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Best Western Plus Meridian Hotel

Property class: 3.5

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Photo gallery for Best Western Plus Meridian Hotel

Front of property
Interior detail
2 restaurants, lunch, dinner served; Chinese cuisine
Interior detail
Outdoor pool, pool umbrellas

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
$72
$61 nightly
$72 total
Total with taxes and fees
May 1 - May 2

Explore the area

View in a map
6 Murang'a Road, Off Moi Avenue, Nairobi, 00100
  • Place, University of Nairobi
    ‪2 min walk‬
  • Place, City Market
    ‪5 min walk‬
  • Place, Kenyatta International Convention Centre
    ‪12 min walk‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(45 reviews)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 2 Twin Beds, Non Smoking

8.6 out of 10
Excellent
(23 reviews)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.6 out of 10
Excellent
(4 reviews)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite, 1 King Bed, Non Smoking, Kitchenette

  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Standard Room, 1 Twin Bed, Non Smoking | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Twin Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Suite, 2 Twin Beds, Non Smoking (Third bed is Single Bed)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Family Suite, 2 Twin Beds, Non Smoking (Third bed is Single Bed)

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

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Lobby
Best Western Nairobi Upper Hill
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  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
4.6 out of 5, Wonderful, 285 reviews
$67 nightly
The price is $78
May 6 - May 7
Total with taxes and fees
Best Western Nairobi Upper Hill

About the neighborhood

Nairobi

With a stay at Best Western Plus Meridian Hotel, you'll be centrally located in Nairobi, within a 15-minute drive of Thika Road Mall and Nairobi National Park. .This hotel is 0.4 mi (0.6 km) from Tom Mboya Statue and 0.7 mi (1.1 km) from City Market.

What's nearby

  • University of Nairobi - 2 min walk - 0.1 miles
  • City Market - 5 min walk - 0.3 miles
  • City Square - 10 min walk - 0.6 miles
  • Uhuru Park - 11 min walk - 0.6 miles
  • Kenyatta International Convention Centre - 12 min walk - 0.7 miles

Getting around

  • Syokimau Station - 25 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 27 min drive

Restaurants

  • ‪Pork & Go - ‬4 min walk
  • ‪Sonford Fish and Chips - ‬7 min walk
  • ‪Clarion Cafe - ‬6 min walk
  • ‪Kilimanjaro Jamia - ‬8 min walk
  • ‪Best Western PLUS Meridian Hotel - ‬4 min walk

About this property

Best Western Plus Meridian Hotel

Best Western Plus Meridian Hotel offers 128 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. Beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Nairobi hotel provides complimentary wired Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, Swedish massages, body scrubs, and body treatments.
Make yourself at home in one of the 128 individually furnished guestrooms, featuring minibars and flat-screen televisions. Complimentary wired internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Relax and unwind with massages and body treatments. If you're looking for recreational opportunities, you'll find an outdoor pool and a steam room. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and wedding services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy Chinese cuisine at Pool Bar Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Nairobi? This hotel has 1894 square feet (176 square meters) of space consisting of a conference center and 5 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Pool Bar Restaurant - This rooftop bar specializes in Chinese cuisine and serves lunch and dinner.
The Rendezvous - This restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Pool Bar Restaurant
  • The Rendezvous

Things to do

  • Billiards/pool table
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • High chair
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Conference center (1,894 square feet of space)

Outdoors

  • Pool umbrellas
  • Rooftop terrace

Spa

  • Body scrubs
  • Deep-tissue massages
  • Manicures/pedicures
  • Spa treatment rooms
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: KES 5000
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: KES 5000
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: KES 5000 per vehicle (roundtrip, maximum occupancy 2)
  • Early check-in fee: KES 5000 (subject to availability)
  • Late check-out fee: KES 5000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Best Western Plus Meridian Hotel Nairobi
Meridian Hotel Nairobi
Meridian Nairobi
Best Western Plus Meridian Nairobi
Plus Meridian Hotel Nairobi
Best Western Plus Meridian Hotel Hotel
Best Western Plus Meridian Hotel Nairobi
Best Western Plus Meridian Hotel Hotel Nairobi

Best Western Plus Meridian Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 608 out of 1001 reviews
Rating 8 - Good. 272 out of 1001 reviews
Rating 6 - Okay. 63 out of 1001 reviews
Rating 4 - Poor. 22 out of 1001 reviews
Rating 2 - Terrible. 36 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Stephanie

Stayed 1 night in Jan 2026

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Patrick - one of the porters was exceptionally helpful, friendly and willing to help with anything required.
Stayed 4 nights in Jan 2026

