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Hyatt Place Nairobi Westlands

5.0 star property

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Photo gallery for Hyatt Place Nairobi Westlands

Exterior
Creator video - submitted by Tootsie's
2 bars/lounges
Exterior
Restaurant

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
$170
$146 nightly
$170 total
Total with taxes and fees
Apr 1 - Apr 2

Explore the area

View in a map
10 Lower Kabete Rd, Nairobi, Nairobi County, 43114
  • Place, Sarit Centre
    ‪1 min walk‬
  • Place, Westgate Shopping Mall
    ‪3 min walk‬
  • Place, Nairobi Education Centre - Animal Orphanage
    ‪5 min walk‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 Bedroom (King)

Minibar, laptop workspace, soundproofing, iron/ironing board

Suite, 1 Bedroom (King)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed (Forest)

55-inch TV with cable channels

Deluxe Room, 1 King Bed (Forest)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (King)

Minibar, laptop workspace, soundproofing, iron/ironing board

Suite, 1 Bedroom, Accessible (King)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Minibar, laptop workspace, soundproofing, iron/ironing board

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Minibar, laptop workspace, soundproofing, iron/ironing board

Deluxe Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Multiple Beds

Shower, towels

Deluxe Room, Multiple Beds

  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom

Minibar, laptop workspace, soundproofing, iron/ironing board

Executive Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Minibar, laptop workspace, soundproofing, iron/ironing board

Junior Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Minibar, laptop workspace, soundproofing, iron/ironing board

Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Shower, towels

Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Lobby
Novotel Nairobi Westlands
  • Pool
  • Spa
  • Pet friendly
  • Parking included
4.8 out of 5, Exceptional, 123 reviews
$138 nightly
The price is $161
Apr 1 - Apr 2
Total with taxes and fees
Novotel Nairobi Westlands

About the neighborhood

Nairobi

With a stay at Hyatt Place Nairobi Westlands in Nairobi (Highridge), you'll be within a 15-minute drive of Nairobi National Park and Thika Road Mall. .This luxury hotel is 0.4 mi (0.6 km) from Sarit Centre and 0.4 mi (0.7 km) from Oshwal Religious Centre.

What's nearby

  • Sarit Centre - 1 min walk - 0.1 miles
  • Westgate Shopping Mall - 3 min walk - 0.2 miles
  • Nairobi Education Centre - Animal Orphanage - 5 min walk - 0.3 miles
  • Oshwal Religious Centre - 8 min walk - 0.5 miles
  • University of Nairobi - 3 min drive - 1.6 miles

Getting around

  • Syokimau Station - 31 min drive
  • Nairobi (WIL-Wilson) - 20 min drive

Restaurants

  • ‪Barista & Co. Specialty Coffee (Sarit) - ‬3 min walk
  • ‪NewsCafe Sarit Centre - ‬4 min walk
  • ‪Fonda's Taqueria Westlands - ‬3 min walk
  • ‪Java House - ‬5 min walk
  • ‪Alloy - ‬6 min walk

About this property

Hyatt Place Nairobi Westlands

Hyatt Place Nairobi Westlands offers 168 air-conditioned accommodations with minibars and complimentary bottled water. Accommodations offer separate sitting areas and include desk chairs. A pillow menu is available. Premium cable television is provided.

Bathrooms include showers. This Nairobi hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 168 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include separate sitting areas and free tea bags/instant coffee, and housekeeping is provided daily.
Don't miss out on recreational opportunities including a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite at one of the hotel's 2 restaurants. Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Nairobi? This hotel has 3703 square feet (344 square meters) of space consisting of a conference center and 4 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Hyatt Place Nairobi Westlands has 2 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends
  • 2 bars/lounges
  • 2 restaurants
  • Couples/private dining

Things to do

  • 24-hour gym
  • Art gallery
  • Billiards/pool table
  • Designer stores
  • Seasonal outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference center (3,703 square feet of space)
  • Coworking space

