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Dusit D2 Nairobi

Property class: 3.5

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Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
14 Riverside, Riverside Woods, 14, Nairobi, Nairobi County, 00100
  • Place, Arboretum
    ‪15 min walk‬
  • Place, Sarit Centre
    ‪17 min walk‬
  • Place, University of Nairobi
    ‪17 min walk‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪22 min drive‬

Room options

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A buffet area with various food items and a sign indicating 'CRAFTI'.
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  • Spa
  • Parking included
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, 281 reviews
$106 nightly
The price is $124
Aug 28 - Aug 29
Total with taxes and fees
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About the neighborhood

Nairobi

With a stay at Dusit D2 Nairobi, you'll be centrally located in Nairobi, within a 15-minute drive of Nairobi National Park and Thika Road Mall. .This family-friendly hotel is 1.4 mi (2.3 km) from Sarit Centre and 1.6 mi (2.6 km) from UNHCR Kenya.

What's nearby

  • Arboretum - 15 min walk - 0.8 miles
  • Sarit Centre - 17 min walk - 0.9 miles
  • University of Nairobi - 17 min walk - 0.9 miles
  • Nairobi National Museum - 20 min walk - 1.1 miles
  • Westgate Shopping Mall - 3 min drive - 1.6 miles

Getting around

  • Syokimau Station - 30 min drive
  • Nairobi (WIL-Wilson) - 19 min drive

Restaurants

  • ‪270° Rooftop - ‬16 min walk
  • ‪Mughal Indian Cuisine - ‬12 min walk
  • ‪Alloy - ‬3 min drive
  • ‪68 Library - ‬19 min walk
  • ‪Brew Bistro & Lounge - ‬3 min drive

About this property

Dusit D2 Nairobi

Dusit D2 Nairobi offers 101 accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature down comforters. LED televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Nairobi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The onsite spa has 7 treatment rooms including rooms for couples. Services include Swedish massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 101 guestrooms featuring refrigerators and minibars. Complimentary wired and wireless internet access keeps you connected, and 40-inch LED televisions are provided for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy a meal at the restaurant or snacks in the 2 coffee shops/cafes. The hotel also offers 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Nairobi? This hotel has 538 square feet (50 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Dusit D2 Nairobi has a restaurant on site.
Soko Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours. Open daily.
Zing Bar and Lounge - This cocktail bar specializes in international cuisine and serves lunch, dinner, and light fare. Happy hour is offered. Open daily.
Rouge Deck - This poolside cocktail bar specializes in international cuisine and serves light fare only. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 25 for adults and USD 12.50 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Rouge Deck
  • Soko Restaurant
  • Zing Bar and Lounge

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Sauna

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • 538 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Built in 2014
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 100.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (December 31) Gala Dinner per adult: USD 60
  • New Year's Eve (December 31) Gala Dinner per child: USD 30 (from 5 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 25.00 for adults and USD 12.5 for children
  • Airport shuttle fee: USD 40 per vehicle (one-way)
  • Airport shuttle fee per child: USD 40 (one-way), (up to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 7:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool without adult supervision
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

dusitD2
dusitD2 Hotel
dusitD2 Hotel nairobi
Dusit D2 Nairobi Hotel
dusitD2 nairobi Hotel
Dusit D2 Nairobi Hotel
Dusit D2 Nairobi Nairobi
Dusit D2 Nairobi Hotel Nairobi

Dusit D2 Nairobi Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 83 out of 111 reviews
Rating 8 - Good. 20 out of 111 reviews
Rating 6 - Okay. 6 out of 111 reviews
Rating 4 - Poor. 0 out of 111 reviews
Rating 2 - Terrible. 2 out of 111 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

mademoisElla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zero regrets. Hope to be back soon! Was there with my 5 year old daughter, perhaps better catered for business, but we still enjoyed every minute.
Stayed 7 nights in Mar 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast omelette was small. The staff was amazing
Stayed 2 nights in Jan 2020
Verified review

10/10 Excellent

Dayo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly all the way. Breakfast was great, with excellent variety. Will definately stay here on my next visit.
Stayed 3 nights in Dec 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern feel, very clean, very comfy. If we come again I’d definitely stay here.
Stayed 6 nights in Dec 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Larger than average rooms, good gym, excellent service. I have stayed here several times before and will come back. My only criticism relates to the room service menu. It’s quite boring and has no Thai food on offer...strange given that this is a Thai hotel chain and it has a really good Thai restaurant (Soi) on the ground floor.
Stayed 3 nights in Sep 2019
Verified review

