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Kusatsu Onsen Hotel Village

3.0 star property

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Thai massages, reflexology
Thai massages, reflexology
2 restaurants, breakfast, lunch, dinner served; French cuisine
In-room safe, bed sheets, wheelchair access
Aerial view

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
$172
$157 nightly
$172 total
Apr 26 - Apr 27

Explore the area

View in a map
618 Kusatsu, Kusatsu, Gunma, 377-1711
  • Place, Kusatsu Nettaiken
    ‪6 min walk‬
  • Place, Ohtakinoyu Hot Springs
    ‪9 min walk‬
  • Place, Yubatake
    ‪12 min walk‬

Room options

View all photos for Outbuilding Log Cottage, Smoking

Outbuilding Log Cottage, Smoking | Private kitchen | Fridge

Outbuilding Log Cottage, Smoking

  • 592 sq ft
  • 1 bedroom
  • Sleeps 5
  • 3 Twin Futons OR 2 Twin Beds

View all photos for Selected room at Check-In, Non Smoking

In-room safe, bed sheets, wheelchair access

Selected room at Check-In, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 248 sq ft
  • Sleeps 5
  • 2 Twin Beds

View all photos for Tower Building Western-Style, Non Smoking

In-room safe, bed sheets, wheelchair access

Tower Building Western-Style, Non Smoking

  • Mountain view
  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Sofa Bed

View all photos for Japanese-Western Room, Non Smoking, Annex Building

Japanese-Western Room, Non Smoking, Annex Building | In-room safe, bed sheets, wheelchair access

Japanese-Western Room, Non Smoking, Annex Building

9.0 out of 10
Wonderful
(2 reviews)
  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Western-style Room Tower Building

In-room safe, bed sheets, wheelchair access

Western-style Room Tower Building

  • Sleeps 4

View all photos for Log House-Annex Smoking

In-room safe, bed sheets, wheelchair access

Log House-Annex Smoking

  • Sleeps 5

View all photos for Wing Hall Japanese Western Style Room

In-room safe, bed sheets, wheelchair access

Wing Hall Japanese Western Style Room

  • Sleeps 5

View all photos for Wing Japanese-western Style Room

In-room safe, bed sheets, wheelchair access

Wing Japanese-western Style Room

  • Sleeps 5

View all photos for Western-Style Room Or Japanese-Western Style Room Type[Deluxe][Deluxe][Japanese-Western Room][Non-Smoking]

In-room safe, bed sheets, wheelchair access

Western-Style Room Or Japanese-Western Style Room Type[Deluxe][Deluxe][Japanese-Western Room][Non-Smoking]

  • Sleeps 5

View all photos for Japanese Western Room

In-room safe, bed sheets, wheelchair access

Japanese Western Room

  • Sleeps 5

View all photos for [Non-Smoking] [Chateau Building: Japanese-Western Room (with Jacuzzi)

In-room safe, bed sheets, wheelchair access

[Non-Smoking] [Chateau Building: Japanese-Western Room (with Jacuzzi)

  • Sleeps 5

View all photos for Non-Smoking Western-style Room Or Japanese-Western Style Room(Wing/Chateau)

In-room safe, bed sheets, wheelchair access

Non-Smoking Western-style Room Or Japanese-Western Style Room(Wing/Chateau)

  • Sleeps 5

Run of House

  • Sleeps 4

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  • Parking included
  • Free WiFi
  • Restaurant
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KAMENOI HOTEL Kusatsu Resort

About the neighborhood

Kusatsu

When you stay at Kusatsu Onsen Hotel Village in Kusatsu, you'll be next to a golf course, within a 5-minute drive of Yubatake and Kusatsu Onsen Ski Resort. .This family-friendly hotel is 2.1 mi (3.4 km) from Joshin'etsu-kogen National Park and 13.5 mi (21.7 km) from Mount Yokote.