Outdoors

  • In a nature reserve
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (35 inches high)
  • Grab bar near toilet (35 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (30 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 16 floors
  • Banquet hall
  • Built in 2024
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels

Food and drink

  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
2 total (up to 165 lbs per pet)

Children and extra beds

Children are welcome

Important information

Optional extras

  • Pet fee: USD 30 per pet (varies based on length of stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and window guards

Property is also known as

Hyatt House Nairobi
Hyatt Place Nairobi
Hyatt House Nairobi Westlands
Hyatt Place Nairobi Westlands Hotel
Hyatt Place Nairobi Westlands Nairobi
Hyatt Place Nairobi Westlands Hotel Nairobi

Hyatt Place Nairobi Westlands Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 69 out of 76 reviews
Rating 8 - Good. 5 out of 76 reviews
Rating 6 - Okay. 0 out of 76 reviews
Rating 4 - Poor. 0 out of 76 reviews
Rating 2 - Terrible. 2 out of 76 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Dwight

Liked: Cleanliness, staff & service, property conditions & facilities
My recent stay at the hotel was an absolutely exceptional experience. The level of customer service provided by the staff was truly outstanding. They consistently went above and beyond to ensure all guest needs were met with professionalism and courtesy. I have rarely encountered such a dedicated and attentive team during my travels. This establishment sets a very high standard for hospitality.
Stayed 2 nights in Dec 2025

10/10 Excellent

Mandy

Business traveler
Liked: Cleanliness, staff & service, amenities
I was very happy with my 2-night stay. I was unhappy with noise the first night and the hotel relocated me the next day without delay. Very thoughtful. The rooms are very nice and clean. I would come again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Patricia

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Oct 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities
Great staff. Quick check in Comfortable room Good location near Sarit Center
Stayed 1 night in Oct 2025

10/10 Excellent

Dave

Stayed 2 nights in Oct 2025

10/10 Excellent

Henry

Stayed 4 nights in Oct 2025

10/10 Excellent

Dave

Stayed 4 nights in Oct 2025

10/10 Excellent

Adam

Liked: Cleanliness
My stay at the hotel was very successful. The only problem was the inability to receive an invoice, which I learned about shortly after arrival.
Stayed 11 nights in Sep 2025

10/10 Excellent

Fred

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Excellent Hotel spacious rooms and directly oppisite Sarit shopping centre
Stayed 2 nights in Oct 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean hotel. Breakfast was amazing. One day my safari left before breakfast so the hotel made me a breakfast to go! I would definitely stay at Hyatt Place again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large and comfortable room Very clean and comfortable Staff were all very helpful and friendly
Stayed 1 night in Oct 2025

10/10 Excellent

Jane

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

10/10 Excellent

Freida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay at this hotel .
Stayed 1 night in Aug 2025

10/10 Excellent

Rajan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, best service, best breakfast, great location and the most lovely staff. Thank you so much for having us
Stayed 6 nights in Sep 2025

10/10 Excellent

Maphuti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff, great facilities, especially the gym
Stayed 2 nights in Sep 2025

10/10 Excellent

Douglas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super good
Stayed 3 nights in Sep 2025

10/10 Excellent

DANIEL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

JITENDRAKUMAR, Lilongwe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Sep 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Professional and friendly staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the friendly and professional staff everywhere.
Stayed 1 night in Aug 2025

10/10 Excellent

Abhijeet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms and friendly staff
Stayed 1 night in Aug 2025

2/10 Terrible

HARSH, kisumu

Liked: Cleanliness, staff & service, property conditions & facilities
Hello, room was not ready until 630 PM and check in was 2PM. We were still not given the room we paid for.
Stayed 1 night in Aug 2025

10/10 Excellent

Gabriel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Aug 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Emmanuel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel with spacious and comfortable rooms. Staff were very friendly and ready to assist.
Stayed 1 night in Jul 2025