2/10 Terrible

Chris

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We booked 2 rooms for 3 nights. They advertise AC but both rooms that we were originally given did not work. In addition my kids rooms were cleaned very poorly. We asked 4 times for someone to clean the shower and fix the fact it wouldn’t drain. They switched us in to a room that had AC the first night. For my kids they showed them 6 rooms that AC don’t work. We were trying to get an appropriate room until 11 PM. We gave up and they gave us fans for the first night as we were getting up at 5 am to see the park. The second night after me telling them I was going to leave the hotel they finally found them a room with functioning AC. As compensation they allowed us to play the pool table, very poor customer service to make things right. But even at that they tried to charge us for the pool. Will not come back. We were going to stay there upon our return to Narobi but that isn’t happening.
Stayed 3 nights in Jan 2026

10/10 Excellent

Lina

Traveled with group
Liked: Cleanliness, staff & service
Staff are great. Rooms are starting to look a bit warm. Bed mattresses need to be changed. Showers need to be upgraded as they leak and the hand held showers often don’t work.
Stayed 1 night in Jan 2026

8/10 Good

Lina

Traveled with group
Liked: Cleanliness, staff & service
Staff is courteous and helpful.
Stayed 2 nights in Jan 2026

10/10 Excellent

ANDREW PAUL

Business traveler, Traveled with family
Liked: Amenities
Everything was just perfect, the staff, cleanliness,food , I wish I could give 10 stars!
Stayed 1 night in Jan 2026

10/10 Excellent

ANGEL

Stayed 3 nights in Jan 2026

10/10 Excellent

Debashis

Stayed 2 nights in Dec 2025

10/10 Excellent

Alfred

Stayed 2 nights in Jan 2026

8/10 Good

Lina

Stayed 1 night in Jan 2026

10/10 Excellent

Georges

Liked: Cleanliness, staff & service, amenities
Le personnel a toujours chercher à nous aider dans nos recherches. Le petit déjeuner a été particulièrement apprécié.
Stayed 1 night in Jan 2026

8/10 Good

ANGEL

Stayed 2 nights in Jan 2026

10/10 Excellent

jifang

Traveled with family
Good
Stayed 2 nights in Jan 2026

4/10 Poor

Dante

Disliked: Cleanliness, amenities
Wasn’t what I expected from best western
Stayed 17 nights in Oct 2025

10/10 Excellent

Abdullahi

Stayed 1 night in Jan 2026

10/10 Excellent

Patty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members were very helpful and welcoming. Accommodations were set with ease and professionalism. The hotel is well kept and has nice amenities for patrons to enjoy.
Stayed 1 night in Jan 2026

8/10 Good

Nabeelah

Liked: Cleanliness, staff & service, property conditions & facilities
The staff of the hotel were nice. I asked for a room facing outside rather than a wall and they provided that. Unfortunately, the bed was very uncomfortable. It was extremely soft with no back support and bed framing was old and peeling. Plus one pillowcase was torn. The toilet flush button kept coming loose and needed multiple presses to stop the water. Overall, the room did what it needed to do, but comfort and maintenance were not great.
Stayed 3 nights in Jan 2026

8/10 Good

J

Liked: Cleanliness, staff & service, amenities
The rooms were cleaned along with complimentary water which is always a nice touch. The check-in staff were friendly as was the concierge. Security was present outside at all times and the hotel has a great ambience about it. The breakfast was ok and I do not believe the aircon was working properly.
Stayed 1 night in Dec 2025

8/10 Good

Alejandro Ruiz, San Ysidro

Liked: Cleanliness
El Hotel es antiguo y le falta mantenimiento
Stayed 4 nights in Dec 2025

8/10 Good

Rosemary

Stayed 1 night in Dec 2025

10/10 Excellent

Zach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, clean room, and great hearty breakfast
Stayed 1 night in Dec 2025

4/10 Poor

Hirsi

Stayed 1 night in Dec 2025

6/10 Okay

Gloria

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Room and hotel in general is very out dated. Needs to be freshened and refurbished. It’s very dark in the hallways; old carpet. Even the staff uniforms are very outdated. Staff are super friendly and helpful. They are fantastic!
Stayed 1 night in Dec 2025

10/10 Excellent

Rohan

Stayed 4 nights in Nov 2025

10/10 Excellent

joseph

Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent very good customer service. Very clean hotel very accommodating. Great experience advise others to stay.
Stayed 4 nights in Dec 2025