What's nearby

  • Kusatsu Nettaiken - 6 min walk - 0.4 miles
  • Ohtakinoyu Hot Springs - 9 min walk - 0.5 miles
  • Yubatake - 12 min walk - 0.7 miles
  • Sainokawara Park - 16 min walk - 0.9 miles
  • Kusatsu Onsen Ski Resort - 5 min drive - 1.5 miles

Getting around

  • Naganohara-Kusatsuguchi Station - 30 min drive
  • Yudanaka Station - 42 min drive

Restaurants

  • ‪縁日村 - ‬13 min walk
  • ‪グランデフューメ草津 - ‬12 min walk
  • ‪宙の鑑 - ‬13 min walk
  • ‪パティオ - ‬6 min walk
  • ‪手打蕎麦 あおやま - ‬14 min walk

About this property

Kusatsu Onsen Hotel Village

Kusatsu Onsen Hotel Village offers 162 accommodations with safes and slippers. Televisions come with digital channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. Housekeeping is provided daily.
Hot springs and 2 outdoor tennis courts are featured at the hotel. 2 indoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include Thai massages and massages. A variety of treatment therapies are provided, including reflexology.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Make yourself at home in one of the 162 guestrooms featuring refrigerators. Digital television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones and safes, and housekeeping is provided daily.
Dip into one of the 2 indoor pools or enjoy other recreational amenities including hot springs and outdoor tennis courts. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and ski storage.
Enjoy French cuisine at Holly Hock, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Buffet breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator. A bus station shuttle is provided at no charge, and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Holly Hock - This restaurant specializes in French cuisine and serves breakfast and dinner. Reservations are required.
Garden Cafe - This café serves breakfast, lunch, and dinner. Open daily.
AOI - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free bus station shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,080 to 3,080 for adults and JPY 1,540 to 2,156 for children
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • AOI
  • Garden Cafe
  • Holly Hock

Things to do

  • 2 indoor pools
  • 2 outdoor tennis courts
  • 9-hole adjacent golf course
  • Arcade/game room
  • Archery
  • Bicycle rentals
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Hot springs
  • Karaoke
  • Mini golf
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Ski storage
  • Table tennis

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Mini golf
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Picnic area

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Reflexology
  • Separate men/women areas in public bath
  • Thai massages
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility

More

  • 4 buildings
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Refrigerator

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 8 PM to receive dinner.
Additional fees may apply to children for items such as extra bedding and meals.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3080 to 3080 for adults, and JPY 1540 to 2156 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from July 23 to August 29
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Kusatsu Onsen Hotel Village
Onsen Hotel Village
Kusatsu Onsen Village
Onsen Village
Kusatsu Onsen Village Kusatsu
Kusatsu Onsen Hotel Village Hotel
Kusatsu Onsen Hotel Village Kusatsu
Kusatsu Onsen Hotel Village Hotel Kusatsu

Kusatsu Onsen Hotel Village Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 71 out of 164 reviews
Rating 8 - Good. 61 out of 164 reviews
Rating 6 - Okay. 15 out of 164 reviews
Rating 4 - Poor. 9 out of 164 reviews
Rating 2 - Terrible. 8 out of 164 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Gerardine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really spacious with beautiful views of the surrounding mountains. Breakfast was included but dinner we ate out as the hotel is large and they can't accommodate everybody. This was not a problem as there were so many restaurants in town. You do need to time the shuttle bus well though. Overall, a brilliant place to visit and really worth the money.
Stayed 2 nights in Nov 2025

8/10 Good

Patrick

Stayed 1 night in Oct 2025

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place, definitely will go back again
Stayed 3 nights in Oct 2025

6/10 Okay

Sofia

Not being able to go to the onsen not able to used the pool, it felt that nothing went well in this day stay there. The massage person made us wait for an hour to take someone else before us.. really nothing went well
Stayed 1 night in Oct 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Yaeko

Traveled with family
Liked: Cleanliness, staff & service, amenities
Surrounded by nature, very relaxing.
Stayed 1 night in Nov 2024

6/10 Okay

Matthewcharley

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort

Lots of spiders.

