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Decale Jewel Stone Hotel

Property class: 3.5

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Photo gallery for Decale Jewel Stone Hotel

A hotel with a swimming pool, outdoor seating, and a well-lit courtyard.
A multi-story building with balconies and windows.
A modern lounge area with a glass-top table, wooden chairs, and a sofa.
A hotel with a well-lit outdoor area featuring a grassy garden, palm trees, and a stone border.
A four-poster bed with a canopy, a bedside table with a lamp, and a wardrobe.

Reviews

5.6 out of 10

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
4th Parklands Avenue, Nairobi
  • Place, Diamond Plaza II
    ‪2 min walk‬
  • Place, Aga Khan University Hospital, Nairobi
    ‪13 min walk‬
  • Place, Aga Khan University Nairobi
    ‪18 min walk‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Single Room, 1 Twin Bed, Accessible, Garden View

A hotel room with a bed, a bedside table with a lamp, a telephone, and a decorative item.

Standard Single Room, 1 Twin Bed, Accessible, Garden View

  • Garden view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

A bed with white linens, a canopy, and a bedside table with a lamp.

Standard Double Room

  • Garden view
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

A neatly made bed with white linens and pillows, a wooden bedside table with a lamp, and a dark headboard.

Superior Double Room

  • Garden view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 2 Twin Beds, Accessible

A neatly made bed with white linens and pillows, a wooden bedside table with a lamp, and a dark headboard.

Twin Room, 2 Twin Beds, Accessible

  • Garden view
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Nairobi

With a stay at Decale Jewel Stone Hotel in Nairobi (Parklands), you'll be a 3-minute drive from Aga Khan University Hospital, Nairobi and 6 minutes from National Archives. .This spa hotel is 2.8 mi (4.5 km) from City Market and 3 mi (4.8 km) from Central Park.

What's nearby

  • Diamond Plaza II - 2 min walk - 0.1 miles
  • Aga Khan University Hospital, Nairobi - 13 min walk - 0.7 miles
  • Aga Khan University Nairobi - 18 min walk - 1.0 mile
  • Westgate Shopping Mall - 3 min drive - 1.2 miles
  • Nairobi National Museum - 4 min drive - 1.6 miles

Getting around

  • Syokimau Station - 36 min drive
  • Nairobi (WIL-Wilson) - 24 min drive

Restaurants

  • ‪Java House - Aga Khan University Hospital - ‬13 min walk
  • ‪Red Ginger - ‬9 min walk
  • ‪Parklands 2nd Avenue - ‬10 min walk
  • ‪Spice Roots - ‬13 min walk
  • ‪Mugg & Bean - ‬17 min walk

About this property

Decale Jewel Stone Hotel

Decale Jewel Stone Hotel offers 40 accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Cable television is provided.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, facials, body wraps, and body scrubs.

The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision. Guests under 10 years old are not allowed in the spa.

Make yourself at home in one of the 40 guestrooms. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service. Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include express check-in, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Decale Jewel Stone Hotel has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Full-service spa
  • Outdoor pool
  • Playground

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Ceiling fan
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: USD 16 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Guests under 10 years old are not allowed in the spa, and guests under 10 years old are only allowed with adult supervision

Property is also known as

Jewelstone Hotel Nairobi
Jewelstone Nairobi
Jewelstone
Jewelstone Hotel
Decale Jewel Stone Hotel Hotel
Decale Jewel Stone Hotel Nairobi
Decale Jewel Stone Hotel Hotel Nairobi

Decale Jewel Stone Hotel Reviews

Reviews

5.6
Rating 10 - Excellent. 0 out of 5 reviews
Rating 8 - Good. 2 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 1 out of 5 reviews
Rating 2 - Terrible. 1 out of 5 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

5.0/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Property conditions & facilities
Convenient location but hotel is run down with unacceptable Health and safety standards. Management did not seem concerned when complaints made. Payment was taken twice and refunded in Kenyan shillings with loss in exchange rate differences and transaction commissions Would not recommend it
Stayed 2 nights in Feb 2020
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities, room comfort

Not a safe place

I stayed int this hotel for a week and did not have a good time. Firstly, for the entire time the pool and court yard area was closed, which was disappointing. Staff was unfriendly, and not helpful and my request for a bin or a hot shower was initially ignored (solved on day 3). I was put into a room on 2nd floor, but within 2 days of my arrival my floor turned into a building site, as all rooms had their doors replaced. On day 3 staff moved me to the 4th floor (not happy to pack up again). However, within 20min of moving into my new (not very clean) room the overpowering smell and firework-like noises from the corridor led me to investigate: the large electric fuse box just in front of my room was exploding with large flames coming out of it and licking up the wall. With no smoke detector or fire alarm in place I run down 4 floors an alerted staff, who then put out the fire and I moved, rather shaken, back into my 2nd floor room. Without me detecting the fire this could have ended really badly (it was past midnight and nobody else was on the 4th floor, so a fire would not have been detected any time soon). I had a sleepless night and was rather disappointed that nobody actually thanked me or offered some sort of compensation for the bad experience (smoke smelling clothes, sleepless nights, no fire alarm). Instead, staff tried to move me back to the upper floors. For the next 3 nights I was told I had to move in the evening but no room was ready... Wont say here again!
Stayed 7 nights in Aug 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel at a good price

Room was nice and comfortable, breakfast was good (nice selection of fruit, cereal, hot food), no restaurant on grounds (only a bar with a limited selection of food). Close to food shopping (within walking distance). I really liked the fact that this hotel is a vegetarian hotel and does not serve non-vegetarian food or allow non-vegetarian food on grounds.
Stayed 3 nights in Aug 2018
Verified review

8/10 Good

Stayed 1 night in Jun 2024
Verified review

6/10 Okay

Stayed 6 nights in Dec 2023