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Best Western Nairobi Upper Hill

3.5 star property

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Photo gallery for Best Western Nairobi Upper Hill

A spacious lobby with a curved reception desk, a seating area, and a large window with a view.
Exterior
A modern building with a glass facade, a well-maintained garden with a large planter, and a clear night sky.
A spacious dining area with multiple tables and chairs, large windows offering a view of trees, and a kitchen area with modern appliances.
Property grounds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Gym
  • Business services
The current price is $74
$64 nightly
$74 total
Total with taxes and fees
Aug 1 - Aug 2

Explore the area

View in a map
2nd Ngong Avenue, Nairobi
  • Place, Uhuru Park
    ‪12 min walk‬
  • Place, Central Park
    ‪16 min walk‬
  • Place, Kenyatta International Convention Centre
    ‪2 min drive‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a desk with a chair, a wooden door, and a wall-mounted fan.

Standard Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room, Multiple Beds, Connecting Rooms

A hotel room with a bed, desk, chair, TV, and a window with curtains.

Family Room, Multiple Beds, Connecting Rooms

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Standard Room, 1 Twin Bed (Cozy Room)

A hotel room with a bed, desk, chair, TV, and ceiling fan.

Standard Room, 1 Twin Bed (Cozy Room)

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a TV, and a ceiling fan.

Superior Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Twin Room

A hotel room with two beds, a desk with a chair, a TV mounted on the wall, and a ceiling fan.

Superior Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Terrace & Garden View Suite

Terrace/patio

Premium Terrace & Garden View Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for One Bedroom Garden View Suite

A neatly made bed with white linens in a room with wooden flooring, a framed picture on the wall, and a window with curtains.

One Bedroom Garden View Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Garden View Suite

Family Garden View Suite | In-room safe, desk, free cribs/infant beds, free WiFi

Family Garden View Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Cozy Room

A hotel room with a bed, a desk with a chair, a TV mounted above the desk, and a window with curtains.

Cozy Room

  • Sleeps 1
  • Free WiFi

View all photos for Standard King Room

A bedroom with a bed, a desk, a chair, a wooden door, and a wall-mounted fan.

Standard King Room

  • Sleeps 2
  • Free WiFi

View all photos for Superior Twin Room

A hotel room with two beds, a desk, a wardrobe, and a mirror.

Superior Twin Room

  • Sleeps 2
  • Free WiFi

Similar properties

Front of property
Best Western Plus Meridian Hotel
Nairobi Central
  • Pool
  • Spa
  • Parking included
  • Restaurant
4.4 out of 5, Excellent, 1,004 reviews
$59 nightly
The price is $70
Aug 1 - Aug 2
Total with taxes and fees
Best Western Plus Meridian Hotel

About the neighborhood

Nairobi

With a stay at Best Western Nairobi Upper Hill in Nairobi (Kilimani), you'll be within a 15-minute drive of Yaya Centre and Nairobi National Park. .This hotel is 8.8 mi (14.2 km) from Thika Road Mall and 0.6 mi (0.9 km) from Uhuru Park.

What's nearby

  • Uhuru Park - 12 min walk - 0.6 miles
  • Central Park - 17 min walk - 0.9 miles
  • Kenyatta International Convention Centre - 2 min drive - 1.2 miles
  • University of Nairobi - 2 min drive - 1.4 miles
  • City Square - 2 min drive - 1.2 miles

Getting around

  • Syokimau Station - 24 min drive
  • Nairobi (WIL-Wilson) - 11 min drive

Restaurants

  • ‪Bricklayers Arms - ‬18 min walk
  • ‪Java Upper Hill - ‬10 min walk
  • ‪Alan Bobbes Bistro - ‬1 min walk
  • ‪Burrito Bar - ‬10 min walk
  • ‪Java KMA - ‬11 min walk

About this property

Best Western Nairobi Upper Hill

Best Western Nairobi Upper Hill offers 84 accommodations with safes and complimentary bottled water. Premium satellite television is provided.

Bathrooms include showers and complimentary toiletries. This Nairobi hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 84 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional amenities at this Colonial hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite at one of the hotel's 4 restaurants, or stay in and take advantage of the room service. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Nairobi? This hotel has 624 square feet (58 square meters) of space consisting of conference space and 3 meeting rooms. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Best Western Nairobi Upper Hill has 4 restaurants on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 10 to 15 for adults and USD 8 to 12 for children
  • 4 restaurants
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 624 square feet of conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom

More

  • Banquet hall
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Ceiling fan
  • Desk
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 10 to 15 for adults, and USD 8 to 12 for children
  • Airport shuttle fee: USD 25 per vehicle (maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Country Lodge Nairobi
Country Nairobi
Town Lodge Upper Hill Nairobi Hotel
Town Lodge Upper Hill Hotel
Town Lodge Upper Hill Nairobi
Town Lodge Upper Hill
Country Hotel Nairobi

Best Western Nairobi Upper Hill Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 209 out of 309 reviews
Rating 8 - Good. 73 out of 309 reviews
Rating 6 - Okay. 16 out of 309 reviews
Rating 4 - Poor. 6 out of 309 reviews
Rating 2 - Terrible. 5 out of 309 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Andri

Liked: Cleanliness, staff & service, amenities
Nice place to stay and wonderful kind people's.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

CHYANSHAU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Garden Restaurant's foods are delicious.
Stayed 1 night in Mar 2026
Verified

8/10 Good

TAESANG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff, clean room, nice swimming pool. Good place to chill out.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Dean

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities
Room was very clean and the staff very nice
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Cherylee

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, staff very helpful
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

norma

Liked: Cleanliness, staff & service, property conditions & facilities
Staff members gave us VIP treatment very helpful loved the experience
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, always helpful and courteous.
Poolside
Chill spot
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Dean

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and connection to the Fairview Hotel
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Timothy Kisakye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Variety of foods served on breakfast and the stuff at the reception were very friendly and actually allow me to check out with added time I was so pleased by that.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

George William

Disliked: Amenities
was okay, expensive food though
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Calvin

Liked: Cleanliness, amenities, property conditions & facilities
great hospitality. friendly staff.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Christopher Sean

Liked: Cleanliness, amenities, property conditions & facilities
Love this place. No complaints whatsoever.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Dativa

Liked: Cleanliness, amenities, property conditions & facilities
Staff there are so welcoming and kind! Very accommodating, always helpful. Great area, quiet, good places to work. Would stay again!
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Moses

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, wonderful staff
Stayed 1 night in Sep 2025
Verified

8/10 Good

Ruchith

Liked: Cleanliness, property conditions & facilities
Clean room and good staff
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Priscillar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Fred

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is a “hidden gem” in Nairobi. We have stayed here a number of times over the years. Very clean. Staff is helpful and kind. Breakfast is always excellent.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Christopher Sean

Liked: Cleanliness, amenities, property conditions & facilities
Staff is fantastic. Nice, quiet neighborhood. Clean and bright rooms.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Binalakshmi

Liked: Cleanliness, amenities, property conditions & facilities
Excellent breakfast. Friendly and accommodating staff.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Wienczyslawa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a very big hotel with a beautiful swimming pool, restaurant, breakfast and even more wonderful staff.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Dorothy

Liked: Cleanliness, amenities, property conditions & facilities
The staff was helpful. Security was good. Nice clean place.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

obai

Liked: Cleanliness, amenities, property conditions & facilities
Yes it was very clean
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

AMISA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Very clean and cozy.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, with “Great” staff members that go beyond personal service!!!!
Stayed 11 nights in Nov 2025