Had lots of spiders and bugs all over the room. Told hotel staff and they knew that their rooms had lots of bugs. Spiders were jumping on me throughout the night.
Stayed 1 night in Oct 2024

10/10 Excellent

Adam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff a bit hard to find with google maps but once there very nice place stayed in there log cabins beautiful scenery and atmosphere no air conditioner in the log cabin though it was smoking friendly
Stayed 1 night in Jul 2024

8/10 Good

Aiko

Liked: Staff & service
Stayed 2 nights in Jun 2024

8/10 Good

Aiko

Traveled with family
Liked: Staff & service
The quality of the onset was top notch, but we think the facility needs some updates……
Stayed 1 night in Jun 2024

10/10 Excellent

David

Stayed 1 night in Apr 2024

10/10 Excellent

Ha Hui Long

Stayed 2 nights in Jan 2024

2/10 Terrible

Melanie

Stayed 2 nights in Jul 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service

We hope to return again

We enjoyed our three night stay very much, and we're happy that we chose this hotel. The room was a good size and fit our needs. The only complaint was the terrible pillows and fairly hard beds. The restaurant proved to be decent. My Japanese wife loved the breakfast choices and I was happy with some western basics, like great scrambled eggs, reasonable sausages terrific coffee and granola. The real treat was the outside Onsen, we chose to go when others were sleeping or dining. Easily enjoyed an hour twice a day with rarely others around. But we were there midweek which we'd do again. Lawson's across the street for supplies was hand and the walk to the cute town centre was easy and short. Oh, and the shuttle runs from 8:10 am to 9:10 pm twice an hour. Perfect. Yes it's a older hotel, but it's fine. The heat was on, the place was quiet and the Onsen was superb. If the price is right, book it.
Stayed 3 nights in Dec 2022

10/10 Excellent

su

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing a good place to stay.
Stayed 6 nights in Jul 2021

10/10 Excellent

Tarang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Big onsen but a long walk to town center

It’s a very nice property with a big onsen on site which was the main reason for me. The hotel is a bit far from the main town center but the weather was nice and we didn’t mind the walk.
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It my first time for this area. Kusatsu onsen. So good hotel, Staff helpful. Onsen in hotel nice already. Shuttle bus service so good. It so comfortable for this trip. I booked with dinner buffet. Food is so good taste more than I thought. Overall is perfect (recommend to stay)
Stayed 1 night in Jan 2019

8/10 Good

Pepito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to rest

It was a great time of rest except the floor tile in the toilet is a bit old and deteriorating.
Stayed 1 night in Dec 2018

8/10 Good

Brendon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Onsen experience.

Reception was pleasant and quick. I really enjoyed the food and onsen experience. I only stayed one night and enjoyed the night.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service

Good but not great

It was just good over all. Had to take a local bus to go to the hotel from the nearest station, for 30min. When we checked in we ask a staff some questions but he was not quite kind ( not rude) and really don’t understand our questions even we spoke in Japanese. And dinner was buffet, but not so good food, like many dishes and food were we can eat anywhere in Japan.lol Building was kind of old and not so many amenities. There was ski place next to the hotel, that was good.

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

Kusatsu onsen

It's a big hotel with a forest trail inside the property . They also have a ski place inside . But it's not always open. When it's closed they have a free shuttle to another ski resort.they also have hot spring inside the property .
Stayed 2 nights in Dec 2017

6/10 Okay

Phacharaporn

Liked: Staff & service

I will change hotel next time.

Nobody speaking in English that’s big problem for me to communicate .Food are the same menus every days not so many selections for you.Not quite happy with my 5nights holiday there.
Stayed 5 nights in Dec 2017

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Nice hotel with decent onsen (two places) and places to eat (two main buffet-style restaurants). The hotel is about a 15-minute walk from the downtown area, but there are shuttle buses that run regularly.
Stayed 1 night in Oct 2017

8/10 Good

Gorubani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Wilson, Vancouver, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

don't book Outbuilding Condominium Villa II

Outbuilding Condominium Villa II is a old service apartment, and it is separated from the hotel facility. The front door is locked from 10pm-6am because there is no staff in the outbuilding during night time. Pro: room is large, have a small kitchen Cons: old, bad smell, far from hotel facility.