looked into inner courtyard

4/10 Poor

ERIC

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

You get what you paid for

We know it's a budget hotel when we booked so ain't expecting much. The staff was helpful enough. But the cleanliness is really soso. The lobby smelt toilet cleaning product and we found distinct dirt on the carpet in the room.