The washroom was very dirty, there was a gap all along the wall and the bathtub, that’s full of mold/ mildew, when sprayed with water, pieces of dark brown stuff came out!!!! Disgusting! The carpet was rundown and felt damp. The laundry was extremely small, just 3 tiny washers and driers, always long line up, not to mention loud guests kept yelling loud. And on the 3rd of our stay, 2 machine were out of order. For staff, it wasn’t what I expected from Japan ( non of the hotels I stayed were like this), seemed like they avoid greeting guests, no “good morning”, “good nite” or “thank you for coming”, even though it was not busy. It was a great location, may be that’s why they don’t need to care about other stuff!? Very disappointing.