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JW Marriott Hotel Nairobi

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Property amenity
Creator video - submitted by Bee Mehmel
Standard Room, 1 King Bed | Premium bedding, down comforters, memory foam beds, minibar
2 bars/lounges, sports bar
Executive Suite, 1 Bedroom, City View | Premium bedding, down comforters, memory foam beds, minibar

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Restaurant
  • Air conditioning
The current price is $297
$251 nightly
$297 total
Total with taxes and fees
Jun 20 - Jun 21

Explore the area

View in a map
Chiromo Lane, Westlands, Nairobi, 800
  • Place, University of Nairobi
    ‪8 min walk‬
  • Place, Nairobi National Museum
    ‪8 min walk‬
  • Place, Sarit Centre
    ‪17 min walk‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪21 min drive‬

Room options

View all photos for Club Room, 1 King Bed, City View

Premium bedding, down comforters, memory foam beds, minibar

Club Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, City View

Executive Suite, 1 Bedroom, City View | Premium bedding, down comforters, memory foam beds, minibar

Executive Suite, 1 Bedroom, City View

  • City view
  • 1087 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, down comforters, memory foam beds, minibar

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(8 reviews)
  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Smoking, City View

Premium bedding, down comforters, memory foam beds, minibar

Junior Suite, 1 Bedroom, Smoking, City View

  • City view
  • 743 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom, City View

Apartment, 1 Bedroom, City View | Premium bedding, down comforters, memory foam beds, minibar

Apartment, 1 Bedroom, City View

  • City view
  • 829 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Premium bedding, down comforters, memory foam beds, minibar

Apartment, 2 Bedrooms

  • City view
  • 1216 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 3 Bedrooms, City View

Apartment, 3 Bedrooms, City View | Premium bedding, down comforters, memory foam beds, minibar

Apartment, 3 Bedrooms, City View

  • City view
  • 2110 sq ft
  • 1 bedroom
  • Sleeps 4
  • 3 Double Beds

View all photos for Club Room, 2 Double Beds, City View

Premium bedding, down comforters, memory foam beds, minibar

Club Room, 2 Double Beds, City View

  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Premium bedding, down comforters, memory foam beds, minibar

Standard Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

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Jun 20 - Jun 21
Total with taxes and fees
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About the neighborhood

Nairobi

With a stay at JW Marriott Hotel Nairobi in Nairobi (Westlands), you'll be within a 5-minute drive of Sarit Centre and Westgate Shopping Mall. .This luxury hotel is 1.7 mi (2.7 km) from Nairobi National Museum and 1.8 mi (3 km) from National Archives.

What's nearby

  • University of Nairobi - 8 min walk - 0.5 miles
  • Nairobi National Museum - 8 min walk - 0.5 miles
  • Sarit Centre - 17 min walk - 0.9 miles
  • Oshwal Religious Centre - 18 min walk - 1.0 mile
  • Westgate Shopping Mall - 2 min drive - 1.2 miles

Getting around

  • Syokimau Station - 27 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 29 min drive

Restaurants

  • ‪Mr. Pang - ‬3 min walk
  • ‪Myna - ‬4 min walk
  • ‪Hashmi Barbeque - ‬4 min walk
  • ‪Milan Kenya - ‬5 min walk
  • ‪Mughal Indian Cuisine - ‬1 min walk

About this property

JW Marriott Hotel Nairobi

JW Marriott Hotel Nairobi offers 366 air-conditioned accommodations with minibars and complimentary bottled water. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. Business-friendly amenities include desks, desk chairs, and phones. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include hypo-allergenic bedding. Cribs/infant beds (complimentary) are also available.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa by JW has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 366 air-conditioned rooms featuring minibars. Your memory foam bed comes with down comforters and premium bedding. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary bottled water.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at Myna, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Nairobi? This hotel has 18299 square feet (1700 square meters) of space consisting of a conference center and 10 meeting rooms. Free valet parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Myna - This family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Midi Cafe and Patisserie - This café specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Hudson Bar and Grill - This sports bar specializes in American cuisine and serves lunch and dinner. Open daily.
Mughal - This family restaurant specializes in Indian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Mr. Pang Sky Bar & Lounge - This fine-dining restaurant specializes in Pan-Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport shuttle available
  • Free valet parking on site
  • Self parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Hudson Bar and Grill
  • Midi Cafe and Patisserie
  • Mr. Pang Sky Bar & Lounge
  • Mughal
  • Myna

Things to do

  • 24-hour gym
  • Art gallery
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • Children's games
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • Conference center (18,299 square feet of space)

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Telescope

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in room
  • Braille/raised signage
  • Elevator (50 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Built in 2024
  • Double-glazed windows
  • Lifeguards
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 5400 for adults and USD 2700 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: M-Pesa
This property uses some solar energy
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Property is also known as

Jw Marriott Nairobi Nairobi
Jw Marriott Hotel Nairobi Hotel
Jw Marriott Hotel Nairobi Nairobi
Jw Marriott Hotel Nairobi Hotel Nairobi

JW Marriott Hotel Nairobi Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 107 out of 121 reviews
Rating 8 - Good. 7 out of 121 reviews
Rating 6 - Okay. 4 out of 121 reviews
Rating 4 - Poor. 2 out of 121 reviews
Rating 2 - Terrible. 1 out of 121 reviews

10/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities
This hotel is outstanding. Beautiful rooms, nicely located, and fantastic food.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

sabiqah

Liked: Cleanliness, staff & service, amenities
Superb stay!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Hema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Bård Marsdal

Liked: Cleanliness, amenities
Amazing hotel. Pure class to everything. Love the level of soundproofing in the rooms. Great breakfast, good restaurants and the pool area is sweet. Great gym as well
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

neal

Liked: Cleanliness, staff & service, property conditions & facilities
Very safe hotel; akin to Fort Knox! A beautiful property with a gorgeous pool and terrific exercise room. Very friendly staff. Breakfast was fabulous!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

OLUWAKAYODE

Liked: Cleanliness, staff & service, amenities
Clean room, responsive staff and great amenities
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

oya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Roger

Very good
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Jamal Eddine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful in all areas (gym, spa, restaurants, reception) and the bed was very comfy.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, property conditions & facilities, room comfort
Great
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

castro

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel. Rooms, service, location is excellent
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

CLAIRE

Liked: Cleanliness, staff & service, amenities
Everything
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, great for business
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Lakenya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with great service! Staff is very friendly and helpful.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

osman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and pretty hotel
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Ataklia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hospitality
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are first rate - from valets to George at the concierge desk - friendly and efficient!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A truly elegant and beautiful hotel complete w/ numerous amenities, and a staff that is poised to help w/ any reasonable request.
Nairobi skyline from the Marriott
Pool side view
Chicken BLT from the hotel lobby restaurant
Burger meal from the hotel lobby restaurant
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Bikramjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel in nairobi
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 8 nights in Jan 2025
Verified

10/10 Excellent

DennIs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I travel a lot… Spend a lot of time in hotels all around the world… And this is one of the nicest places I’ve ever stayed. Courteous& & attentive staff and an impeccably clean & beautifully arranged layout throughout the hotel. And the breakfast… Not to be missed.!!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Jakub

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All perfect
Stayed 3 nights in Sep 2025