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Shangrila residency

Property class: 3.5

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Photo gallery for Shangrila residency

A modern living room with a black sofa, a coffee table, and a large window offering a city view.
A dining area with a round wooden table, beige chairs, and a vase of pink flowers.
A gym with stationary bikes, exercise equipment, and large windows with a view of buildings.
A modern kitchen with a stove, oven, and microwave.
A hotel room with a bed, a bedside table, a nightstand, a window with curtains, and a tray with a coffee pot and pastries.

Reviews

8.0 out of 10
Very good

Entire apartment

Sleeps 31054.9 sq ft

Popular amenities

  • Washer
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
The current price is $151
$128 nightly
$151 total
Total with taxes and fees
Sep 21 - Sep 22

Explore the area

View in a map
23 Westlands Rd, 11, Nairobi, Nairobi County, 00800
  • Place, Sarit Centre
    ‪10 min walk‬
  • Place, University of Nairobi
    ‪17 min walk‬
  • Place, Westgate Shopping Mall
    ‪18 min walk‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪21 min drive‬

Room options

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Total with taxes and fees
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About the neighborhood

Nairobi

With a stay at Shangrila residency in Nairobi (Westlands), you'll be within a 15-minute drive of Nairobi National Park and Thika Road Mall. .This apartment is 0.7 mi (1.1 km) from Oshwal Religious Centre and 0.8 mi (1.2 km) from Sarit Centre.
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What's nearby

  • Sarit Centre - 10 min walk - 0.6 miles
  • Oshwal Religious Centre - 13 min walk - 0.7 miles
  • University of Nairobi - 17 min walk - 0.9 miles
  • Nairobi National Museum - 17 min walk - 0.9 miles
  • Westgate Shopping Mall - 18 min walk - 1.0 mile

Getting around

  • Syokimau Station - 28 min drive
  • Nairobi (WIL-Wilson) - 18 min drive

Restaurants

  • ‪68 Library - ‬5 min walk
  • ‪Milan Kenya - ‬4 min walk
  • ‪Brew Bistro & Lounge - ‬5 min walk
  • ‪Ciel - ‬5 min walk
  • ‪Clay Oven - ‬5 min walk

About this property

Shangrila residency

Shangrila residency offers 40 accommodations with slippers and complimentary toiletries. Flat-screen televisions are featured in guestrooms. This Nairobi apartment provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). A nightly turndown service is provided and amenities available on request include in-room massages.
Recreational amenities at the apartment include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 40 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and slippers. Conveniences include washing machines and a turndown service.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including tour/ticket assistance and bike repair services.
Grab a bite to eat at one of the apartment's many dining establishments, which include 20 restaurants and 20 coffee shops/cafes. Relax with a refreshing drink at one of the 20 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 8:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 8:30 AM.
Shangrila residency has 20 restaurants on site.

Property amenities

Pool/Spa

  • In-room massages

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Dining

  • Daily buffet breakfast available 7:00 AM to 8:30 AM for a fee: USD 45 for adults and USD 45 for children
  • 20 bars/lounges
  • 20 coffee shops/cafes
  • 20 restaurants
  • Afternoon tea
  • Chef service
  • Coffee and tea in common areas
  • Snack bar/deli

Bathroom

  • Children's slippers
  • Free toiletries
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper

Entertainment

  • Flat-screen TV

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washing machine

Work spaces

  • Business center

Pets

  • Pet friendly
  • Deposit: USD 20 per night
  • One-time cleaning fee: USD 60

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 11 on-site accessible parking spaces
  • Accessible shuttle
  • Elevator (190 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Luggage storage
  • Meal delivery service
  • Tour and ticket assistance
  • Turndown service

Location highlights

  • In a historical district
  • In a shopping district
  • Near a health/beauty spa
  • Near a hospital
  • Near a zoo
  • Near the airport

Things to do

  • 24-hour gym
  • Bicycle repair station
  • Bicycle rentals nearby
  • Casino nearby
  • Winery tours nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 40 units

Policies

Check-in

Check-in start time: noon; Check-in end time: 11:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed with a deposit of USD 20 per night

Children and extra beds

Children are welcome

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 45 for adults and USD 45 for children
  • Pet deposit: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Shangrila residency Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 2 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 1 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

9.0/10

Cleanliness

Reviews

Verified review

10/10 Excellent

Brian

Liked: Check-in, communication, listing accuracy
Good location, smart apartment with all the basic requirements for a good and secure stay!
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Salwa

Liked: Cleanliness, check-in, listing accuracy
Quite clean. Smooth check in. Walking distance supermarket. Quite convenient
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

mark

Liked: Cleanliness
Disliked: Check-in, communication, listing accuracy
My reservation was for a 1 bedroom.Got put into a 2 bedroom because the host falsely made available a 1 bedroom she did not have. I contact the host to inquire on an "extending my stay" through hotels.com again. The host does not respond. Rather, goes on insisting I must now move a different 1 bedroom unit after unpacking, having a fridge full of food that would need to be hauled to another floor of the building. She replies "I'm not doing you any favors" and starts sending messages in WhatsApp to me in German. It was quite bizarre because she is the one who against my reservation put into a 2 bedroom I did not reserve in the first place. Secondly, after arriving from the airport and looking for check-in there were only 2 large and unfriendly security guards in a parking garage at a small desk. They were gruff and difficult. One keeps asking me "what's my condo number?" over and over again. He keeps insisting for my Kenya phone number as a tourist just from the airport who has never been in Kenya before. After much difficulty and poor communication, I get info from the host who gives me a passcode in a lockbox to get in. 3.) The next morning about 8 hours after check-in two house cleaners knock on my door. Theyinsist I'm checking out today even though I'm only 8 hours into a 2 night reservation. I have to stop a work business call I'm on, show them my reservation information. Then they finally leave. The building is ok. The host and her unprofessional managemen condo is NOT.
Stayed 2 nights in Aug 2026