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New Normal Hotel in MATSUYAMA

Property class: 2.5

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Photo gallery for New Normal Hotel in MATSUYAMA

A hotel bathroom with a sink, mirror, and towel dispenser.
A remote control with buttons for Netflix, Hulu, and U-NEXT.
A building with a sign that reads "New Normal Hotel."
An elevator with a control panel, informational signs, and a door with a window.
A hotel bathroom with a sink, mirror, and a microwave on a countertop.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Matsuyama 1-35-14, Naha, Okinawa, 900-0031
  • Place, Naminoue Beach
    ‪8 min walk‬
  • Place, Tomari Port
    ‪8 min walk‬
  • Place, Kokusai-dori Shopping Street
    ‪10 min walk‬
  • Airport, Naha (OKA)
    ‪6 min drive‬

Room options

View all photos for Standard Double Room, Non Smoking

A hotel room with a bed, a round table, and a window with curtains.

Standard Double Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 211 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Naha

Located in Naha (Naha City Centre), New Normal Hotel in MATSUYAMA is within a 10-minute walk of Tomari Port and Naminoue Beach. .This hotel is 0.6 mi (1 km) from Kokusai-dori Shopping Street and 10.2 mi (16.4 km) from American Village.

What's nearby

  • Naminoue Beach - 8 min walk - 0.5 miles
  • Tomari Port - 8 min walk - 0.5 miles
  • Naminouegu Shrine - 9 min walk - 0.5 miles
  • Kokusai-dori Shopping Street - 10 min walk - 0.6 miles
  • Okinawa Prefectural Office - 15 min walk - 0.8 miles

Getting around

  • Miebashi Station - 11 min walk
  • Naha Airport (OKA) - 11 min drive

Restaurants

  • ‪次郎長寿司 若狭店 - ‬1 min walk
  • ‪やっぱりステーキ1st カクテルプラザ店 - ‬2 min walk
  • ‪島唄やーにんじゅ - ‬3 min walk
  • ‪やっぱり食べほ - ‬2 min walk
  • ‪バイキング居酒屋 リオ - ‬2 min walk

About this property

New Normal Hotel in MATSUYAMA

New Normal Hotel in MATSUYAMA offers 28 accommodations, which are accessible via exterior corridors and feature slippers and hair dryers. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include separate bathtubs and showers, toilets with an electronic bidet, complimentary toiletries, and toothbrushes and toothpaste.

This Naha hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. 50-inch LCD televisions come with satellite channels.

Make yourself at home in one of the 28 guestrooms featuring refrigerators and microwaves. 50-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include desks and electric kettles.
This hotel offers designated smoking areas.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • In-room microwave
  • In-room refrigerator

Accessibility

  • Elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laundry detergent
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: JPY 1000
Contactless check-in available

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: JPY 1000

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Early check-in and late check-out are subject to availability. An additional fee of JPY 1,000 per hour applies.

Access methods

Lockbox, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Early check-in fee: JPY 1000 (subject to availability)
  • Late check-out fee: JPY 1000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

New Normal In Matsuyama Naha
New Normal Hotel in MATSUYAMA Naha
New Normal Hotel in MATSUYAMA Hotel
New Normal Hotel in MATSUYAMA Hotel Naha

New Normal Hotel in MATSUYAMA Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 9 out of 25 reviews
Rating 8 - Good. 10 out of 25 reviews
Rating 6 - Okay. 3 out of 25 reviews
Rating 4 - Poor. 2 out of 25 reviews
Rating 2 - Terrible. 1 out of 25 reviews

8.2/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Check in and check out system we’re symple and I like it
Stayed 2 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Getting in was a nightmare. MAPS.me did not show the correct location. Access instructions did not arrive in my electronic mailbox before my arrival. The instructions turned out to be a poor and only partial translation from the Japanese. Super complicated! Once in my room, everything was spotlessly clean, supplies were meticulously complete, and all appliances functioned perfectly. Eventually I met two employees who were most helpful.
Stayed 14 nights in Feb 2023
Verified review

6/10 Okay

Liked: Cleanliness
コンビニまで遠い
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
チェックインは思ったより簡単でした。 部屋は綺麗で広く、洗濯機は便利で浴室乾燥があるので外出したいる間に乾燥出来て最高でした！ １つだけ欠点がベッドが油断すると動く事。 タイヤが付いているので、もたれると動きます。
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service
常駐スタッフいないけど、価格でまあ良かったかな
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
繁華街なので週末は少し深夜のお外が賑やかでした…それ以外は特に不満も無く滞在出来ました
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
周りが飲み屋なので夜怖い
Stayed 6 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
洗濯機と浴室乾燥機が部屋にあり、助かりました。 湯船と洗い場があるのも良かったです。
Stayed 5 nights in Apr 2023
Verified review

8/10 Good

まあよかった
Stayed 3 nights in Mar 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
洗濯機や電子レンジがあり風呂とトイレが別で風呂には乾燥機もあり6日滞在も快適でした。ただ事前に登録していたがチェックインが分かりにくくもう少し分かりやすいチェックインにして欲しい。
Stayed 5 nights in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

広い

部屋が広い
Stayed 13 nights in Apr 2022
Verified review

4/10 Poor

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
近くに行きたい居酒屋さんがたくさんあったので便利でした。また部屋も綺麗でした。 悪い点は、まず絵のセンスが壊滅的に悪いです。大きいモナ・リザの肖像画に血を思わせるような赤色でペイントしており、怖すぎて寝れません。 次に、ベランダのドアを少し開けておかないと気圧の関係でクーラーの辺りからお経のような音がして寝れません。 最後に、チェックインの方法が難しく、時間を取られました。これだけ難しいなら、レセプションに1人従業員を置いたほうが効率的な気がします。
Stayed 4 nights in Mar 2022
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
脱衣所がありませんでした。 あとはシーツの匂いが…。 洗面、トイレ床や棚に少しほこりが…。 洗濯機、浴室乾燥は助かりました。 サブスクリプションも充実。 新しくキレイな宿泊施設でした。 ありがとうございました。
Stayed 2 nights in Mar 2022
Verified review

4/10 Poor

Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities
Stayed 6 nights in Jun 2025
Verified review

10/10 Excellent

Stayed 3 nights in Jul 2024
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Stayed 8 nights in Dec 2023
Verified review

2/10 Terrible

Stayed 7 nights in Dec 2023
Verified review

8/10 Good

Disliked: Cleanliness, staff & service
Stayed 4 nights in Mar 2023

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