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Back its very best

An absolute faultless stay from start to finish. Every member of staff without exception were outstanding.The quality of the rooms are the best in Nairobi. Very spacious and well fitted. The breakfast buffet is excellent and the staff there were exception, in particular Koki, Helen and the best egg chef around, Bernadette. The welcome at reception is always greeted with a smile. Lorah was outstanding. It is my hotel of choice in Nairobi
Stayed 6 nights in Sep 2019
Verified review

6/10 Okay

Paresh

Liked: Cleanliness, room comfort

Dusit2 Nairobi

Not as good as third bed was not made up when we got in late in the evening. The view from the window was non existent - wall painted. Space in the room was adequate.
Stayed 2 nights in Sep 2019
Verified review

10/10 Excellent

Ese

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything! Amazing hotel and people. Service is excellent. Rooms are our of this world! Everything works Security is water tight - you would expect that after the recent issues. Sometimes a pain, but necessary.
Stayed 2 nights in Sep 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dusit is back!

Dusit is back. Staff is as friendly as before, but some processes are a bit slow. Reception needs to be better organized and work faster. Airport transfer is absolute value for money as they offer wifi in their shuttle you can work on the way. drivers are well trained and very helpful. SOI Restaurant staff understand their job! Great to have a conversation and laugh with them. Beds still huge, rooms very comfortable! The early check-in topped it off! Great that Dusit is back!
Stayed 2 nights in Aug 2019
Verified review

10/10 Excellent

NoelC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived late at night but check in with Mike was smooth and relaxed also I awoke a bit late for breakfast but was still able to get a decent breakfast even though the breakfast area had closed
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply elagant, marvellous experience. We made last minute reservations but the staff were very helpful and managed to accommodate us despite the short notice. The rooms are exquisite. The property is just out of this world. Keep up the good job
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Business Hotel

Great business hotel, I had a couple of very enjoyable stays at the Dusit. My thoughts to those caught up in the recent atrocities.
Stayed 3 nights in Nov 2018
Verified review

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in a safe area

This is a lovely hotel and great rooms. It’s a shame you have to actually leave the hotel (not the complex) to get to the pool, which is also situated behind a building so loses the sun quite early if that’s what you are going for.
Stayed 1 night in Nov 2018
Verified review

8/10 Good

Trishna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business

Overall a lovely stay
Stayed 2 nights in Aug 2018
Verified review

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Haven in Nairobi

Great central location in Nairobi. Good food and drink selections and spacious rooms. Will definitely come back.
Stayed 1 night in Jul 2018
Verified review

10/10 Excellent

Moosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business stay at Dusit Nairobi

Very nice boutique hotel with superior service, excellent bfast and great coffee. Location not so central.
Stayed 2 nights in Jun 2018
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel in convenient location. Other than the immediate amenities there aren't many alternatives but that wouldn't deter me from staying again in the future.
Verified review

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb

Excellent hotel with great staff. Excellent Thai restaurant.
Verified review

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A memorable visit.

A very good hotel, staff always welcome you with a smile. Our Dvine Room was outstanding. For the benefits that you receive, it is well worth paying the extra to upgrade to a Dvine Room. The only negative that impacted on our complete enjoyment of our stay was the breakfast service. The food was great but service poor, with our table not cleared between courses and having to attract a waiter's attention to get coffee. We fed this back to the management team who assured us that this issue will be resolved. One of the benefits of the Dvine Room, is use of the D Lounge. This was a great experience thanks to Lorah who looked after us during our visit. Will we stay at D2 on our next visit? Definitely yes!
Verified review

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, specious room, modern hotel!!! Suitable for business or vacation.
Stayed 2 nights in Feb 2018
Verified review

2/10 Terrible

Verified traveler

Disliked: Staff & service

Security is terrible

Security at the hotel is lax. $1600 were stolen from my room.
Stayed 3 nights in Jan 2018
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relatively flawless, the Thai chain hotel is a great addition to the Nairobi hotel scene. Rooms are nice and big enough, roman showers are amazing and the beds are extra comfortable. Add to this a nice patio and lounge and a broad range of international cocktails and this hotel, with rooms reasonably priced, make every other hotel in town looking old and expensive. The thai restaurant is a bit pricey but the quality is there. The swimming pool is interesting and relaxing, the gym has nothing but new accessories.
Stayed 4 nights in Jan 2018
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay
Stayed 2 nights in Jan 2018
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Morden hotel with great service

Had a very good stay after a second visit. Generally great service and a good stay. Some minor costs like paying for sparking water and a morning coffee dimish the experience but otherwise a good stay.
Stayed 3 nights in Jan 2018
Verified review

10/10 Excellent

thor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

topp by-hotell med cool pool.

fantastiske room.super room-service.meget proffe i alt de gjorde
Stayed 2 nights in Dec 2017